The Top 3 LMS Admin Headaches, And How To Avoid Them

The Top 3 LMS Admin Headaches, And How To Avoid Them

The Top 3 LMS Admin Headaches, And How To Avoid Them

How To Avoid The Most Common LMS Admin Headaches

Does this scenario sound all too familiar to you…

To keep your Learning Management System relevant, you’ve had to add layers and layers of complexity. But while this complexity keeps learners happy, with easier LMS access and broader functionality, your admins are starting to pull their hair out. The more complexity that’s added on, the more frustrated they become.

The new reality for LMS admins is that there are never enough hours in the day to complete their tasks because:

Not to worry, I can help! As a longtime LMS admin, I now help our LMS customers’ admins streamline their learning workflows. And I’ve used this experience to identify the top three most common LMS admin headaches, and the simple detours you can take to avoid them.

LMS Admin Headache #1: Ineffective Communication

Your Detour─Focus on quality of messages instead of quantity

It’s a simple fact of life that we are bombarded 24/7/365 with messages. How we communicate has irrevocably changed. So, if you want your learning messages to be heard and understood, you need to make them clear, concise and meaningful. Here’s how to start:

  1. Get to know your audience(s).
    Do they prefer to be emailed? Receive alerts? Texted? What social media do they prefer? Can you find a way to place or embed your messages there?
  2. Win their attention.
    If you’re competing with 1,000s of other messages, you need to make your stand out from the crowd. Viral videos are a great template. They’re usually funny and short. Replacing text with eye-catching images and charts or graphs is also a great best practice. And lastly, make your message’s call-to-action as convenient as possible. For example, instead of telling learners where they can find a course and how to register for it, just email them a direct link. No confusion, and immediate action!*
  3. Don’t waste learners time.
    Know when to say when. If you over-communicate with learners, they’ll eventually tune you out. So, only message learners when you have something of real value to express. Take a WIIFM (What’s In It For Me) approach, but with the learner’s perspective in mind. This will ensure your communications are welcomed and actually read or seen. Quality over quantity!

*Note: If you’d like more help with how to create short, high-impact messaging, watch this on-demand microlearning webinar.

LMS Admin Headache #2: Governance Gone Wrong

Your Detour—Get executive buy-in early and often

Document. Document. Document! Whether you just implemented a new LMS or you’re just starting to look at vendors, do your due diligence. Good governance will reduce LMS frustrations and raise its ongoing success. You can also remedy potential headaches by securing an executive sponsor early on for any and all LMS initiatives, and keeping all of your stakeholders in mind when making critical decisions. Being proactive will pay off big.

A couple of other tips to keep in mind:

LMS Admin Headache #3: Poor User Adoption

Your Detour—Be strategic in your rollout and follow through

Okay. So, let’s say that you’ve improved your communications (short, sweet and to the point) and done your governance… but people are still slow to adopt your new LMS. What’s the problem here? No one really loves change, so you need to give the rollout some time and implement a strategic plan. You can’t afford to leave the acceptance of your new learning management system up to chance!

Here’s the advice I’ve given to my most successful LMS implementation customers:

Hopefully this article gave you new hope on how to alleviate common LMS admin headaches. If you’d like to learn about two others on governance and data segmentation, watch this on-demand webinar: The Top 5 LMS Admin Headaches, and How to Avoid Them.

Exit mobile version