Docebo Reviews & Ratings 2024

Read Docebo reviews and discover how other eLearning Industry community members have experienced the software.

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Christopher Pappas
eLearning Industry Founder
Christopher Pappas is the Founder of eLearning Industry Inc, which is the leading publishing platform that delivers inspiring, industry-specific content to eLearning professionals. Christopher holds an MBA and an MEd (Learning Design) from BGSU.
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Christopher's Review on Docebo

Docebo Overview

Founded in 2005, Docebo is a cloud-based enterprise learning service that ranks among the world’s top 10 SaaS eLearning solutions. Trusted by more than 1,600 companies worldwide, including Thomson Reuters, Starbucks, Uber and Denny's, the Docebo Learning Platform brings together the enterprise LMS you need, the social learning experience your learners want, and the power of Artificial Intelligence to satisfy multiple use cases for both internal and external enterprise learning.

What Is The Docebo Learning Platform?

The Docebo Learning Platform automates learning management, facilitates informal learning applied in the flow-of-work, and personalizes the learner experience to produce deeper learning outcomes tied to business objectives.

Docebo is a highly secure online-only eLearning solution, which is also rich in features. As a trusted eLearning tool (1,600+ companies use it), Docebo can help deliver top-notch eLearning training programs and facilitate social learning to create a culture of continuous learning that drives, in both desktop and mobile learning environments.

AI-powered technology augments the Learner Experience by delivering the highest level of personalization with content curation and aggregation tools while automating menial, time-consuming tasks for L&D administrators.

With Docebo’s platform, you can deliver courses in different formats like formal (Docebo Learn LMS), external training for partners, customers, and members (Docebo Extended Enterprise), plus social and experiential learning activities (Docebo Coach & Share). Be it gamified Instructor-Led Training (ILT), Web-Based Training (WBT), or blended learning activities, it is fully scalable to track and deliver.

Courses And Types Of Learning Scenarios

Docebo is a software as a service learning platform that can be used as a complete training tool. From courses and exams to groups, chat, and forums you can create and manage all you need.

Docebo’s functionality and the way it helps navigate the learning experience will make your training excel. Your courses will be more engaging, making it easier to train and develop top talents.

All these can be accomplished through a blend of learning modalities. Such steps may include online courses, live and virtual Instructor-Led training classes, social learning, and experiential learning.

Seize the opportunity to benefit from Docebo’s tracking and reporting tools. You can assess your learning programs’ data easily and effectively to determine the ROI of your eLearning efforts. You can also create and run advanced custom reports by tracking various metrics, including course completion and User Engagement.

Docebo allows you to publish eLearning content in any format. Most importantly, it offers lightning-fast delivery and is able to handle nearly all types of learning objects. If your courses are packaged in SCORM, AICC, xAPI/Tin Can or unpackaged slides, you’ll have no issues.

Docebo makes it easy to simplify the way you manage content no matter its format. Uploading any file from any standard is easier than ever. You can create stunning courses effortlessly by taking advantage of Elucidat and Lectora integrations, while Docebo Pages gives administrators the power to completely design their learners’ UI and Learner Experience, end to end in minutes, by creating pages using drag-and-drop widgets as building blocks, without any coding skills required.

By using Docebo you can easily embed video content, but also unlock massive knowledge libraries. What’s more, you can do this at no cost with embedded Youtube, Vimeo and Wistia content. Docebo also allows you to combine multiple courses and learning objects to build sophisticated learning paths.

You can make training more exciting and fun with Docebo’s gamification functionality. What better way to engage users by using leaderboards and contests and then rewarding them with badges and awards?

Through Docebo you can support multiple portals and administration. It is a great tool to capture and uncover otherwise hidden value in User-Generated knowledge capital, but also identify your company’s skills and competency gaps.

Your L&D team can provide unlimited courses, without having to worry about storage and bandwidth.

Targeted Businesses

For anyone looking for a scalable and flexible solution, Docebo is one of the best ways to go. This cloud-based eLearning solution is designed to address the needs of businesses of any size, be it SMBs or Large Companies/Enterprises, everyone can benefit from this easy to use learning platform.

You can use Docebo to design and create courses for every department in your organization, segmenting those departments as audiences for role-specific learning activities, configuring the experience for each learner audiences using Docebo Pages, such as sales, marketing, HR (employee onboarding), customer training, etc.

What’s cool about Docebo is the fact that it is designed for eCommerce. Actually, it has a smooth integration with Stripe and Shopify. This awesome feature allows you to earn revenue by selling custom eLearning courses to external audiences. The latter functionality is widely appreciated by several entrepreneurs in the eLearning industry.

Setup And System Configuration

As a cloud-based eLearning solution, Docebo does not need an installation. This makes the implementation easier and faster. Docebo is easy to set up and maintain, this being one of the most significant benefits. You will not have to install any software, as everything lives online. Docebo handles updates to the system automatically, including new features integrations. Another thing to note is that Docebo is multi-browser friendly.

You can use this cloud-based functionality to grow your company’s ever-evolving training needs. Being a SaaS Learning Platform allows seamless collaboration and distribution to your workforce, no matter where they are. Offering mobile training to on-the-go employees is what Docebo does best.

Cloud-based eLearning platforms are dependable since no internal IT support is required. You can rely on their online customer support. After all, everything is installed on Docebo’s server.

License Model/Pricing

Docebo employs a flexible pricing model based on the number of monthly active users. To be considered active, a learner must consume training content OR a Discover, Coach & Share asset (as of 4/2/19) for the respective month. If they log in, check their calendar, and search for something, they are not considered an active user for that month.

Docebo customers also have the flexibility of choosing their AWS hosting location across 6 locations (England, Canada, the US, Ireland, Germany, Australia).

Since their pricing model is scalable, they offer custom quotes depending on the size of the company and how many users are going to log in.

Integrations

You can activate several integrations within Docebo. Third-party LMS Integrations can help you extend your Docebo capabilities by using additional features, SSO and third-party applications. Salesforce.com, Shopify, LinkedIn Learning, and other new third-party app integrations will come in handy.

You can connect your Docebo eLearning platform with your Drupal, Joomla, or WordPress installation. There is another app that allows you to combine Docebo with Elucidat. You can also use the Google Analytics app. In addition, you can integrate your Google Drive or even create material for your eLearning courses in Lectora and then publish them to Docebo.

You can find substantial out-of-the-box capabilities for coaching, sharing, and mentoring. Support for User-Generated Content is handled via the Docebo Coach & Share modules, providing learners the opportunity to contribute learning content of their own, have it vetted by internal Subject Matter Experts, and share that content among peers of their choosing. Meanwhile, Docebo’s Artificial Intelligence engine automatically tags new content to improve categorization and search, making content easier to find within the platform, while also generating a list of learners who may find a particular piece of content most useful, making it easier to uncover value in User-Generated Content by making sure it is shared with the people who will value it most.

Feature Highlights 

Docebo offers plenty of features that are used in most online training platforms.

For example, they offer course creation, you have the ability to create assessments, you are able to track and analyze course data, plus an eCommerce functionality.

The built-in eCommerce capabilities might come in handy, especially for entrepreneurs who want to sell their custom courses and learning content.

Additionally, Docebo offers a number of features that go beyond the standard expectations. Such features are gamification (a strong asset to boost employee engagement), a free 14-day trial, custom (and multiple) domains via Docebo’s multidomain app, a stellar mobile learning experience (plus the ability to create your own mobile learning app with the Docebo Mobile App Publisher).

Another noteworthy product feature is that Docebo has added more language ”localization” opportunities. Now, you have the ability to add or modify existing translations.

Pros/Cons Of Docebo 

As a modern learning platform, Docebo offers a neat User Experience. Having easy integration with business systems (such as CRM) makes it a go-to tool. The free trial is really useful by allowing you to get a feel for the platform and to test out various features that will work for you. The trial will also walk you through the basics of setting up the platform for your needs to give you a better idea of what’s ahead once it’s time to implement the system. This platform is highly customizable and offers great multiple-language support. You can benefit immensely if you have an international audience. Docebo, being a flexible eLearning tool, will assist you in achieving just about everything.

Its flexible pricing model, automated learning management capabilities, social learning potential, and eCommerce features make it ideal.

What I admire most is being able to conduct training sessions anytime, anywhere. Docebo is an agile eLearning platform that makes tracking training performance seem effortless.

