Trainer’s Guide: Finding Success In Virtual Training

What it's about

Key chapters

• Introduction

  The COVID-19 pandemic has thrust talent development (TD) professionals into the world of virtual training—and for some of you, perhaps it’s happened quicker than you expected. For many TD professionals, virtual training has always been part of their employee development toolkit; although usually it’s combined with in-person training.

• What You Need To Get Started With Virtual Training

  Facilitating a virtual classroom is not the same as facilitating a face-to-face event. Those facilitating virtual classrooms must focus on ensuring participant satisfaction, engagement, and learning transfer while understanding the technology and what is needed for success for you and the learners.

• Best Practices For Converting Your Training

  How prepared are you to convert your classroom training into a virtual event? In this chapter, Nikki O’Keeffe and Cindy Huggett share some of the do's, don’ts, and myths floating around about how to successfully make this conversion.

• Optimizing The Experience And Empathizing With Learners

  Empathy has never been more important than it is right now. Most learners are stuck at home during the pandemic, and many are trying to juggle work and learning with family responsibilities, distractions, and anxiety about the health and well-being of family and friends. Developing a sense of community among participants will go a long way toward enhancing the learning experience and engaging the learners.

• Tools Τo Help You

  Although there is more to virtual training than just the technical side of it, tools and templates can help the experience go smoothly for the facilitator and the participant. The article in this chapter offers tools that can help you mimic in-person training, design online training experiences, develop activities to keep your learners engaged, and work with producers.