Employee Performance

Much talk about Artificial Intelligence would have you believe that it’s a superior form of intelligence that is superseding ours and that AI-driven machines and programs will outproduce and outperform humans as to make us redundant. The reality is more complex.

A lot of the technology we use today involves Artificial Intelligence. AI’s not just about automating processes or analysing Big Data; there are also AI-driven bots for human-computer interactions. Think of Apple’s Siri, Amazon’s Alexa, and Microsoft’s Cortana. Now attention is turning to what AI can do for learning support. With businesses under ever-increasing pressure to be more efficient, productive, and cost-effective, AI-powered chatbots can help establish learning in the workflow.

We may not be aware of it, but Artificial Intelligence is already playing a major role in our everyday lives. It’s there, behind our Google searches and the recommendations we receive from Amazon and Netflix. It’s even become part of the furniture: think of Amazon’s Alexa devices. But AI is not just being used to retrieve information or perform tasks; it’s also involved in teaching and learning. Want to pick up a new language? Try the Duolingo app—powered by AI. So, if AI is out there, why not use it at work? AI is about to transform learning in the workplace.

Artificial Intelligence (AI) is in the news a lot these days, but often with negative connotations, especially for work. There are predictions of mass redundancies as robots take over our jobs. But let’s banish those nightmares and take a sober look at how AIs working to our advantage. Instead consider how an AI Virtual Assistant can make the workplace a more productive, efficient, and stimulating environment.