I really like the way Docebo looks and works. It offers great UX, which is important to keep motivation and engagement among learners high. Additionally, creating pages is an easy and enjoyable process. I found the ready-made widgets extremely useful, which is great for those who don’t have coding experience.

The Docebo platform has a clean and up-to-date feel. Its environment is very easy to use and navigate, for both internal and external users. Its off-the-shelf features and customization variety are two of its greatest assets.

One of the best selling points of Docebo is its ability to meet the learning needs of any company, no matter the size.

The 14-day trial period is ok for someone who wants to check the basic features, however, some users might need a bit longer to test everything. On the other hand, if you do find that most features and functionalities meet your needs, you can start with a small plan.

User Satisfaction 

You should opt for Docebo especially if you need an enterprise learning tool that will help your employees learn quickly and efficiently. This full-featured, cloud-based learning platform has all the necessary features to do just that. Docebo can help you implement convenient, engaging and effective learning in no time.

Docebo’s functionality allows users to organize courses with the appropriate customization. It is a great platform to create material that needs desktop and mobile distribution. Another awesome feature our L&D team enjoyed was the ability to drag-and-drop widgets when setting up learning dashboards.

Docebo is the ideal learning platform for employees, partners, and customers. Its flexibility and easy to use UI are what make it stand out from the crowd. With Docebo you can create courses in just a few clicks even if your users are not tech-savvy.

There might occasionally be some bugs with new releases, but all in all the experience is superb.

Customer Support

First of all, as a SaaS learning platform, Docebo offers online support 24/7, so there is always someone from the customer support department available to address any of your concerns. The implementation of the live chat to troubleshoot issues is an interesting touch as well. In any case, Docebo’s customer support is professional and deals with issues promptly. Don’t worry, they’ll keep your data safe from harm!

Also, it would be great to review Docebo’s Knowledge Base. This award-winning resource is full of easy-to-find how-to guides and other information about Docebo and its multitude of functionalities.

Benefitting From Docebo

Docebo’s interface is pretty easy to navigate, making onboarding new hires very easy, keeping them from feeling lost within the platform and able to complete onboarding activities efficiently and effectively.

Since it is extremely difficult to find such a platform, Docebo can solve any restraints and make sure that new employees complete their onboarding successfully. There is a variety of solutions out there and, unfortunately, most are too confusing. This is not the case with Docebo. Your employees will be ready to start working on assigned projects from the very beginning. This makes it easier for your L&D team to benefit because they can understand how their programs are being received, the effectiveness of them, and they can identify areas in order to further optimize.

By using modules and editing tools you can build the environment you want. In this way, you can create courses and content that drives engagement. Docebo is great for those who would like to transition to self-guided learning. It makes the creation of microlearning a piece of cake. Even if your employees are not that into technology, they’ll need minimal training to share their own content.

With Docebo, you’ll find it easy to add eLearning/SCORM content. Actually you have a lot of options regarding the content you can add (ie. Tin Can/video/SCORM). You can also take advantage of learner progress reporting either via Docebo’s platform or via export to XLS/CSV spreadsheets.

Performance Overview
Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Feb 19, 2024

Is a very comprehensive and easy-to-use platform. It is the best LMS platforms I have worked with.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The availability of various features (e.g., gamification, Discover, Coach & Share, etc.) that allow you to use the platform in different ways and enhance existing training programs.
What do you dislike? The limitation of "customization" of some parts that are quite rigid (e.g., Graphic Layout) that can only be changed if you have IT experts who know CSS.
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Edoardo P.

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Feb 9, 2024

All-encompassing LMS system for any industry to use!

Overall Rating 67%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo offers a variety of different tools to help learners leverage different courses. There's gamification, VILT, e-learning, social sharing. It has so many options!
What do you dislike? Only being able to contact support via a chat or ticket can make some cases difficult to solve. I wish we could call up a support person if needed, but you have to stick with chat or emailed ticket.
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Reviewer verified by LinkedIn

Industry : Logistics and Supply Chain | Company size : 1,001-5,000 | Level : Entry | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Dec 12, 2023

It's a great value for the price you pay. It has a lot of functions!

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? - Customization (custom pages, branding, access to CSS) - Reporting - Fairly easy to connect to other tools using API - Lots of features - Monthly release readiness webinars are fantastic
What do you dislike? - Some functions are neglected, especially the older ones. There are some I haven't seen any significant updates for in the last 5 years - Sometimes it feels like the teams working at Docebo on different functions don't align with each other at all. Where one update would make sense in multiple places, it often is only used in one (e.g. assigning badges via CSV, settings for course vs learning plan, and more).
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 5,001-10,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Nov 27, 2023

Real competitive advantage but waiting on some improvements

Overall Rating 73%
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  • Likelihood to Recommend
What do you like best? - Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform. This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service
What do you dislike? - Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent
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Reviewer verified by LinkedIn

Industry : Entertainment | Company size : 10,000+ | Level : Senior | Focus : Product Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 23, 2023

Sufficient corporate learning delivery tool, but not exceeding expectations on actual learning

Overall Rating 60%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Courses feature essential elements for internal and external training, supporting third-party and bespoke content. User and Course Management tools allow categories. Power User system ensures efficient roles and permissions management. Custom CSS and language Localization tools are key. API is a powerful automation tool. Engage with the Docebo Community. Docebo's Support stands out. It's among the best I've encountered in LMSs. Their real-time solutions exceed expectations.
What do you dislike? My background is in academic LMSs. Docebo is my first corporate LMS, and I've been using it for three years now. Compared to academic LMSs, Docebo falls short in terms of active learning, social learning, integrated 3rd-party learning, creating learning environments, and visually appealing content. To achieve these, you either need advanced CSS skills or to purchase their add-ons. Features to improve: Archiving Add a Recycle Bin Lifecycle of Courses Power User Resource Management
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William I.

Industry : Computer Software | Company size : 501-1,000 | Level : Owner | Focus : Education | Experience using the software : More than 1 year as Administrator

Oct 16, 2023

Solid easy to user platform with a great UI and UX

Overall Rating 90%
  • Usefulness
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  • Customer Experience
  • Likelihood to Recommend
What do you like best? The user experience of both the front and back end of Docebo is what for me makes it stand out in the market. It is easy and intuitive and does the basics very well.
What do you dislike? The Outlook integration is somewhat complicated to manage and I think Docebo would benefit from having a simpler solution in place.
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Reviewer verified by LinkedIn

Industry : Law Practice | Company size : 1,001-5,000 | Level : Manager | Focus : Information Technology | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 11, 2023

Strongly reliable platform with a lot of customization options

Overall Rating 81%
  • Usefulness
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  • Likelihood to Recommend
What do you like best? The fact that I can bend the platform to my will. There is very little we wanted to do that couldn't be done within Docebo. This unlocks a lot of creativity that translates directly to better engagement from our users.
What do you dislike? It keeps evolving, there are elements of inconsistent user interface but that's manageable, because it's only in the backend. Biggest gripe is that the customization could go even further. I do understand the unwillingness to support outlandish customization with CSS and JavaScript due to security and updatability but still, I want more :)
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Norbert R.

Industry : Computer Software | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Oct 5, 2023

I think Docebo can be a very helpful learning platform.

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? All the resources that are available. Community, Docebo University and our Customer Success Manger.
What do you dislike? The lack of a roadmap and they are still growing so there are some kinks that need to still be worked out.
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Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 501-1,000 | Level : Entry | Focus : Administrative | Experience using the software : More than 1 year as Administrator

Oct 4, 2023

There are so many amazing features in Docebo we can't wait to use them all!

Overall Rating 75%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We use Learn LMS with Discover, Coach & Share and Extended Enterprise. Our team is looking forward to utilizing all the features and new product launches in the future as AI is now a part of the conversation for content creation! Overall the system is easy to use and our customer support team has our back. Exciting times ahead!
What do you dislike? The out-of-the-box reporting feature needs some TLC, right now it's only a data dump to Excel unless you buy the add-on. I would also say the implementation and onboarding when we first started needs some help as well. We didn't find the information helpful as it was a firehose!!
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Paul D.

Industry : Professional Training & Coaching | Company size : 1,001-5,000 | Level : Director | Focus : Product Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 4, 2023

There is a good reason it ranks in the top 10 LMS's world-wide.

