3 Important Characteristics Of A Training Management Platform For Training Departments

The Top 3 Characteristics Of A Training Management Platform For Training Departments

Managing the internal training of your business can be a tough task to handle. Depending on the size of your business, there could be dozens of different types of training you need to schedule and make sure everyone is attending.

You may have to arrange some training for the entire company, such as fire safety training, whereas some training may be specific to a particular department or a particular job level, such as your Management team.

All of this requires a lot of coordination, which can end up taking up more of your time than the actual training does. That’s why a training management platform is the perfect tool for an internal training department, as it can help you deal with all the administration tasks you need to complete in order to keep your training offering running effectively.

Below we’ve listed what we think are the 3 most important characteristics of a training management platform for training departments, so it’s vital you take these into consideration when you are shopping for the perfect software for you.

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1. Learning Management System (LMS)

The first, and really important feature you’ll want to look for in your potential training management platform is a Learning Management System (LMS). This will give you the ability to provide eLearning as part of your training offering, which is great for internal training departments for a number of reasons:

No Need To Schedule Training

You don’t need to spend ages trying to find free training rooms, or arranging with different teams when they are actually free, or when they don’t have a member of staff on holiday, so you can actually book in the training. You simply set up the training session within your Learning Management System, and your staff can complete it whenever is convenient for them.

Less Lost Time

Staff can be unwilling to take time out of their day to complete training if they are busy, and this can mean they automatically don’t form a good relationship with the training you are trying to offer them as they see it as a waste of time. eLearning means your staff can complete the training whenever they have some free time, rather than having to set aside a huge chunk of time to do it all in one go.

Staff Don’t Get Bombarded With Information

If you’re trying to avoid booking a lot of time for your staff to complete training, the temptation can be to book a very long training session to get it all out of the way at once. However, while this may work for some people, chances are a lot of your staff will be left feeling overwhelmed, and may not actually remember a lot of the content they are being trained on. eLearning allows staff to complete training at their own pace, meaning if they tackle a particularly difficult section, they are able to then take a little break and give themselves time to digest what they have just learnt.

Easy To On-Board New Staff

Organizing training for new staff can be difficult. It can mean you’re either running the same training session every time a new person joins, or it means they have to wait until a session becomes available, which could mean them working for the company for some time before they receive some vital training. With eLearning, the training is just sitting there waiting for new staff to start it, so you don’t need to worry about scheduling sessions around new people starting, you simply have to get them set up on your Learning Management System and you’re good to go.

2. Create Personalized Training Experiences

As we mentioned above, chances are every member of staff in your business is going to have a different learning journey to go through. From on-boarding training, to company-wide training, to department or job role specific training, there are lots of different learning tracks that you will need to be in charge of.

Understandably, this can be hard to keep track of, but it’s important that you keep on top of it, and make sure everyone is completing the training they need to.

A great way for both you and the person completing the training to keep track of this is to find a training management platform that comes with a learning tracks feature. This allows you to create a personalized training plan for everyone in your company, and has a clear list of all the training they need to complete, and in which order it needs to be completed.

This means they can track their own training journey as they go along, but it also gives you a full overview of all the training your staff have completed, and when. This is great for your staff, as they know exactly what is expected of them at all times, and great for you, as you can quickly and easily see what stage all your staff are at.

It’s also really easy to edit the learning tracks and add in additional training as and when it comes up.

Again, this is really handy for on-boarding new staff, as they get a full overview of their training plan from the start, and know what training they will have to schedule time for.

3. Automate Communications

A huge time drain when it comes to sorting out training, even if you’re an internal training department, is sending emails! You need to email staff to tell them about training that has been booked, to organize assessments, to send them any certificates they have earned – the list could go on!

Pick a training management platform that allows you to set up automated communications and your job will be so much easier! You can set up all the templates you need for all the standard emails you send, and then decide on the ‘triggers’ that will make these emails send.

Your training management system will then pull all the specific details through from your CRM, such as name, email address, and the training they are attending, and put them into the email for you.

You can even do things like set up reminders for staff to sign-up for training that they have to complete periodically for it to remain valid, so you don’t even need to worry about scouring through all your staff every month to make sure their training is up to date!

Make Things Easier

The whole point of a training management platform is to make your work life much easier, and make your training offering run smoothly. We believe these 3 key features are what you really need to look for to achieve this, so definitely take them into consideration when you are shopping around. Good luck!

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