Performance Support

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Intelligent Performance Support: A New Learning Paradigm

Intelligent Performance Support: A New Learning Paradigm

Always remember the people you’re supporting: the employees, the learners. Your performance support needs to be learner-centered or learners won’t want to use it. Also, today’s learners expect more. If information is accessible at the tap of a key wherever they are, they’ll expect similar connectivity in the workplace. This is where an enhanced version of performance support that properly harnesses and adapts to the opportunities offered by mobile, digital, intelligent technology can really come into its own.