Join Dutch Bros Coffee for a Shot of Employee Experience with Room for Biz Growth!
Attraction, engagement, retention. All are significant challenges facing organizations right now and they all come down to one overarching factor: the employee experience. Employees want a double shot of feeling valued, having an impact, and knowing you care, but hold the gimmicks.
Join us as we dive into the role employee experience plays in driving growth and how organizations can start making small changes with venti-sized payoffs. We’ll be joined by both Kevin Hopper, Director of Learning, and Joan Campbell, Senior Manager of Field Learning of Dutch Bros Coffee, who’ll be giving insight into how Dutch Bros has become one of the fastest growing coffee chains in the U.S. thanks to their unparalleled approach to the employee experience.
Kevin Hopper, Director of Learning, and Joan Campbell, Senior Manager of Field Learning of Dutch Bros Coffee, will share how they have been able to:
- Provide learning options for professional and personal growth
- Allow for training flexibility based on what content their operators think is most relevant
- Get people excited to learn and teach their fellow "broistas"
- Improve the customer experience as a byproduct of their excellent employee experience, and more
