Challenges Of High-Scale Learning Operations: Role Of An Enterprise LMS

Challenges Of High-Scale Learning Operations: Role Of An Enterprise LMS
Blue Planet Studio/Adobe Stock
Summary: While enterprises do organize training programs for employee development, the effectiveness of such programs gets impacted due to the size and scale of the operations. An enterprise LMS is the solution, with its enhanced flexibility, scalability, and security features.

Learning Challenges Of Large Organizations

Jack Welch, former CEO of General Electric, once said, “An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” This is so true. To cater to the subtleties of the competitive global marketplace, enterprises continue to spend on employees’ Learning and Development. However, the larger the enterprise, the more the complexities in effectively training them. These complexities depend on the widespread geographies, diversity of employees, and rapid advancements in technology.

Business Challenges That Emerge When The Organizations Become Large

Diversity Of The Workforce

Large enterprises have a workforce that comprises a diverse mix of employees, not just culturally but also generationally and linguistically. These employees may be geographically dispersed, and some may even be working remotely. Facilitating a training program that caters to the diverse needs of the different teams becomes quite daunting!

It is therefore important to find an approach to training that not only focuses on achieving the set targets but also accommodates employees’ learning preferences.

Complex And Varied Learning Processes And Modalities

When it comes to training their employees, many large enterprises often get weighed down by the scale of operations and distance. They may have to adopt different modes of training depending on their employees’ job roles. For instance, sales personnel prefer content that may be accessible on the go while the product development teams benefit from collaborative group training. Some may like to access bite-sized content, while others may prefer a detailed training program.

It is important to have learning processes and modalities that allow employees to embrace their expectations from training as well as find them relevant to their job roles.

Huge Amount Of Learner Data

Large enterprises often deploy multiple systems to gather and store employee-related data like HRMS, ERP, CRM, QMS, etc. To implement an effective training program, this data is required in bits and pieces to understand the learners and their performance—pre and post training.

The multiple stakeholders, business processes, and technologies controlling this data may cause problems for the training administrators.

Data Security Concerns

Security of data and other intellectual elements is a critical aspect of large-scale learning operations. An increase in data security breaches worldwide calls for enterprises to become more vigilant with regards to hosting and sharing learning content. This is more pronounced for highly regulated industries which may have geographical restrictions too.

Learner Queries And Support

Trainings do enhance productivity, but just conducting trainings does not suffice. Employees do require support on how they’re progressing and where they’re falling short. Without proper training and post-training support, training can lose its effectiveness.

How An Enterprise Learning Management System Solves These Problems

To derive maximum value out of Learning and Development, it is necessary to ease up training and its administration. While many organizations already use an LMS, it has been found that a traditional one-LMS-fits-all approach is not effective anymore for large enterprises. According to research, 43% of large organizations want to replace their Learning Management Systems.

Large enterprises mainly need an enterprise LMS to deliver, track, report, manage, and control the overall process of learning for the entire workforce. Here is how adopting an enterprise Learning Management System resolves these issues.

Highly Configurable User Management System For Diverse Workforce

An enterprise LMS comes with a comprehensive user management system that can be standalone or integrated with the existing systems using a single sign-on. It can record a variety of user data points, including their roles, skills, competencies, behaviors, performance metrics, etc. This helps in the categorization and personalization of the learning content delivery and can effectively handle any kind of diversity.

Flexibility And Accessibility To Manage The Learning Processes And Modalities

An enterprise Learning Management System enables efficient learning process management by developing content in multiple formats (video, audio, PPT, PDF, etc.) and styles like instructor-led, virtual instructor-led, and other on-demand learning environments. Large enterprises also prefer responsive and intuitive LMSs to encourage participation. For instance, mobile-based learning has helped increase the overall time spent by learners on trainings. Localization and translation features ensure that the content is readily available for the diverse workforce in their native language.

Employees feel empowered when they are given the flexibility to complete the assigned courses at their own pace.

Data Integration With Existing Tools And File Types

An enterprise LMS provides integration capabilities for developing and launching courses quickly and easily. It seamlessly fits into the learning workflows and integrates with the existing tools, file types, and data. It is an ideal platform that supports and allows uploading the content in any format, such as PDF, video files, Google Docs, HTML packages, SCORM packages, and more.

Data Security

With an enterprise LMS, heaps of organizational data are fully secured and stored at one location. It is access-controlled to protect confidentiality. A single platform also reduces the possibility of technical glitches. Besides, switching over to Cloud technology enhances online collaboration as well.

Tracking Real-Time Progress

An enterprise LMS allows reporting and analyzing the learner data and checking knowledge retention. It smoothly fits into the learning workflow and integrates with the existing data like APIs, etc., to monitor performance. Besides, it helps obtain progress reports, address gaps, recommend individualized trainings, and issue certificates to the learners on the successful completion of training. This helps measure the overall impact of training on the organization’s goals and contributes towards continuous improvement by enabling learners to share feedback via automated surveys, etc.

Foundation For Interactive And Social Learning

In his recent study, David Wentworth, Principal Analyst at Brandon Hall Group has shared, “Social and collaborative tools have become central to the overall employee experience, and learning will follow suit.”

An enterprise LMS allows large organizations to make learning paths more dynamic by giving them access to various social learning and collaborative tools, online tutorials, peer discussions, etc. Learner support ticketing system and customer success teams are also deployed to provide guidance post deployment of the LMS. This enhanced interconnection allows users to easily grasp new information and apply it at work quickly.

Reinforcing Company Culture

An enterprise LMS enables dissemination of standardized content with proper branding, making sure that the employees across locations receive custom training experiences. This helps strengthen belongingness and cultivates strong enterprise ethos.

While there are thousands of LMSs available on the market, all do not support large-scale operations. With configurable learning experiences, automation, and insightful reports, an enterprise LMS is the right tool to manage the Learning and Development of employees. Due to its scalability, it allows greater control by seamlessly integrating with other performance systems to enhance group productivity.

The G-Cube enterprise LMS platform offers comprehensive learning technology through ease-of-use features that cater to the requirements of a large workforce. Browse through our unique case studies to understand how our teams have developed programs, strategies, modalities, and tools to achieve measurable results.

eBook Release: G-Cube LMS Enterprise
G-Cube LMS Enterprise
G-Cube Enterprise LMS aids organizations to effectively manage and track learning activities. The proprietary LMS supports a new-age UI to provide optimal learner engagement, better knowledge retention, increased ROIs, and business performance.