Adobe Captivate Prime Reviews

Read Adobe Captivate Prime reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Prime is easy to use as a leaner as well as administrator.

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Reviewer verified by LinkedIn

Industry: Mechanical or Industrial Engineering | Company size: 1,001-5,000 | Level: Manager | Focus: Program and Project Management | Experience using the software: More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

A great program and a worthy experience

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? -
What do you dislike? Nothing

HAIFA aljuaid — Ministry of Education, Saudi Arabia PhD.education technology

Industry: Education - Higher | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience using the software: Free Trial as User, Administrator

Very good tools for elearning and LMS

Overall Rating 70%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Ben Larbi Wajih — Professeur chez ministére de l'éducation tunisienne

Industry: Education - Secondary | Company size: 11-50 | Level: Consultant | Focus: Education | Experience using the software: Free Trial as Administrator

it was too helpful for me as instructional designer

Overall Rating 67%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Reviewer verified by LinkedIn

Industry: Animation | Company size: 11-50 | Level: Intern | Focus: Research | Experience using the software: Free Trial as User

Web based LMS

Overall Rating 55%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Clean design
What do you dislike? Limited Customisation

Reviewer verified by LinkedIn

Industry: Information Technology and Services | Company size: 11-50 | Level: Senior | Focus: Consulting | Experience using the software: 6-12 months as User, Administrator, Member of the deployment/customization team

This is a good LMS, a pitty about the support, seriously poor/

Overall Rating 56%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Integration with Adobe Captivate is very easy. It easy enough to use and when it works it works well.
What do you dislike? Support is very poor. I have modules stuck in the library, and even though they close the tickets before I can react, It has not been solved. Support lacks knowledge in my view. Even though I pay for it, I still get an email every time I open Prime: Welcome to the trial version!!!!! I have asked support to sort it and they say they have, yet I keep getting these emails. I am now blocking them. Support also does not seem to be able to improve my profile above 85%!!!! Support IS IMPORTANT.

Georges Van Cauwenbergh — Contactor, Master Black Belt, Lean Six Sigma Trainer, Mentor at QB Ireland

Industry: Professional Training & Coaching | Company size: 1-10 | Level: Owner | Focus: Education | Experience using the software: More than 1 year as Administrator

A simple, easy to use LMS for active engaged learning

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Platform is clean, user-friendly and current. Navigation is easy to use and effective for quick launches.
What do you dislike? Additional administrative layers for deeper more complex executions are required for our enterprise organization; we are confident in the Prime Team to consistently evolve the tool to exceed the needs of all organizations--large and small.

Reviewer verified by LinkedIn

Industry: Marketing and Advertising | Company size: 10,000+ | Level: Director | Focus: Education | Experience using the software: More than 1 year as User, Administrator, Member of the deployment/customization team

Easy to implement.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Our customer success manager, Sharath Ramaswamy. She answers my questions and helps me when I encounter issues with the system.
What do you dislike? When a person is accidentally deleted from the system I can't just reconnect them. I have to get help from the service team. I would like to be able to deactivate and reactivate accounts easily.

Kristine Beisel — Director, Educational Alliances & Training

Industry: Nonprofit Organization Management | Company size: 10,000+ | Level: Director | Focus: Education | Experience using the software: Less than 6 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Easy to use.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Tola Ogidan — Consultant Manager at Camelot Consulting inc

Industry: Warehousing | Company size: 11-50 | Level: Manager | Focus: Product Management | Experience using the software: More than 1 year as Member of the deployment/customization team

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