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Adobe Captivate Prime Reviews
Read Adobe Captivate Prime reviews and discover how other eLearning Industry community members have experienced the software.
Performance Overview
Overall Rating
77%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Prime is easy to use as a leaner as well as administrator.
A great program and a worthy experience
What do you like best?
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What do you dislike?
Nothing
Very good tools for elearning and LMS
it was too helpful for me as instructional designer
Web based LMS
What do you like best?
Clean design
What do you dislike?
Limited Customisation
This is a good LMS, a pitty about the support, seriously poor/
What do you like best?
Integration with Adobe Captivate is very easy. It easy enough to use and when it works it works well.
What do you dislike?
Support is very poor. I have modules stuck in the library, and even though they close the tickets before I can react, It has not been solved. Support lacks knowledge in my view. Even though I pay for it, I still get an email every time I open Prime: Welcome to the trial version!!!!! I have asked support to sort it and they say they have, yet I keep getting these emails. I am now blocking them. Support also does not seem to be able to improve my profile above 85%!!!! Support IS IMPORTANT.
A simple, easy to use LMS for active engaged learning
What do you like best?
Platform is clean, user-friendly and current. Navigation is easy to use and effective for quick launches.
What do you dislike?
Additional administrative layers for deeper more complex executions are required for our enterprise organization; we are confident in the Prime Team to consistently evolve the tool to exceed the needs of all organizations--large and small.
Easy to implement.
What do you like best?
Our customer success manager, Sharath Ramaswamy. She answers my questions and helps me when I encounter issues with the system.
What do you dislike?
When a person is accidentally deleted from the system I can't just reconnect them. I have to get help from the service team. I would like to be able to deactivate and reactivate accounts easily.