Corporate Learning And Development

September 20, 2013

Designing Real-Time Learning Using a Performance Support Platform

Today's Performance Support Platforms put aside the technical issues associated with performance support and recreate the need to consider basic instructional design methods when admitting real time learning. 

by Eran Gal

August 14, 2013

Top 6 Things To Do When Implementing DITA For Learning & Training

Management asking you to reduce training costs? Wondering how to deliver training in multiple languages in HTML5, PDF and mobile? For many organizations, moving to a structured content environment like DITA is the long-term answer. But how do you overcome the challenge of all that change?

by Stephen Page Morse

July 18, 2013

Create eLearning Content Your Employees Care About

Make no mistake about it, content is king when it comes to creating a great eLearning experience for your employees. See what guidelines your eLearning content must follow to resonate more with your audience.

by Kyle O'Brien

April 8, 2013

Soft Skills Training that Actually Isn’t

Do you remember taking a “soft skills” training class earlier in your career? Perhaps a sales skills training course? A leadership communication skills class? I’m betting you spent the majority of your training time listening to an instructor, watching a few video segments and taking some notes. What percentage of the time in your class was focused on role plays or other behavioral learning activities that allowed you to practice the skills you were supposed to learn?

by Bryan Austin

April 5, 2013

How Continuous Employee Learning Helps Boost Performance

Until relatively recently, company training was seen as nothing else than a one-time event: employees went to a course, learned something, and then returned to their daily tasks where everything came back to normal. However, in present days, more and more companies are striving to establish a continuous learning system, one in which both workers and managers take part in regularly. By comparison, with the old time-limited training, this type of learning continues over the long-term, long after the classroom sessions have completed.

by Jason Silberman

January 27, 2013

Differentiating Leadership Development - Design Recommendations for Leadership Development

Executive leadership development shares similarities with other learning programs. For example, it must direct itself to the specific needs of its audience, and learner reflection is important to increase retention for on-the-job application. For the senior learner, application of knowledge and skills is tantamount to success of their company. A support structure should be in place with regular reminders to help the senior leader apply new knowledge and behaviors in how they lead to affect change

by Ruth Kustoff

January 21, 2013

A Learning Strategy: Reaching Organizational Goals

Many organizations have similar approaches in providing learning opportunities. Staff is encouraged to participate in online programs or webinars, attend a conference, and in some cases, take advantage of a tuition assistance program. Others still provide ad hoc programs offered by different business groups providing learning opportunities on internal processes or technical training. This approach doesn’t support or foster a learning environment. If you offer such opportunities, but don't have a plan that identifies how learning aligns to organizational goals – and how individual goals contribute to reaching them – then there’s an opportunity to create a learning strategy.

by Ruth Kustoff

December 8, 2012

Learning Technologies Can Help Organizations Build Better Relationships With Customers

Does your organization use customer-centered learning? Would you like your organization to uplift sales by 10%, increase cross-selling/up-selling by 11%, and getting new staff up to speed faster by 17%?

by Christopher Pappas

November 6, 2012

Developing Communities of Practice

Social media allows friends, family, and co-workers to easily stay connected. Those same tools can be used to establish a community of practice (CoP) where participants connect to nurture and learn from one another.

by LuAnne Holder