Docebo Review: An Online Learning Platform For Partner, Customer And Employee Training
Docebo is a SaaS (Software as a Service) Learning Management System (LMS) that calls the Cloud home. Users can simply log in to the platform via their web browser to organize, manage, distribute and track learning content, without having to download software or work at a dedicated station. It is being hailed as a modular Learning Management System with a unique design, but does it really live up expectations? Let’s take a closer look at Docebo’s notable features, pricing, usability, and support services, so that you can decide whether Docebo LMS deserves a spot in your training budget.
6 Standout Features
- Tracking and reporting
Docebo is equipped with a robust test engine and a wide range of course tracking features, which allows you to set report specifications and track user performance quickly and conveniently. You can also rely on default reports to save time, as well as monitor individual users to see if they are developing the skill sets that your organization needs. - Custom branding integration
If you’re looking for a web-based Learning Management System that allows for complete customization, from logo and color scheme to custom layouts, look no further than Docebo. It has full white-label capabilities, which is ideal for organizations who want their training to reflect their professional image and message down to the smallest detail. - Web conferencing
Video conferencing and live events are now easier than ever, thanks to the vast array of Docebo integrations. Adobe Connect, BigBlueButton, Cisco WebEx, Citrix GoToMeeting, GoToWebinar and GoToTraining, OnSync by Digital Samba and TeleSkill Live are all supported. This means that you won’t have to worry about logging into an outside platform when you host your live training presentations. - Gamification
Apply gamification mechanics, including leaderboards, badges, contests and awards, to eLearning courses. Thus, you increase interaction and motivation and provide a more effective learning process than with traditional courses alone. Docebo boasts gamification features that also rank learners, so that they can use that competitive edge to their advantage when improving their work-related skills. For example, you customize the badges to meet the needs of your organization, centering them on performance goals and objectives. - Certifications
Give learners the ability to earn certificates based on skill development, compliance requirements, and course completion. With Docebo, you can easily create certification programs and keep track of the certificates that each user earners, as well as those they still need to achieve. - eCommerce
Aside from training courses, Docebo also offers you the opportunity to develop and sell your deliverables to the masses, thanks to their eCommerce platform. You can even offer coupons and discounted pricing to your target audience to increase enrollments. This feature is particularly useful for organizations who design courses for corporate learners on a global scale, not just those who are part of a specific organization, such as skills development training. Also, Docebo has recently introduced integration with Stripe and Shopify e.g. so that you can launch a free Docebo trial from the Shopify App Store and start selling your eLearning courses today.
Pricing
Docebo offers a 14-day free trial for new users, and plans starting a $230 per month for unlimited registered users and 50 active users thereafter. If you plan on having more than 500 active users, you can also opt for their Enterprise option, which includes a wide range of additional perks. They typically charge your credit card each month, but do offer discounts for yearly billing (which is either paid by credit card or wire transfer). If you exceed the active user limit, there is a $5.90 per month charge per learner. An "active user" is defined as a learner who accesses the course during the 30 day billing period.
Ease Of Use
One of the most notable highlights of Docebo is its modern, user friendly interface. You can start your project in less than 5 minutes, and the learning curve is virtually non-existent. It follows a one-page tile-based layout, which is ideal for those who like to a get quick glance at all of the course elements without skipping through multiple pages. Everything you need appears in the form of widgets at the bottom of the screen. It also boasts a responsive design. Thus, you can access it on virtually any device and any screen size or resolution.
Support
There are plenty of Learning Management Systems available today that only offer limited support, such as email-only or contact form assistance. Docebo is not one of them. Users can reach out to them using a variety of different contact methods, from phone support to a quick contact form that can be found right on their site. Their extensive knowledge base is also quite impressive. They have an FAQ or in-depth walkthrough for just about every issue that you might encounter, ranging from managing your users and exporting reports to activating apps and customizing courses.
Unlimited Storage eLearning Courses And Bandwidth
Docebo enables unrestricted growth without the headache. With no hidden fees, your courses, users and learning assets are unlimited.
Conclusion
Docebo gives you 14 days to try out their platform, but organizations that are searching for an internal Learning Management System that can take care of eLearning localization, social media integration, virtual training experiences, and gamification probably won’t need the entire two weeks to be won over. The modular platform and easy to use UI makes it a great tool for training on both a large and small scale. As soon as you sign up (which takes a matter of minutes) you can start creating your courses right away.
The only issue that you may have is deciding just how many users will be accessing your course on a monthly basis, as additional users do come at a higher cost. Therefore, you may want to overshoot your estimate just a tad to get the best pricing and stay under or at the limit. Last, but certainly not least, when it comes to integration Docebo doesn’t disappoint, which makes it even more attractive for developers who need a modular Learning Management System that can support a wide variety of applications and tools, including SSO (SAML, OKTA) and CRM (Salesforce).