Overall Rating 89%
  • Usefulness
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What do you like best? Docebo is a well-thought-out, well-maintained, well-supported platform with excellent up-time. Their support team is highly responsive through phone, email, or chat and provides consistently excellent service. New code rolls out regularly and only once in over two years did the new code cause problems.
What do you dislike? Its major weakness is the inability to archive old content well. All you can do is set it back to the same status as if you were building an unreleased course. It can get confusing on large catalogs of courses. It also doesn't unenroll people from archived courses. This significant weakness is offset by how strong the rest of the platform is.
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 4, 2023

Docebo is a great all-around LMS provider with something for everyone.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love that you are able to chat with the support team. As a Super Admin, I'll sometimes have a quick question and just need another set of eyes. I love not having to submit a ticket and wait to hear back. The chat team is able to resolve about 90% of my questions without a ticket.
What do you dislike? We had a hard time getting our compliance training set up correctly. However, Docebo recently released a multiple course completion that has fixed our trouble.
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Reviewer verified by LinkedIn

Industry : Consumer Goods | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 4, 2023

A refreshing LMS experience making the admin experience a dream

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's one of those tools you just love using. Gone are the days of complex LMS menus and processes. Docebo is a dream to use, a slick interface and easy to use functionality. The customisability is amazing, enabling me to make the platform fit my company's brand perfectly. Every day tasks are pleasant to do i.e. creating and managing courses, ILT sessions, learning plans and users.
What do you dislike? Would love to see more visual feature be released e.g. we are craving a carousel for our homepage.
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Reviewer verified by LinkedIn

Industry : Law Practice | Company size : 501-1,000 | Level : Entry | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Sep 27, 2023

Its easy to use, gives a great ROI when you factor in hours taken to do things like onboarding

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The `at a glance` status reports of courses or users make it simple to see where the deployment of a course is sitting
What do you dislike? the clunky cumbersome way to set up and implement a course when the content comes from a 3rd party provider
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Reviewer verified by LinkedIn

Industry : Automotive | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Sep 27, 2023

A modern and intuitive experience for users and admins alike

Overall Rating 76%
  • Usefulness
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  • Customer Experience
  • Likelihood to Recommend
What do you like best? Feedback from our end users has been fantastic, they find the platform easy to use, modern and intuitive. We see huge opportunity in implementing existing functionality and are excited to see whats on the horizon.
What do you dislike? We are a complex organisation and reporting has presented some challenges. Whilst Docebo have been supportive finding solutions we look forward to enhancement and improvements in this space.
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Reviewer verified by LinkedIn

Industry : Health, Wellness and Fitness | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 22, 2023

A company that is willing to listen and continue to grow

Overall Rating 72%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.
What do you dislike? While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.
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Steven I.

Industry : Computer Software | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 21, 2023

It is a solid platform that is constantly growing.

Overall Rating 79%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to adjust the feature set ensures that each of our different departments needs can be met without sacrificing the experience for any of the others.
What do you dislike? There are slight inconsistencies between similar feature sets that can become blockers if not identified early enough.
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Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 1,001-5,000 | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as Administrator

Sep 19, 2023

Docebo is a leader in Learning Management Systems!

Overall Rating 87%
  • Usefulness
  • Usability
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  • Likelihood to Recommend
What do you like best? I like that they are always elvolving and pioneering to keep growing and evolving their platform. They listen to their customer needs and take in product feedback and actually implement it.
What do you dislike? It is an extremely customisable tool which does require effort to configure at times. There is some work that needs to be done to make things work as expected.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 10,000+ | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Sep 8, 2023

Docebo LMS: State of the art Learning Management System for large enterprises (internal & external)

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Very good usability for admins and end user, Flexibility in creation of pages and menus for different audiences, Customization of the platform, Creation of subdomains for internal and external needs, Pre-build integration to some of the most common software provider.
What do you dislike? Missing integrations to other providers (which may be integrated in future), Content creation options (a built-in authoring tool would be helpful), Complex procedure to evaluate test results of end users, Missing upload options of files in certain platform areas, Complex certificate template builder (a drag & drop feature could be very useful here).
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Adriano I.

Industry : Public Safety | Company size : 10,000+ | Level : Senior | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Sep 4, 2023

Docebo is a very user friendly and a great system to use for a Learning Management System

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like how user friendly is it and that there are many helpful guides training to get you up to speed.
What do you dislike? The Outlook integration has been a bit difficult and throws up some errors but the Nocebo support team have been at hand to support in this and rectify any issues/bugs.
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James V.

Industry : Law Practice | Company size : 501-1,000 | Level : Entry | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

Aug 10, 2023

An easy to use and intuitive LMS with a wealth of features

Overall Rating 89%
  • Usefulness
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  • Likelihood to Recommend
What do you like best? Docebo is rich in features, yet intuitive and easy to use. Support is excellent and there is a very active online community where users can ask questions and post ideas. Overall, we are very happy with our investment.
What do you dislike? There are a few features that could use some improvement, such as the certificate designer and the My Team function.
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Reviewer verified by LinkedIn

Industry : Industrial Automation | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Aug 9, 2023

It's a great solution for our school and we continue to add content.

Overall Rating 81%
  • Usefulness
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  • Likelihood to Recommend
What do you like best? The course management tools make it relatively easy to create courses, materials and management the enrolled users.
What do you dislike? We wish we could collect sales tax on our products. This is a largely missed function that seems like a no-brainer to me.
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Beverly P.

Industry : Nonprofit Organization Management | Company size : 11-50 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 27, 2023

An easy to use LMS that will modernise your learning

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is one of the best platforms we have used as a business. It has enabled us to store all our learning in one place. It is easy to design to your organisation and has a good user interface. You can easily upload videos, documents, webinars and the administrator side is fairly straightforward to use. The support has been excellent, if you do have a problem Docebo do come back to you to help sort.
What do you dislike? The analytics could be better and some improvements have come at an extra cost to the business like Connect which is a must if you want your calendar appointment to work well with the LMS.
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Chloe P.

Industry : Law Practice | Company size : 501-1,000 | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 20, 2023

Intuitive, flexible, good partner to work with!!!!

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like how flexible the system is (e.g., customised css) and that there is a growing community of customers that you can engage with, and who try and assist each other (e.g., implementation, best practices). The system is also very customisable and has many options to meet your current and growing needs. While we don't use all the intergrations they offer, it is encouraging knowing they are available and always being added to.
What do you dislike? The community of customers using the system constantly post requests for enhancements - these often don't appear in the core product or take a long time to implement even with high votes to support the suggested feature. Some admin tasks cannot be automated or made easier (bulk upload of Learning objects, no way to change the default settings of options, etc.)
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Graeme E.

Industry : Semiconductors | Company size : 5,001-10,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jul 13, 2023

Docebo has helped us modernize & amplify 170 years of education - making it accessible and engaging.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? With the partnership of Docebo, we are able to provide a highly personalized, accessible, and educational platform where both new and existing users can advance their education. Features like Reports are then optimized to ensure the success of the user's learning journey. With a strong foundation in education, users can then strengthen their confidence to practice/build upon what they’ve learned with features such as Discover, Coach & Share, while being recognized and rewarded for achievements.
What do you dislike? While the current Docebo features allow us to accomplish what we need and more for a successful LMS, there are features that I wish were more streamlined -- for example, unenrolling users from courses or learning plans, activating Power Users, etc. -- to reach the end goal and required less steps. Docebo does, however, have a community that allows customers to provide feature requests and it’s common for features to get implemented -- meaning that customers are listened to by the Docebo Team.
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Mia K.

Industry : Wholesale | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 10, 2023

Docebo has lived up to our expectations in every way, from service to functionality - it's a win!

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It was easy to create our custom platform. The training team was able to do this without help from IT experts and only occasional help from our Docebo team. That says a ton when it comes to time, money and administrator experience. No need to pay for project management or Third Party services at all. A team of two built it in about 3 months while working our typical responsibilities.
What do you dislike? The only feature that we wish was different to serve our needs, if the checklist feature. The results of the fields are not available in reports. Checklists really need to be integrated with the reporting function.
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Reviewer verified by LinkedIn

Industry : Industrial Automation | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Jul 7, 2023

A breath of fresh air in the corporate L&D market!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Tailoring to our specific requirements, we successfully established the platform in just three months. We benefited from regular weekly check-ins with the Docebo team, which effectively ensured we stayed on course and met our goals. Any inquiries we had were met with prompt and responsive support. Bi-weekly progress review calls were instrumental in monitoring our advancement and evaluating platform performance.
What do you dislike? Regarding improvements, while I recognize the challenge of catering to diverse customer needs, I do believe there's an opportunity to enhance the integration between traditional courses and the newer social learning elements on the platform. Merging internally created content with off-the-shelf eLearning within a single course would greatly enhance the user experience.
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Reviewer verified by LinkedIn

Industry : Pharmaceuticals | Company size : 5,001-10,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Jul 5, 2023

Docebo is a surpreme learning management system!!!

