Docebo

Docebo Overview

Founded in 2005, Docebo is a cloud-based enterprise learning service that ranks among the world’s top 10 SaaS eLearning solutions. Trusted by more than 1,600 companies worldwide, including Thomson Reuters, Starbucks, Uber and Denny's, the Docebo Learning Platform brings together the enterprise LMS you need, the social learning experience your learners want, and the power of Artificial Intelligence to satisfy multiple use cases for both internal and external enterprise learning.

What Is The Docebo Learning Platform?

The Docebo Learning Platform automates learning management, facilitates informal learning applied in the flow-of-work and personalizes the learner experience to produce deeper learning outcomes tied to business objectives.

Docebo is a highly secure online-only eLearning solution, which is also rich in features. As a trusted eLearning tool (1,600+ companies use it), Docebo can help deliver top-notch eLearning training programs and facilitate social learning to create a culture of continuous learning that drives, in both desktop and mobile learning environments.

AI-powered technology augments the Learner Experience by delivering the highest level of personalization with content curation and aggregation tools, while automating menial, time-consuming tasks for L&D administrators.

With Docebo’s platform, you can deliver courses in different formats like formal (Docebo Learn LMS), external training for partners, customers and members (Docebo Extended Enterprise), plus social and experiential learning activities (Docebo Coach & Share). Be it gamified Instructor-Led Training (ILT), Web-Based Training (WBT), or blended learning activities, it is fully scalable to track and deliver.

Courses And Types Of Learning Scenarios

Docebo is a software as a service learning platform that can be used as a complete training tool. From courses and exams to groups, chat, and forums you can create and manage all you need.

Docebo’s functionality and the way it helps navigate the learning experience will make your training excel. Your courses will be more engaging, making it easier to train and develop top talents.

All these can be accomplished through a blend of learning modalities. Such steps may include online courses, live and virtual Instructor-Led training classes, social learning and experiential learning.

Seize the opportunity to benefit from Docebo’s tracking and reporting tools. You can assess your learning programs’ data easily and effectively to determine the ROI of your eLearning efforts. You can also create and run advanced custom reports by tracking various metrics, including course completion and User Engagement.

Docebo allows you to publish eLearning content in any format. Most importantly, it offers lightning-fast delivery and is able to handle nearly all types of learning objects. If your courses are packaged in SCORM, AICC, xAPI/Tin Can or unpackaged slides, you’ll have no issues.

Docebo makes it easy to simplify the way you manage content no matter its format. Uploading any file from any standard is easier than ever. You can create stunning courses effortlessly by taking advantage of Elucidat and Lectora integrations, while Docebo Pages gives administrators the power to completely design their learners’ UI and Learner Experience, end to end in minutes, by creating pages using drag-and-drop widgets as building blocks, without any coding skills required.

By using Docebo you can easily embed video content, but also unlock massive knowledge libraries. What’s more, you can do this at no cost with embedded Youtube, Vimeo and Wistia content. Docebo also allows you to combine multiple courses and learning objects to build sophisticated learning paths.

You can make training more exciting and fun with Docebo’s gamification functionality. What better way to engage users by using leaderboards and contests and then rewarding them with badges and awards?

Through Docebo you can support multiple portals and administration. It is a great tool to capture and uncover otherwise hidden value in User-Generated knowledge capital, but also identify your company’s skills and competency gaps.

Your L&D team can provide unlimited courses, without having to worry about storage and bandwidth.

Targeted Businesses

For anyone looking for a scalable and flexible solution, Docebo is one of the best ways to go. This cloud-based eLearning solution is designed to address the needs of businesses of any size, be it SMBs or Large Companies/Enterprises, everyone can benefit from this easy to use learning platform.

You can use Docebo to design and create courses for every department in your organization, segmenting those departments as audiences for role-specific learning activities, configuring the experience for each learner audiences using Docebo Pages, such as sales, marketing, HR (employee onboarding), customer training, etc.

What’s cool about Docebo is the fact that it is designed for eCommerce. Actually, it has a smooth integration with Stripe and Shopify. This awesome feature allows you to earn revenue by selling custom eLearning courses to external audiences. The latter functionality is widely appreciated by several entrepreneurs in the eLearning industry.

Setup And System Configuration

As a cloud-based eLearning solution, Docebo does not need an installation. This makes the implementation easier and faster. Docebo is easy to set up and maintain, this being one of the most significant benefits. You will not have to install any software, as everything lives online. Docebo handles updates to the system automatically, including new features integrations. Another thing to note is that Docebo is multi-browser friendly.

You can use this cloud-based functionality to grow your company’s ever-evolving training needs. Being a SaaS Learning Platform allows seamless collaboration and distribution to your workforce, no matter where they are. Offering mobile training to on-the-go employees is what Docebo does best.

Cloud-based eLearning platforms are dependable since no internal IT support is required. You can rely on their online customer support. After all, everything is installed on Docebo’s server.

License Model/Pricing

Docebo employs a flexible pricing model based on number of monthly active users. In Docebo’s active user model, a user is any unique user who logs into the Docebo learning platform and accesses one or more pieces of content during a given monthly cycle.

Growth plans are available for up to 300 active users, while Enterprise plans can help you scale your learning project easily beyond 500 users, ideal for growing mid-and-large-sized organizations.

Growth plans are hosted in Ireland by AWS, while Enterprise plans have the flexibility of choosing their AWS hosting location across 5 locations (Canada, the US, Ireland, Germany, Australia).

Since their pricing model is scalable, they offer custom quotes depending on the size of the company and how many users are going to log in.

Integrations

You can activate several integrations within Docebo. Third-party LMS Integrations can help you extend your Docebo capabilities by using additional features, SSO and third-party applications. Salesforce.com, Shopify, LinkedIn Learning and other new third-party app integrations will come in handy.

