Docebo Reviews
Read Docebo reviews and discover how other eLearning Industry community members have experienced the software.
Feb 2, 2019
Their brand is strong, their product is not at all
Overall Rating
44%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
It's easy to set it up and go-live within weeks if not days. But that's more or less all about it. Free trial is another bonus as well as the platform design.
What do you dislike?
There seems to be a serious issue with their reporting tools, why have charts in the first place if the reporting is so poor? I would ask support, but quite sure they 'll get back to me after a year
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Jan 1, 2019
An LMS platform that meets our needs now and tomorrow
Overall Rating
98%
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Usefulness
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Usability
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Customer Experience
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What do you like best?
I did a lot of research into the features of various LMS platforms and an even deeper dive into the organizations developing them before changing LMS Platforms. Docebo was on my short list from the beginning just based on reviews and the list of features they offered, however, the more I researched the company I found they continue to innovate beyond the boundaries of most LMS platforms. The system far exceeded my expectations. The implementation team is a true partner in our success.
What do you dislike?
The way you administer the system is different than our previous system, however, it has been a quick process to learn how to perform the tasks I need to complete. So far the system is exceeding my expectations.
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Oct 10, 2018
too expensive and customer support is non existent
Overall Rating
17%
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What do you like best?
Nothing at all, overpriced and their ae's are trying to get you to pay for the bigger package. Not easy to use
What do you dislike?
Most of our experience was bad. pricing high, support always redirected us to an online database to solve our issues but this didn;t work at the end of the day as we had to spend many human hours browsing to find a solution to our issue. Would stay away from them, they only care for BIG organisations
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Oct 10, 2018
I've found it clunky, full of jargon and an ever changing UI
Overall Rating
36%
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Usefulness
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What do you like best?
Courses are easy to update once you figure out how, you can also customise the log in screen which is friendly for users.
What do you dislike?
It seems to be a poor user experience unless your an enterprise customer paying in excess of 30k... legacy accounts have very little functionality and require monthly add ons to gain access to functionality. My experience is only really with a legacy account as I've been unable to get the budget to upgrade but docebo don't seem interested in helping you prove the value of the product, upgrade or get out.
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Apr 4, 2018
A modern Learning Platform enabler that is heading in the right future direction
Overall Rating
95%
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Apr 4, 2018
it is a good tool that helps so much for the e-learning experience
Overall Rating
76%
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Feb 2, 2018
Normal
Overall Rating
53%
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Jan 1, 2018
Well presented
Overall Rating
74%
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Jan 1, 2018
Extremely customizable, flexible LMS that has some growing to do.
Overall Rating
59%
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What do you like best?
I love that Docebo gives their users the power to really customize the LMS. We have been able to set it up so that it really fills our needs. The reporting is awesome, and our low-tech users have had a very easy time finding the material they want and navigating the site. The global search function is awesome, and exactly what we needed.
What do you dislike?
Docebo's service is not great. There is no phone option or assigned rep, which is increasingly common. But the forums are also not helpful, as very few users participate. That's my biggest complaint, that when we've found a bug it's too hard to report and then takes too long to get a status update.
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Dec 12, 2017
Great LMS, great functionalities! Unfortunately several bugs and issues during our deployment phase.
Overall Rating
78%
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Likelihood to Recommend
What do you like best?
Ease of use, functonalities, integrations with other apps, UI, versitale reporting options
What do you dislike?
we had several bugs and issues during our deployment phase. Docebo launced a new theme during our deployment, the 7.0 theme which had several issues, this tainted our experience obviously.
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Dec 12, 2017
Easy to use, feature rich, LMS with fantastic customer service and support
Overall Rating
97%
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