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I appreciate the ease of use for the system admins and the learners the most. The customer service is amazing as well!
What do you dislike? Some of the newly inquired companies don't integrate fully yet but they will. And I look forward to seeing what is to come!
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Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Jul 3, 2023

Innovative and highly customizable LMS with LXP capabilities.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to customize the platform for different user experiences. For example, different experiences for new hires, employees, managers, admins, and leadership. We used this capability to create an experience that automatically routes users to the right experience based on their data criteria. If someone is a new hire, they will get the onboarding experience for the first 30 days, then move to the employee or manager experience to start their targeted learning journey.
What do you dislike? There are a few features that could use some minor improvements. One my organization struggles with is the calendar invites for VILT courses. It's hard to get people to download the calendar invite. We could do an integration with outlook, but haven't wanted to pay extra for that service.
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Kat C.

Industry : Leisure, Travel & Tourism | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jun 30, 2023

A Learning System That Adapts Based on End-User Criteria

Overall Rating 86%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo Does These Well: - User management - Course management - Automations, Rulesets, Notifications Doceo Does Best: - AI & Machine Learning - Opening the System to both Internal (Employees) and External (Partner Sales Channels)
What do you dislike? Docebo can do these better: -For my inexperienced admin, they get lost thinking about which feature they need to use depending on the use case. -Automatic unenrollment/easier unenrollment from Learning Plans would be helpful if it was added -Small Add-On: Vendor provided training or guidance on how to utilize the API browser (Paid training is alright)
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Joao C.

Industry : Electronic Manufacturing | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 30, 2023

Modern architecture, flexible platform with enormous potential.

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the open API and configurations to allow a lot of flexibility to use the platform, if you have some resources and skills to leverage them.
What do you dislike? Support is fast to respond, but can take a long time to develop a satisfactory solution to the problem. This is especially problematic with their release cadence schedule. Public roadmap would be greatly appreciated in order to anticipate product improvements, and where custom investment can be useful in planning.
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 5,001-10,000 | Level : Senior | Focus : Product Management | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jun 29, 2023

Docebo offers a really great online community where you can connect and learn!

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I really love the user community of Docebo, I found folks there to be super helpful. There lots of how to articles available and the support team is quick to respond with questions. There is also a ton of ability to customize and make things work.
What do you dislike? It can be very glitchy, sometimes things work and sometimes they don't. On several occasions, something worked with testing and then stopped when we launched. I would reach out to support and it would be quickly fixed. But that was really frustrating.
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Reviewer verified by LinkedIn

Industry : Nonprofit Organization Management | Company size : 1-10 | Level : Manager | Focus : Research | Experience using the software : 6-12 months as Administrator

Jun 29, 2023

Easy, Professional Learning Interface that is easy to implement for business of all sizes

Overall Rating 74%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Clean, professional interface makes our learning platform look impressive to our employees and customers. Course administrators can make a solid, professional, easy-to-navigate course without having to be an expert at design.
What do you dislike? Reporting capabilities can be cumbersome to use; often it requires exporting a report in Excel or CSV format and doing more work to process it into the results you want. Not all menus are intuitive either, and features can hide in tricky places where you just have to learn and memorize where they are. Methods for displaying unique customized content to different users are very tricky to figure out and prone to failure.
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Dave K.

Industry : Industrial Automation | Company size : 201-500 | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 29, 2023

Flexible and easy to administrate learning tool for users and administrators

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? User Experience is great. Administrator experience is great as well and that is the main reason we moved to Docebo from our old system. Engagement has increased a lot.
What do you dislike? We have a federated model and while Docebo solves for most of our needs, I wish it would be able to solve for all of our needs as a federation.
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Jeanette M. — Global LMS Administrator

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Jun 12, 2023

I think it will work well for my clients requirements

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the flexibility it provides along with provided training. Each training is setup into bite sized chunks
What do you dislike? I have not used the software long enough to have any strong opinion on what I don't like. Extra required characters
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Reviewer verified by LinkedIn

Industry : Elearning | Company size : 1-10 | Level : Owner | Focus : Creative | Experience using the software : Less than 6 months as Member of the deployment/customization team

Jun 8, 2023

Lots of great functions, regular updates and a world-class support team!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Their amazing support team, as well as the wealth of resources that can help you get the best out of the platform. It ain't easy at first, but you will get there.
What do you dislike? Moving to a new platform always comes with a few hiccups. Although their team helped us a lot with migrating data from our existing LMS, I ain't gonna lie that it was a stressful period for us.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Apr 18, 2023

Docebo offers a great product and customer service.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo Learning Management System is easy to use, not only for Administrators, but also Users. And they offer good support when needed.
What do you dislike? I'm not sure why, but most screens offer you the ability to sort and search, however the Course Catalog does not.
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Cindy S.

Industry : Staffing and Recruiting | Company size : 1,001-5,000 | Level : Manager | Focus : Support | Experience using the software : More than 1 year as User, Administrator

Feb 11, 2023

Back to the future! With a little help from Docebo!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We were stuck with our previous LMS for years before we made the decision to shift to Docebo. They provide a clean and easy-to-use interface for both admins and learners. You don't need to be an expert instructional designer to create amazing courses!
What do you dislike? What I liked the least is the video capability. Oftentimes, we get feedback from learners that they can't rewind videos. Not a deal breaker though!
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Reviewer verified by LinkedIn

Industry : Food Production | Company size : 501-1,000 | Level : Director | Focus : Purchasing | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jan 26, 2023

Powerful platform with tons of training and on-demand resources

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? After the implementation, I've been able to tackle many new projects and provide team members with new helpful resources. I like that I can customize homepages, notifications, etc. Its usability is off the charts! I can certainly say that Docebo is one of the most user-friendly LMSs I've seen. Great for overall training! If you want to create training in-house, it's a great choice. You can also upload content from external providers.
What do you dislike? Looking forward to seeing more functionality regarding reporting and surveys. Also, rating/commenting on courses needs a bit of work. Other than that, I'm ok with it. The people at Docebo are very friendly. They've all been responsive and knowledgeable.
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Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 501-1,000 | Level : Manager | Focus : Product Management | Experience using the software : 6-12 months as Administrator

Jan 18, 2023

A really impressive platform with easy implementation; the cost could be less.

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This platform seemed to be able to do anything we wanted it to. I personally liked the demo a lot. We did have fun working within the free trial. Overall a good experience, but the cost was a big turn-off for our leadership.
What do you dislike? Even though we were impressed with Docebo, the platform is complicated and expensive for our liking.
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 501-1,000 | Level : Manager | Focus : Consulting | Experience using the software : Free Trial as User

Jan 17, 2023

Pleased with the sales cycle and the implementation process. The support needs a bit of work...

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I was between several tools before going for Docebo, including Absorb LMS, Adobe Learning Manager, and Accord LMS. The reason that made me choose Docebo was that it has better functionality than others I've tried. I've been enjoying its reporting and manager features so far. They do work very well.
What do you dislike? I was surprised to see bugs showing up randomly... and to be honest, I'd like their support to be more attentive. However, the overall experience was way better compared to the rest.
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Nov 21, 2022

Assistance is always fast, and they make changes based on their customers.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo University and the Community. Our account manager is helpful and responsive.
What do you dislike? There are a few items many customers would like to see changed and the changes just haven't taken place yet.
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Brenna W.

Industry : Hospitality | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Oct 17, 2022

It is very easy to use and is very versatile to implement several groups

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It suits all of our needs for internal and external training. It's easy to create different groups and categorize specific training for each particular group. Tracking is easy, everything is just easy to use and easy to customize.
What do you dislike? There is really nothing I don't like at this time. The few things I didn't like when we started, I was able to post my comments about them and apparently other people felt the same way, and Docebo made changes to fix the issue. And it really wasn't that big of deal. Docebo listens.
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Anne P. — Award-Winning E-Learning Developer, Trainer and Learning Solutions Manager at Apex Performance Solutions, LLC

Industry : Consumer Goods | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Sep 21, 2022

The functionality and diverse features does everything we hope.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of Use, Support, Community, Functionality and Features Docebo listens to their users and the suggestions we make
What do you dislike? Inability to do item analysis on test questions without API and programming knowledge. I would like more best practices examples in the knowledge base, I know we are moving towards that.
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Sep 1, 2022

it's a great digital platform for e-learning. the best among those I know

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like that it is constantly improving. webinars with monthly releases are very useful. kb and customer support are functional
What do you dislike? there are some features that should be improved and adapted to customer needs and other features to be improved to simplify the work of administrators
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Yoko B.