You can connect your Docebo eLearning platform with your Drupal, Joomla or WordPress installation. There is another app that allows you to combine Docebo with Elucidat. You can also use the Google Analytics app. In addition, you can integrate your Google Drive or even create material for your eLearning courses in Lectora and then publish them to Docebo.

You can find substantial out-of-the-box capabilities for coaching, sharing and mentoring. Support for User-Generated Content is handled via the Docebo Coach & Share modules, providing learners the opportunity to contribute learning content of their own, have it vetted by internal Subject Matter Experts, and share that content among peers of their choosing. Meanwhile, Docebo’s Artificial Intelligence engine automatically tags new content to improve categorization and search, making content easier to find within the platform, while also generating a list of learners who may find a particular piece of content most useful, making it easier to uncover value in User-Generated Content by making sure it is shared with the people who will value it most.

Feature Highlights 

Docebo offers plenty of features that are used in most online training platforms.

For example, they offer course creation, you have the ability to create assessments, you are able to track and analyze course data, plus an eCommerce functionality.

The built-in eCommerce capabilities might come in handy, especially for entrepreneurs who want to sell their custom courses and learning content.

Additionally, Docebo offers a number of features that go beyond the standard expectations. Such features are gamification (a strong asset to boost employee engagement), a free 14-day trial, custom (and multiple) domains via Docebo’s multidomain app, a stellar mobile learning experience (plus the ability to create your own mobile learning app with the Docebo Mobile App Publisher).

Another noteworthy product feature is that Docebo has added more language ”localization” opportunities. Now, you have the ability to add or modify existing translations.

Pros/Cons Of Docebo 

As a modern learning platform, Docebo offers a neat User Experience. Having easy integration with business systems (such as CRM) makes it a go-to tool. The free trial is really useful by allowing you to get a feel for the platform and to test out various features that will work for you. The trial will also walk you through the basics of setting up the platform for your needs to give you a better idea of what’s ahead once it’s time to implement the system. This platform is highly customizable and offers great multiple-language support. You can benefit immensely if you have an international audience. Docebo, being a flexible eLearning tool, will assist you in achieving just about everything.

Its flexible pricing model, automated learning management capabilities, social learning potential and eCommerce features make it ideal.

What I admire most is being able to conduct training sessions anytime, anywhere. Docebo is an agile eLearning platform that makes tracking training performance seem effortless.

I really like the way Docebo looks and works. It offers great UX, which is important to keep motivation and engagement among learners high. Additionally, creating pages is an easy and enjoyable process. I found the ready-made widgets extremely useful, which is great for those who don’t have coding experience.

The Docebo platform has a clean and up-to-date feel. Its environment is very easy to use and navigate, for both internal and external users. Its off-the-shelf features and customization variety are two of its greatest assets.

One of the best selling points of Docebo is its ability to meet the learning needs of any company, no matter the size.

The 14-day trial period is ok for someone who wants to check the basic features, however, some users might need a bit longer to test everything. On the other hand, if you do find that most features and functionalities meet your needs, you can start with a small plan.

Frankly, there isn’t anything worth complaining about. Sometimes there are login issues (a rare phenomenon), however, when contacted, their customer support acted upon it promptly. Other than that, judging from our experience, Docebo is a great enterprise learning tool that has plenty of benefits for any business.

User Satisfaction 

You should opt for Docebo especially if you need an enterprise learning tool that will help your employees learn quickly and efficiently. This full-featured, cloud-based learning platform has all the necessary features to do just that. Docebo can help you implement convenient, engaging and effective learning in no time.

Docebo’s functionality allows users to organize courses with the appropriate customization. It is a great platform to create material that needs desktop and mobile distribution. Another awesome feature our L&D team enjoyed was the ability to drag-and-drop widgets when setting up learning dashboards.

Docebo is the ideal learning platform for employees, partners, and customers. Its flexibility and easy to use UI are what make it stand out from the crowd. With Docebo you can create courses in just a few clicks even if your users are not tech-savvy.

There might occasionally be some bugs with new releases, but all in all the experience is superb.

Customer Support

First of all, as a SaaS learning platform, Docebo offers online support 24/7, so there is always someone from the customer support department available to address any of your concerns. The implementation of the live chat to troubleshoot issues is an interesting touch as well. In any case, Docebo’s customer support is professional and deals with issues promptly. Don’t worry, they’ll keep your data safe from harm!

Also, it would be great to review Docebo’s Knowledge Base. This award-winning resource is full of easy-to-find how-to guides and other information about Docebo and its multitude of functionalities.

Benefitting From Docebo

Docebo’s interface is pretty easy to navigate, making onboarding new hires very easy, keeping them from feeling lost within the platform and able to complete onboarding activities efficiently and effectively.

Since it is extremely difficult to find such a platform, Docebo can solve any restraints and make sure that new employees complete their onboarding successfully. There is a variety of solutions out there and, unfortunately, most are too confusing. This is not the case with Docebo. Your employees will be ready to start working on assigned projects from the very beginning. This makes it easier for your L&D team to benefit because they can understand how their programs are being received, the effectiveness of them, and they can identify areas in order to further optimize.

By using modules and editing tools you can build the environment you want. In this way, you can create courses and content that drives engagement. Docebo is great for those who would like to transition to self-guided learning. It makes the creation of microlearning a piece of cake. Even if your employees are not that into technology, they’ll need minimal training to share their own content.

With Docebo, you’ll find it easy to add eLearning/SCORM content. Actually you have a lot of options regarding the content you can add (ie. Tin Can/video/SCORM). You can also take advantage of learner progress reporting either via Docebo’s platform or via export to XLS/CSV spreadsheets.