7 Extra Tips For Successful Extended Enterprise Training

7 Success Tips For Extended Workforce Training

In his book Outliers, Malcolm Gladwell showed it takes 10,000 hours to become an expert in something. But when it comes to developing and deploying training for an extended workforce, no one has that kind of time. So, how do you build extended enterprise training that makes a difference to your organization?

eBook Release: Train Outside The Box: An Essential Guide To Extended Enterprise Training
eBook Release
Train Outside The Box: An Essential Guide To Extended Enterprise Training
Discover why training your extended workforce will give your organization a competitive edge.

As we discussed in our previous articles, you can follow best practices and find a Learning Management System packed with the features you’ll need. But best practices and an LMS alone won’t give you that competitive edge.

So, today, we look at another 7 extended workforce training tips to get top-tier training:

1. Set Up A Pilot Project

Training multiple channel partners is a big undertaking. And it requires a sizable investment from your company. Don’t jump straight into the deep end. Instead, you’ll want to dip your toes in the water and get a feel for the temperature.

One of the most important extended workforce training tips is to set up a pilot project. A pilot project will help you decide what your target audience needs and the best way to deliver it to them. The more significant your project, the more essential it is to conduct a trial. The pilot project should echo your training audience and your training goals. If you’ve made the decision to offer sales training to re-sellers and suppliers, test your pilot on those training audiences. Albeit, a much smaller sample. Once you've created the course, you can deploy it to your sample. Users’ feedback is critical here as you can make corrections before deploying to all.

2. Serve A Variety Of Content

In training, content is king. It makes up the bulk of your development time and is the material your learners will engage with the most.

Don’t make it boring.

One of the most effective extended workforce training tips is to use a variety of formats to create compelling courses. Make sure to include videos, infographics, and charts. Visual aids like this aren’t only more enjoyable but also help in memory recall. Ultimately, your content’s primary objective is to teach, not entertain. Keep that in mind and always err on the side of education.

3. Recycle Training Content

On the topic of content, you don’t need to start from scratch—every time. One of the most helpful extended workforce training tips is: look if you have it before you make it. Go through your company’s archives for any material you can re-use. And design new content in a reusable way to use for different audiences or courses. To be even more efficient, choose a Learning Management System that lets you copy old courses in as few clicks as possible.

4. Optimize Your Training For Mobile

According to Statista [1], smartphone users worldwide are expected to grow from 2.1 billion in 2016 to 2.5 billion by 2019. It’s more than likely that your partners and customers are part of that group. It's vital to create channel training that is available on multiple devices. But, specially optimized for mobile.

Don’t forget that these devices rarely leave a user’s side. Provide them with the ability to engage with training on-the-go and more learners will complete, and enjoy your training.

5. Set Reminders For Your Learners

Setting up an extended enterprise training program is a big deal. Imagine the frustration you'll feel if you get to your portal and no one else is there. The no-shows don't indicate an unenthusiastic audience but a busy one. Learners find it difficult to manage training alongside other work commitments.

So, one of the most fundamental success tips for training your extended enterprise is to jog your learners’ memories. Use your Learning Management System to send automatic messages with reminders. Remind them to begin training, continue training or anything that'll help them remember to complete your courses.

6. Measure, Improve, Repeat

A channel partner and customer training program always has room for improvement. That’s the reason you'll want to measure as much as you can. It's one of the most useful extended workforce training tips.

What can you measure? Adoption rates, quiz scores, the percentage of correct answers for each question, and learners progress. Review these metrics by using custom reports and other useful analytics in your LMS. They'll help you identify the changes you need to make to your strategy and your course content. You’ll also be able to show your stakeholders how training is impacting the organization.

7. Create Shareable Training Certificates

Marathon runners get medals, actors get gold statues, and beauty queens get sashes. They’re physical reminders of our achievements and a way to share them with others. Mimic this by creating meaningful certifications or levels of various skills. It will help the success of your extended enterprise program by boosting engagement. And if you make it easy for you training audiences to add certificates or badges to business profiles and websites? Even better.


That’s it! Those are proven extended workforce training tips you can use to get real value from your channel partner training. Together with best practices and a powerful LMS, like TalentLMS, there’s no reason your organization can’t benefit immensely from training your partners and customers.

If you want to be an A-plus student:
Before you close this tab, think about your pilot program. Who will you deploy it to? What will you measure? What are your goals? Then, visit our website and discover how eFront is the complete LMS for training your partners and customers.



  1. Number of smartphone users worldwide from 2014 to 2020 (in billions)
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