Industry : Elearning | Company size : 11-50 | Level : Senior | Focus : Support | Experience using the software : More than 1 year as Administrator

Jul 29, 2022

It's a full-featured and stable platform with a ton of flexibility.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The admin functionality is fantastic, and the UX has been very well-received by our clients.
What do you dislike? Tough one. If nitpicking, MAYBE the way assets are organized inside of a course. It's never been an issue for me/us though, and that's purely a subjective thought (trying to find SOMETHING...)
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 5,001-10,000 | Level : Director | Focus : Product Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jul 26, 2022

A powerful, but flexible learning experience platform

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ive been impressed with the flexibility of the platform. It lets us create a custom learning environment that reflects our brand with a great user experience. We're able to manage external integrations without IT and offer social learning features that lets subject matter experts generate content on their own and publish it directly to the system.
What do you dislike? There's not a lot to dislike about Docebo from my perspective. There are a few functions that could be updated but they're on their roadmap already.
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Reviewer verified by LinkedIn

Industry : Marketing and Advertising | Company size : 10,000+ | Level : Director | Focus : Operations | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jul 3, 2022

Couldn't have chosen a better learning tool for our organization.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This LMS has certainly helped us reach success by driving a learning culture within our organization. Every team member is now keen to learn and evolve. Upskilling teams feels so easy. We love the fact that Docebo is a tool that grows with us. We're constantly evolving and growing, so we were in search of a tool that could scale. And Docebo does exactly that.
What do you dislike? It's great to be able to work with a team that cares. They do grow really fast, adding many features sometimes way too soon. For example, there are features that roll out but are not 100% complete, but they do share updates pretty soon to fix any issues.
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Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 5,001-10,000 | Level : Manager | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Jun 30, 2022

Very easy to navigate, once you get to know basic rules and functionality

Overall Rating 85%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? friendly and customised visual. Easy to manage company org and build the content.
What do you dislike? Some functionalities are not working fully. the platform doesn't always pick up full reports but with a help from tech team and great support from Customer account manager, it could be managed easy
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Magdalena F.

Industry : Retail | Company size : 1,001-5,000 | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as Member of the deployment/customization team

Jun 29, 2022

Docebo has allowed us to provide self-service options for customers

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We love the ease and customizable options tht Docebo provides for us. The integration with Salesforce is a key factor in our business, allowing our customers to have access to the training that they need, and not extra things for products they haven't purchased. It removes the need to manually assign content, as the system knows who needs what. It also allows our CSMs, and Support team to see what accounts have consumed training. Overall, it has helped decrease time to onboard and help tickets.
What do you dislike? My only complaint would be that the ever-important SF integration is buggy, and we have had a long standing support ticket, as aspects of it keep breaking. Thankfully, the most criticial functions are now stable.
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Patty C.

Industry : Computer Software | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 15, 2022

It is a powerful SaaS that has everything you would need or want in an LMS

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Learners can self register, the pages are customisable to your needs and brand. the back office is well laid out and there are a variety of feature that can be used to make the platform your own.
What do you dislike? With most LMS or VLE platforms the back office can be awkward to navigate if you don't use it on a regular bases.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 1,001-5,000 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator

Jun 13, 2022

We have docebo imbedded into our HRIS. Do NOT rec.

Overall Rating 52%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I do like the use of the Docebo community and University - that has been very helpful in solving any issues, and without these two items, i'd be lost. To be fair, I was not involved in the implementation or vetting of the system.
What do you dislike? The integration and the fact that Docebo is imbedded into our HRIS. There always seems to be features missing. Not correct access.
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 12, 2022

Lots of options available, for additional purchasing. Easy enough to use but helps to have tech savy

Overall Rating 73%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy enough to use and doesn't require engineering to get 80% there. To make it "look" good you need CSS skills. Overall a solid LMS at a reasonable cost
What do you dislike? Everything is an additional cost (feels a little nickel and dimed), but if you need a very basic holder for your content it's as solid as anything else. I am not blown away, but not disappointed. A solid neutral and only die to needing to add-on for the WOW features.
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Cheryl H.

Industry : Financial Services | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Jun 6, 2022

We've seen employee productivity improve a lot after getting Docebo.

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This LMS platform by Docebo is dope! What I like most is that we can create custom training materials for different topics and departments. Developing new training modules or even updating old ones can be done in just a few minutes. With our prior LMS platform, we had to spend weeks for the same result. It's great that we finally got a tool that lets us train internal and external partners, all from one platform.
What do you dislike? Sometimes we want to create the training modules offline; one cannot have an internet connection all the time. Or we might need some time off the radar to give shape to new ideas. That's why I'd wish Docebo would allow us to create dynamic modules. Maybe they should add some relevant integrations im future updates.
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Reviewer verified by LinkedIn

Industry : Wine and Spirits | Company size : 1,001-5,000 | Level : Manager | Focus : Administrative | Experience using the software : More than 1 year as Administrator

May 26, 2022

Incredible tool. Every company should use it!More suggestions to customize according to the industry

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It is an incredible to manage, report and measure learning in the company. It REALLY helps people to grow, feel part of a community
What do you dislike? More suggestions to customize according to the industry of the company.More opportunity to have examples of best practises
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Reviewer verified by LinkedIn

Industry : Restaurants | Company size : 201-500 | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

May 19, 2022

Very flexible and powerful LMS. Enterprise grade features and integrations.

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Extended Enterprise is great for us as we can serve both our external and internal customers. Everything is so flexible and feature rich there are almost no requirements that we can't meet. Branding and whitelabeling is also very easy and quick to set up. Very versatile in terms of content types, integrations and reporting.
What do you dislike? Because of so many features, the learning curve is quite steep. If something doesn't go as expected then it's difficult to trouble shoot. More separation of content and users for the extended enterprise would also be a plus. We find we need to limit our admins and power users quite significantly and created a lot of external governance documentation in order to be confident that the right content got to the right people and no mistakes were made.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 501-1,000 | Level : Director | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

May 5, 2022

Docebo is an easy to use system with great support

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The system has so much functionality and we can use the bits that work for us. It is simple to use and get used to. The service when i need any help or have questions is quick.
What do you dislike? When you don't use some functionality for a while, it is easy to forget the process to follow. It is just a case of refreshing yourself.
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Reviewer verified by LinkedIn

Industry : Construction | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

May 4, 2022

Docebo made learning easy for the whole team! Glad we chose it, I wouldn't change a thing.

Overall Rating 92%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This program makes learning a piece of cake. My colleagues and I use it to learn more skills surrounding different job roles. I like that it easy to use. The system is very intuitive, and it makes the learning process even easier. The best feature for me (if I can call it that way) is having mobile access. The app is great, and I like taking courses on my phone when commuting.
What do you dislike? As with all programs, I've noticed some glitches. I've seen the screen freeze several times... Also, there were times it would take a long time to load, but it might have been my internet connection. I don't know. Overall it has made a good impression. I like it.
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 501-1,000 | Level : Entry | Focus : Media and Communication | Experience using the software : More than 1 year as User

May 3, 2022

For staffing and recruiting companies, it's great! You can tackle different projects with ease.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This LMS tool has helped our employees learn quickly and efficiently. Choose Docebo if you want to prepare your team for projects that need different skill sets. It allows you to leverage diverse content and grow your teams. It feels reassuring that we now have a tool that gives us the means to provide efficient training not only for current employees but also for new ones. It's altered our onboarding completely!
What do you dislike? Can't think of something to complain about. I'm very happy with its easy-to-navigate interface. Even newbies had no problem finding their way during onboarding. I love that new employees complete training successfully and can be ready to take up new projects faster. There were a few cases where employees couldn't log in, but I wouldn't consider it a con.
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Reviewer verified by LinkedIn

Industry : Staffing and Recruiting | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Feb 17, 2022

