Thought Industries Reviews 2020

Read Thought Industries reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Apr 29, 2020

Powerful platform - terrible pricing structure & customer treatment

Overall Rating 71%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Thought Industries' platform is robust, sophisticated and flexible. Really terrific single-solution product - providing lots of interactive content authoring tools and data analysis capability. Great integrations with other platforms.
What do you dislike? The new pricing model - a 50% increase over 2019 prices - plus the aggressive sales push by top executives, really takes the shine off this product. Our company was offered lower prices to get us in the negotiation door but less than a week later, a new pricing structure with 50% increase in total cost was introduced. Executives pushed us to sign immediately and to make the payment in one lump sum. Classic bait-n-switch tactics. Buyer beware.
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Industry : Market Research | Company size : 51-200 | Level : Manager | Focus : Consulting | Experience using the software : Free Trial as User

Mar 5, 2020

Robust Functionality and highly customizable Learning system

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great platform and awesome support team. It takes quite some time to get to know the functionality, but the same happens with almost all learning systems.
What do you dislike? I have not encountered anything negative in my experience so far as a day-to-day user of Thought Industries learning system.
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Industry : Public Relations and Communications | Company size : 1,001-5,000 | Level : Manager | Focus : Consulting | Experience using the software : More than 1 year as User

Apr 12, 2019

one of the most competent systems out there, worth giving it a shot

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Thought Industries delivers every time! Their system is easy to use, deployment lead times are good and support is outstanding.
What do you dislike? Hmm not much to write here, but If I had to pick a pain point that would most certainly be pricing..
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Industry : Capital Markets | Company size : 501-1,000 | Level : Manager | Focus : Product Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Mar 31, 2018

It's easy to learn

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Industry : Airlines/Aviation | Company size : 10,000+ | Level : Senior | Focus : Engineering | Experience using the software : Less than 6 months as User