A cost-effective and customizable LMS with tons of powerful features

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? For me, the top reasons for choosing Docebo are a) its pricing and b) its features. Rolling out the LMS was very easy and simple. It has now become essential tool for the daily learning initiatives in our company. The platform gives you great control as there are many customization options. I do like the customer reporting and the white-label experience, which works like a charm. Setting up a variety of views for different departments and roles has been very useful for our admins.
What do you dislike? The version I have doesn't include social learning and learning insights, but they do offer both as additional modules and at an extra cost.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 501-1,000 | Level : Director | Focus : Information Technology | Experience using the software : More than 1 year as Member of the deployment/customization team

Feb 12, 2022

One of the most intuitive learning platforms I've tested! Great for large organizations.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is a great option if you want to allow access at any moment. I like how intuitive the mobile version is. We do have many people on the field, so we needed a tool with rich features and easy access. I'm glad we found Docebo! The platform accepts multiple formats, which is another plus. You can use scorm, videos, audio, images and even add embedded objects. Very happy with it!
What do you dislike? On the admin side, it takes a while to figure things out. After getting the hang of it, it has tons of features to try out. Reports and other statistics are really helpful to find gaps and improve learning for my team. The 13 day demo is more than enough to try out functions and see if it's the right software for you.
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Reviewer verified by LinkedIn

Industry : Cosmetics | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Administrator

Feb 4, 2022

As a training content developer, I say a big YES!!! Better than other tools I've tried...

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's my first choice when I want to create training fast. Docebo's features are great, though I'd like to see some additions. However, I'm OK with that since they are constantly improving and releasing new features. It's good to know that they listen to our needs. For my company, it's an ideal match!!
What do you dislike? I would like to know beforehand when an update is about to happen. For example, I wanted more info about the video resolution capabilities. I'm designing and creating lots of training videos for my company (and for external partners), so it's only natural to want to know what's coming up. Don't leave us in the dark, people!
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as Administrator

Dec 9, 2021

Docebo enables our ability to hold learners accountable and learn through multiple modalities.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If you are looking for a platform that if learner-centered, the Docebo platform is it. This company puts their learner experience at the forefront of everything they build and design. Docebo helps us deliver learning that sticks and provides the resources to support learners in their jobs.
What do you dislike? Skill validation is critical in healthcare training. I would like to see better dashboards and manager oversight to competencies and compliance standards. Also, engagement is key - creating a notification portal that delivers messaging to the community in a timely and appropriate manner could be enhanced on the Docebo platform
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Stephanie J.

Industry : Hospital & Health Care | Company size : 11-50 | Level : Owner | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Dec 8, 2021

Great platform for customized learning experience and social learning

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ease for any employees to share their knowledge, the possibilities to customize the experience to any group of employees (easy pages design, efficient group targeting...), the completeness of the learning management capability, the quality of the customer sucess management.
What do you dislike? Some features are missing or not well designed (ex: monitoring capabilities for managers)
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Reviewer verified by LinkedIn

Industry : Insurance | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Dec 7, 2021

I think Docebo is fantastic. It meets all of our needs and more!

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the ability to track my users on their progress as well as it gives me all the tools to deliver a quality certification program.
What do you dislike? Nothing. It is a great software and meets our needs. If I had anything to complain, it's that more of my team doesn't use it!
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Berit W.

Industry : Computer Software | Company size : 11-50 | Level : Manager | Focus : Support | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Oct 7, 2021

Εxtraordinary customer experience! Very happy with Docebo. They've been supporting us for years.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The main reason I decided to start using an LMS in the first place was the fact that I wanted to create a learning organization within the company. Docebo is great, as it is very easy to learn and use. We started using multiple modalities within a few days. Companies in different industries can leverage Docebo to improve employee performance. It's also great if you want to use it for customer success as well.
What do you dislike? If you want to take full advantage of all its features, it might take you some time as other aspects are more complex. However, having used several LMSs before, it was expected. Rome wasn't built in a day... The support team at Docebo is very supportive, though. So, it's all good for me!
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Reviewer verified by LinkedIn

Industry : Human Resources | Company size : 1,001-5,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jul 4, 2021

Docebo is as clean as it gets for an LMS platform! Great functionality and is easy-to-use.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Apart from being easy to use, I like that there's a lot of customization going on... plus there are plenty of off-the-shelf features that are plug & play.
What do you dislike? No cons for now… Even though our team had no previous technical experience, we had no problem customizing the Docebo UI. All functionality is working properly, and it was pretty easy to understand.
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Reviewer verified by LinkedIn

Industry : Import and Export | Company size : 501-1,000 | Level : Senior | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Jul 4, 2021

Everyone on the team is excited we finally got a new LMS platform that is less complex.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I was the first to throw my hat off when we finally moved away from the old LMS we had. Oh, boy was it slow and complex... Thanks to Docebo, we saved so much time and peace of mind. The whole team is happy about this transition as well. It feels fantastic to have new intuitive software that will help us achieve our goals. I'd give it 10 for the user experience on all levels (admins, learners, external partners, etc.).
What do you dislike? I wish there was a way to mark all attendees that have completed an ILT course with one go. I haven't quite found my way around that. Hence, I have to evaluate each student individually. From what I know, other users had this feature request; I hope they add it to the list soon. Also, it would be a good idea to increase the size limit for video content and SCORM (now it's at 800MB if I'm not mistaken).
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 501-1,000 | Level : Director | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jul 2, 2021

We've been using it for more than 2 years. Excellent Corporate LMS, ideal if you're into IT.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This is my go-to LMS recommendation, for sure! Being a flexible platform gives you the sense that you can achieve almost everything you have in mind. It's been 2 years since the implementation, but there's always something new to learn and try. If you're looking for a customizable tool, it's a fantastic option. Great for international audiences as well since it has multi-language support. I find it very intuitive, and so do our users. Yet to hear a complaint!
What do you dislike? Their roadmap is a bit aggressive. As a result, occasionally, you'll see bugs when new releases are launched. For some administrative tasks, I'd like to be able to navigate with fewer clicks. However, it's not hard at all. I like how responsive their help desk is. With our previous LMS, I had a bad experience. So, I am happy that Docebo is on top of things and ready to assist anytime.
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Reviewer verified by LinkedIn

Industry : Public Relations and Communications | Company size : 1,001-5,000 | Level : Manager | Focus : Information Technology | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 23, 2021

Good for learners, Poor on the administration side

Overall Rating 55%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is relatively easy for users to navigate and very customizable. The Pages and Menus function allows admin to easily create appealing home pages for different departments and functions.
What do you dislike? Back-end is antiquated and overly complex. Custom reporting functions are extremely limited, New Reporting is even worse. Data must be refreshed to get updated information, which impacts admin and is not recommended. File size for videos is limited. Multiple videos can't be uploaded at once. Global search is confusing. Support is poor, chat wait times are far from what they claim and often they are unable to provide answers and create a support ticket with no established timeframe.
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Reviewer verified by LinkedIn

Industry : Medical Devices | Company size : 501-1,000 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 12, 2021

We exceeded our goals with Docebo!! It's a functional and easy-to-use LMS platform.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? This platform is very clean and gives you an up-to-date feel. Both internal and external users loved it right from the start. Seems to be very easy to navigate, even for someone who has never used an LMS.
What do you dislike? If I have to think of an improvement, I'd say that is not being able to include the certificate of completion when sending the automated email saying congrats to the learner. It would be easier for the user to click the email and get it rather than visit the course again to download it. Other than that, we loved everything about Docebo.
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Reviewer verified by LinkedIn

Industry : Real Estate | Company size : 501-1,000 | Level : Manager | Focus : Consulting | Experience using the software : More than 1 year as Administrator

Mar 25, 2021

I've been postponing getting a new LMS for quite some time. Thank God I found Docebo!! Time-saver!!

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Going ahead with a new training environment implementation is tough!" I admit it was a lot easier than I thought it would be. Docebo's training sessions gave us a full overview of the software. I love how intuitive it is and that it has lots of capabilities. I can now leverage the statics for decision-making and manage our organization in different markets around the world!
What do you dislike? They could have worked more on the layout. For the end user, it is fairly easy as a tool, but the homepage layout needs improvement. Even though we made several edits, enrolling in different courses still seems difficult.
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Reviewer verified by LinkedIn

Industry : Warehousing | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator

Mar 7, 2021

You can easily upload content; I loved the automation and the variety of features.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? First of all, it's very simple to deploy. That's why I love cloud-based software :) Plenty of good things to mention... user-friendliness being the best of them. Docebo is easy-to-use and allows you to upload learning content in different ways. The functions regarding automation are outstanding! The whole admin team was super excited about that.
What do you dislike? Current pricing might be something to consider. For example, the 350 active users package might be less competitive. But then again, it depends on the active users you need to have. At least you pay for what you need. I suggest you take a shot at the trial version. That's what we did, and it helped us get a better idea of the platform's quality as well as see the functionality up close.
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Reviewer verified by LinkedIn

Industry : Information Services | Company size : 501-1,000 | Level : Manager | Focus : Product Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jan 31, 2021

Docebo is a widely reputable LMS and one of the best on the market.

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If you've checked out LMS reviews, you'll see that Docebo is one of the best learning platforms for covering business training needs. Our business is in the manufacturing sector. So, we needed an LMS to help provide training to our factory workforce. I like that I can create engaging courses. Docebo enables you to share engaging training, including videos, gaming, and virtual 3D visits. For me, its full SCORM support and being feature-rich makes it a No.1 choice.
What do you dislike? Their customer support has been superb no far; no complaints there. I wish they had a more flexible pricing model... It might be one of the best LMS tools in the market, but there are more afforadble fits for small organizations.
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Reviewer verified by LinkedIn

Industry : Machinery | Company size : 501-1,000 | Level : Director | Focus : Product Management | Experience using the software : More than 1 year as Administrator

Jul 5, 2020

Docebo is a great learning management system that helps us reach our goals

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Their help desk is responsive and their platform is easy to use, fully customizable and user-friendly. It certainly meets and even exceeds our initial expectations.
What do you dislike? Product updates and new releases occasionally come with bugs. I would have also preferred better communication on smaller updates and patches to the system. Otherwise, I am very pleased.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 501-1,000 | Level : Senior | Focus : Media and Communication | Experience using the software : More than 1 year as User

Jul 4, 2020

Docebo is a complete and highly reliable LMS with different useful options to use

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? You can have an high customization of the platform that can reach even the highest clients requirements. We use it as extended enterprise meeting all our clients expectations. The mobile app is working fine and meet the learner expectations to reach their training everywhere, every-time they need.
What do you dislike? The gamification could be improved allowing more options and capabilities to engage learners in their activities.
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Edoardo G. — CIUPI Studio Associato

Industry : Professional Training & Coaching | Company size : 11-50 | Level : Owner | Focus : Consulting | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Jun 12, 2020

Docebo has produced a great product which continues to evolve and grow. Their service is fantastic!

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We love the partnership we have with Docebo. We feel that they value our business and our input/suggestions. The program continues to grow and evolve which has allowed us to grow with it.
What do you dislike? Docebo is evolving quickly and it sometimes feels they are onto the next thing before really perfecting the thing they were just working on.
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Jennifer C. — Learning and Development -Instructional Designer at Cineplex Entertainment

Industry : Entertainment | Company size : 10,000+ | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as User, Administrator, Member of the procurement team

Jun 6, 2020

Beyond my expectations. If you're looking for a teaching assistant, this is one of the best!

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Love it! With Docebo, I can organize anything I want!! Be it training, lectures, or even coaching, it has so many features to get the job done. Docebo's interactive options are very impressive as well. I've used the tool in English, Spanish, and Italian. It has dozens of languages, making it a good fit for LTOs, Universities, and international organizations...
What do you dislike? It might be difficult to get used to how to tackle all the functionalities that are offered. Thankfully their support is amazing. I did reach out several times, and they were very supportive and explained which tools I could work with without getting lost in complex solutions. Also, some may find it a bit pricey.
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Reviewer verified by LinkedIn

Industry : Higher Education | Company size : 501-1,000 | Level : Partner | Focus : Education | Experience using the software : More than 1 year as Administrator

Jun 3, 2020

versatile and customisable platform which makes learn easy for our team members.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The coach and share function and also detailed functionality for the reports. This is quite a versatile platform.
What do you dislike? The bread crumbs you have to go through when a new user does not get an auto-assigned course. Is quite time-consuming.
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

May 28, 2020

Docebo is an amazing product that helps my reach my day-to-day goals

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? If you need an LMS that will assist your employees to reach their learning objectives fast and efficiently, you should go for Docebo.
What do you dislike? We have come across several bugs especially in earlier releases, but nothing sort of a deal breaker if you get what I m saying.
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Reviewer verified by LinkedIn

Industry : Consumer Services | Company size : 5,001-10,000 | Level : Manager | Focus : Business Development | Experience using the software : 6-12 months as Member of the procurement team

May 27, 2020

Docebo is the True Learning Management System Experience

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We have mainly been using it for social learning and when it comes to AI, Docebo certainly delivers the goodies.
What do you dislike? We have clients' of theirs for several years and have witnessed their ups and downs. Luckily enough, we have not been displeased with any aspect of their services.
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Reviewer verified by LinkedIn

Industry : Capital Markets | Company size : 1,001-5,000 | Level : Director | Focus : Quality Assurance | Experience using the software : More than 1 year as User

May 11, 2020

Docebo is a comprehensive LMS with meaningful integrations, is user-friendly, and ever improving.

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? There are several great features Docebo offers - the customization tool is a great way to make your LMS fit your business need. In addition, the automation and integration features have saved us days of work.
What do you dislike? There are some product features that don't always work as one would anticipate. These are usually new features and often updated based on feedback received.
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Reviewer verified by LinkedIn

Industry : Financial Services | Company size : 501-1,000 | Level : Director | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Apr 6, 2020

I love the technology, however, the implementation was more time-consuming than expected.

Overall Rating 94%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We chose Docebo for its customization capabilities and because it was one of the most feature-rich platforms. And believe me; we had been searching for a long time. We did test 5 different LMS tools in total to decide. The whole Docebo team has been extremely helpful every step of the way. Great functionality and lots of features to play around with.
What do you dislike? I would like to have known from the start how lengthy the implementation would be. All support members at Docebo were friendly and helpful, but it took longer than expected to launch the whole project.
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 1,001-5,000 | Level : CXO | Focus : Information Technology | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

Mar 16, 2020

Innovative platforms that aligns to our corporate L&D Start.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ability to Customize the user experience. Gamification and Leaderboards Integration of AI Approach to social learning
What do you dislike? would like to see un enrollment from Learning Plans. The system does allow multiple languages but would like to see another approach to this function
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Reviewer verified by LinkedIn

Industry : Entertainment | Company size : 10,000+ | Level : Manager | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Nov 25, 2019

Cutting-edge learning technology with a forward-thinking team.

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo's learning platform is fast-growing and learner-centric. Having such a tool was extremely important to us. Its UI is one of the best I've seen. I was taken away by how clean it looks! Our learners were impressed as well and could easily adapt even with no previous LMS experience. Being able to combine traditional eLearning content with other channels made learning more interesting. I'm really excited to start working on adding gamification to our training to step it up a notch.
What do you dislike? Their team is very talented, and they offer a-class support. Looking forward to the new things in their pipeline. Instead of pushing out new functionality, they could also focus on firming up some of the current features that maybe be a bit buggy.
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Reviewer verified by LinkedIn

Industry : Consumer Services | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : 6-12 months as Administrator

Oct 21, 2019

very userfriendly, most reliable and fun to work with

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? ease of use, gamification, reward shop, reportings. Excellently customizable. Easy to setup within the own brand (white-labelling). You can upload courses in SCORM or even as a Powerpoint.
What do you dislike? The question pool should be easier to edit. Once you put a question into the pool it is hard to delete it.
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : CXO | Focus : Administrative | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 16, 2019

Highly capable, powerful; a little room for improvement

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I am impressed by the ease of use from the learner perspective. It is visually pleasing, and customizable in so many ways. The support is unmatched, and most everything we've needed resolved has been taken care of within a matter of hours.
What do you dislike? The lack of control over the default settings (course shells, reuse of materials, etc.); the integrations that are actually very light integrations, rather than deep integrations that require much less manual work.
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Lisa C.

Industry : Information Technology and Services | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Oct 16, 2019

Powerful & Very Capable System that requires quite a bit of setup and customization to get it going.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like how customizable Docebo is. We are able to change the verbage used throughout the LMS, determine when we do/dont want notifications sent out as well as the lanuage used in them, customize homepages for each department, etc. It is also very powerful and has a bright future with it's focus on analytics and AI. They are transparent with their roadmap and take customer ideas into consideration.
What do you dislike? - Reporting: not customizable enough; unable to export user/manager list has caused some issues. - Survey functionality: Better internal survey functionality (want to require answers to questions, more answer choices, use same survey for many courses & able to tell which course it was filled out for) - Commenting/rating courses: we want to listen to our learners, but this is difficult b/c we can't see the # of ratings per course and we aren't notified when someone leaves a comment. -
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 201-500 | Level : Entry | Focus : Program and Project Management | Experience using the software : 6-12 months as User, Administrator

Oct 16, 2019

Great fit for our needs. The affordable pricing made it a no-brainer.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to customize and ease of use. We are able to create pages that are visibly appealing to our clients and they are off and going with little instruction.
What do you dislike? Security delimiting and learning plan creation. We'd like to give our clients the ability to upload content, but the security will not let us delimit to just that functionality. We'd also like for them to be able to create their own learning plans.
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Reviewer verified by LinkedIn

Industry : Computer Software | Company size : 1,001-5,000 | Level : Director | Focus : Education | Experience using the software : More than 1 year as Member of the deployment/customization team

Oct 16, 2019

It is an intuitive learning platform. The tutorials and content knowledge base have been helpful.

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The ability to brand the platform and create multiple portals for our different users. The interface is clean.
What do you dislike? Not being able to push from sandbox to production. Not being able to run reports from the content repository.
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Nikki I.

Industry : Financial Services | Company size : 501-1,000 | Level : Manager | Focus : Human Resources | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team

Jul 9, 2019

A dynamic LMS, easy to use, with a good UX and friendly support

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The chat to have technical support (not a bot, real humans!). The mobile app and the possibility to create customized pages in the platform. This last function allows to create custom dashboard for different group of users.
What do you dislike? Some bugs in new releases that caused issues both for administrators and users. I expect more testing before the realese of a new version.
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Irene Maria M.

Industry : Retail | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Jul 4, 2019

Very practical and reliable platform, it covers all our needs 100%,

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to configure, wide options for customizing, excellent customer service, the technical support is so kind and fast.
What do you dislike? The report features can be improved, we have raised a request to get more reporting options and waiting for feedback
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Reviewer verified by LinkedIn

Industry : Information Technology and Services | Company size : 51-200 | Level : Senior | Focus : Education | Experience using the software : More than 1 year as Administrator

Jul 4, 2019

Very useful tool for our sales team. Good usability

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like Docebo layout and its flexibility. I can create a course exactly the way I want and I can customize homepage and static pages.
What do you dislike? Sometimes finding useful options can become a little tricky because they're hidden, so this requires some extra effort.
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 501-1,000 | Level : Senior | Focus : Marketing | Experience using the software : 6-12 months as Administrator

May 28, 2019

Easy, focused on corporate education and a better partner you cannot find!

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is by far the best LMS we have used. With it, we can easily manage a large number of users, track their progress, and create reports from their activity. The user interface is simple yet is feature packed on both the admin and learner side.
What do you dislike? Because the trial period is so short with evaluating this system, I recommend that the testers have time set aside to maximize this opportunity.
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Reviewer verified by LinkedIn

Industry : Business Supplies and Equipment | Company size : 1,001-5,000 | Level : Partner | Focus : Purchasing | Experience using the software : More than 1 year as User

Apr 24, 2019

Great experience so far, simple, intuitive and scalable

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Docebo is an awesome tool that enables you to create a new comprehensive course just in a few clicks. This ease of the program's operation makes Docebo a suitable solution for non-techno-savvy users.
What do you dislike? There is basically nothing to complain about, which is already quite a rarity when it comes to different tools. Some of our employees had problems with logging in, but that occurred that rarely that it's hard to consider it an issue.
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 1,001-5,000 | Level : Director | Focus : Program and Project Management | Experience using the software : 6-12 months as Member of the deployment/customization team

Feb 14, 2019

They have improved their product quite lot in the past 12 months

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? It's highly customizable. The multiple-language support is great for our international audience, as well as the ability to alter terms across the platform with the click of a button (ex. change Learning Plans to Learning Paths everywhere it appears).
What do you dislike? Improvements and platform updates come with a lot of bugs as it makes sense but their team is very responsive
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Reviewer verified by LinkedIn

Industry : Banking | Company size : 201-500 | Level : Manager | Focus : Purchasing | Experience using the software : 6-12 months as User

Jan 29, 2019

An LMS platform that meets our needs now and tomorrow

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I did a lot of research into the features of various LMS platforms and an even deeper dive into the organizations developing them before changing LMS Platforms. Docebo was on my short list from the beginning just based on reviews and the list of features they offered, however, the more I researched the company I found they continue to innovate beyond the boundaries of most LMS platforms. The system far exceeded my expectations. The implementation team is a true partner in our success.
What do you dislike? The way you administer the system is different than our previous system, however, it has been a quick process to learn how to perform the tasks I need to complete. So far the system is exceeding my expectations.
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Phillip W. — Senior Account Executive at Origami Risk LLC

Industry : Computer Software | Company size : 201-500 | Level : Senior | Focus : Education | Experience using the software : Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 7, 2018

Not your average eLearning platform. Good learning tools and approaches.

Overall Rating 98%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great LMS platform for my company's online learning. Seems to have potential, but we haven't used it much yet. I like how information is transmitted through the system. Certainly more attractive than a PPT presentation...
What do you dislike? Please add more integrations. The main reason we didn't use it that much is that we didn't integrate it with our other applications.
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Reviewer verified by LinkedIn

Industry : Wine and Spirits | Company size : 501-1,000 | Level : Senior | Focus : Finance | Experience using the software : More than 1 year as Administrator

Apr 30, 2018

A modern Learning Platform enabler that is heading in the right future direction

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Reviewer verified by LinkedIn

Industry : Telecommunications | Company size : 10,000+ | Level : Director | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Dec 18, 2017

Best for simplicity and ease of use

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? A true Moodle with just the right amount of extras. Constant improvement with development in the right areas
What do you dislike? frequent updates to the system sometimes incur unforeseen changes that are sometimes frustrating. Docebo's constant improvement means I can't always find my favorite features, but opening a support ticket (which I can do from within the software) to the helpdesk gets me in the right direction quickly.
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Nicholas S. — Department Manager, Technical Training at IPC Systems, Inc.

Industry : Telecommunications | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator

Dec 7, 2017

Very engaging learner experience. Strong platform authoring and integration.

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Brandable custom subsites
What do you dislike? -
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Harold A. (Hal) H. — eLearning Manager, Landmark Software at Halliburton

Industry : Computer Software | Company size : 1,001-5,000 | Level : Manager | Focus : Education | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Dec 6, 2017

Great LMS, great functionalities! Unfortunately several bugs and issues during our deployment phase.

Overall Rating 90%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Ease of use, functionalities, integrations with other 3rd party apps, UI, versatile reporting options.
What do you dislike? we had several bugs and issues during our deployment phase. Docebo launced a new theme during our deployment, the 7.0 theme which had several issues, this tainted our experience obviously.
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Jesse R. — Manager Sales Academy

Industry : Newspapers | Company size : 1,001-5,000 | Level : Manager | Focus : Human Resources | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Dec 5, 2017

Easy to use, feature rich, LMS with fantastic customer service and support

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
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Susan W. — Senior Instructional Designer at The Hanover Insurance Group

Industry : Hospital & Health Care | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Aug 16, 2017

Great Learning Management System that really pushes training boundaries

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? We have been using Docebo's platform for external training and the feedback we have received is so far astonishing.
What do you dislike? I would opt for pricing, but knowing this is one of the most well-known systems out there with countless features, then this would only make sense.
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Reviewer verified by LinkedIn

Industry : Staffing and Recruiting | Company size : 10,000+ | Level : Senior | Focus : Consulting | Experience using the software : More than 1 year as User

Aug 8, 2017

Extremely powerful and highly customizable platform

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great functionality and ease of use. Love the certificate creation process. Excellent customer service and it's obvious that their team is dedicated to the product and the company.
What do you dislike? Some aspects could be improved, eg. machine learning and surveys. Other than that it's a great tool and they keep optimizing it
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Reviewer verified by LinkedIn

Industry : Legal Services | Company size : 5,001-10,000 | Level : Senior | Focus : Media and Communication | Experience using the software : More than 1 year as User