Litmos Reviews 2026: Pros & Cons, Ratings & more
Is Litmos the right solution for you? Read verified Litmos reviews from people in industries like yours to make a confident choice.
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Ease of Use & Navigation
Reviewers overwhelmingly praise the platform's accessibility for all user tiers. They noted it is "very user-friendly for both administrators and end users" and highlighted its "clean, intuitive interface [that] simplifies navigation and course management."
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Customer Support & Service
The Litmos team receives high marks for being "responsive, knowledgeable, and always professional." Users specifically called out the "managed admin services team" for being flexible and taking the time to educate in-house teams.
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Implementation & Onboarding
Transitioning to the software is described as efficient and pain-free. One administrator noted that "from setup to implementation everything ran smoothly," including migrating "tons of learner data from our previous LMS."
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Feature Set & Functionality
Reviewers valued the platform's robust feature set, highlighting "integrations with other systems via APIs enabling us to automate a large number of our processes," flexible assessment tools, and automated reminders.
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User Experience & Engagement
The built-in engagement tools are highly effective at driving completion rates. Administrators reported that the platform's "gamification elements have significantly increased learner engagement and accountability" across their teams.
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Reporting & Analytics Issues
Data extraction and analysis present major hurdles. Multiple users noted that the reporting functionality challenges their organization, with one explaining, "We typically export Litmos data and use another platform with stronger reporting capabilities."
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Customization Limitations
Making large-scale adjustments to permissions or content can feel rigid. Reviewers complained that "custom permissions are inflexible," advanced customization requires complex support, and updating certificate templates at scale requires tedious manual edits to each individual course.
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Complexity & Learning Curve
While basic usage is simple, deeper administration requires advanced knowledge. One user stated it "felt like you need to know coding to be able to fully use the software to its full potential," while another noted that admin tasks become "cumbersome at scale" for large teams.
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Performance or Reliability Issues
Technical glitches occasionally disrupt the experience. Reviewers cited experiencing "frequent lag and login issues," a lack of precision in interactive screen click tests, and formatting bugs where "certain design features don't render pictures well."
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Cost & Add-ons
Long-term budget scalability is an issue for expanding organizations. Reviewers noted that "pricing escalates quickly, especially with the course library," and that advanced customization features often "incur extra costs."
Easy for learners and doesn't create extra work for admins
Overall Rating
87%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The learner experience is probably my favorite part of Litmos. We have employees who aren't particularly tech savvy and they rarely need help finding their assigned training. From the admin side, assigning courses and tracking completions is also fairly straightforward.
What do you dislike?
Reporting could be more flexible. We can get most of the information we need, but sometimes I still end up exporting data and working with it outside the LMS.
Automation is probably the biggest time saver for us
Overall Rating
90%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I appreciate how much of the repetitive admin work can be automated. Enrollments, reminders and recurring compliance assignments used to take up a surprising amount of our time. Now most of that happens without us having to think about it.
What do you dislike?
It takes a little while to understand all of the automation options and make sure you've configured them correctly. Once they're working though, they're very useful.
The AI authoring tools are actually extremely useful
Overall Rating
89%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I've been using the AI features to help build internal training and they've sped up the first draft considerably. I can start with an objective, generate a structure and then edit the content rather than starting with a completely blank page.
What do you dislike?
The generated material definitely still needs a human review. It's a good starting point rather than something I would publish immediately.
Good LMS for a geographically dispersed workforce.
Overall Rating
87%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We have employees in several countries and Litmos gives us one place to manage training without making the experience complicated for learners. Being able to access courses from different devices is particularly helpful for people who aren't sitting at a desk all day.
What do you dislike?
Managing a large and growing course library requires some discipline. Better tools for bulk updates would make life easier for our administrators.
Our onboarding is much easier to manage nowdays...
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Our onboarding used to involve a lot of emails and people manually checking whether new hires had completed everything. We now have the majority of it running through Litmos. Employees know what they need to complete and managers have much better visibility.
What do you dislike?
The initial setup took us some time because we had a lot of existing material to organize and migrate. Once everything was in place, ongoing administration became much easier.
Litmos is very useful for managing compliance training
Overall Rating
84%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We use Litmos heavily for annual compliance and certification training. Automatic assignments and reminders have taken a lot of manual follow-up away from our HR team. It's also much easier to see who is overdue compared with the spreadsheets we used before.
What do you dislike?
Some administrative tasks could be completed in fewer steps, especially when making changes across a large number of courses.
Learning paths have helped us structure development better
Overall Rating
87%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We use learning paths to group courses by role instead of giving employees a huge catalog and expecting them to decide what to take. It gives people a much clearer progression and has also made onboarding into new roles easier.
What do you dislike?
I'd like more flexibility when analyzing performance across an entire learning path. Course-level information is useful, but sometimes we want a higher-level picture.
Litmos provides very good integration options <---
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The ability to connect Litmos with other systems was a major factor in our decision. We don't want the LMS operating as an island. User information and training data can fit into the systems our HR and business teams are already using.
What do you dislike?
Some integrations are much easier to configure than others. For the more complicated ones we needed assistance from IT during implementation.
A mature LMS that covers most of our requirements.
Overall Rating
85%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We've used Litmos for several different training programs and it handles the fundamentals very well: onboarding, compliance, professional development and tracking certifications. It's also scalable enough that we haven't had to rethink the platform as our learner numbers increased.
What do you dislike?
My biggest request would be improvements to reporting and bulk administration. Neither is a deal breaker, but both would save experienced admins quite a bit of time.
Useful for customer training as well as employees.
Overall Rating
83%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We originally implemented Litmos for internal training but have since started using it with customers too. Having both programs managed from the same platform is much easier than maintaining separate learning systems.
What do you dislike?
Once you start serving several different audiences, administration naturally becomes more complex. I'd like even more control over how we manage and separate those experiences.
Litmos is a solid LMS without an overwhelming interface
Overall Rating
86%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos has plenty of functionality but doesn't feel overly complicated to the average learner. People log in, see their courses and get on with their training. That's more important to us than having hundreds of features nobody understands.
What do you dislike?
The administrator experience isn't always as intuitive as the learner side. A few settings are hidden deeper in the platform than I would expect.
Straightforward course creation for everyday training
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Not every internal course needs to be a huge instructional design project. With Litmos we can put together relatively simple training quickly using videos, documents, assessments and existing materials. That has been useful when policies or processes change and training needs to go out quickly.
What do you dislike?
For highly customized or interactive courses we still use external authoring tools. The built-in tools are more useful to us for fast, straightforward content.
Litmos manages to make mandatory training less painful
Overall Rating
88%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Nobody gets excited about mandatory training, but Litmos at least makes the process simple. Employees can clearly see what is outstanding, complete courses from different devices and get back to work without having to figure out a complicated LMS.
What do you dislike?
Notifications can become a bit much if you aren't careful with the settings. We had to adjust ours after launch so learners weren't receiving more reminders than necessary.
Works well with the training content we already have
Overall Rating
82%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We already had a large amount of SCORM content before moving to Litmos, so being able to bring that across was important. We can now manage our existing courses alongside newer content created directly in the platform.
What do you dislike?
Troubleshooting imported content can occasionally be frustrating because it isn't always immediately clear whether an issue comes from the LMS or the original package.
21 century learning management system and content creation system
Overall Rating
93%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Customer Service, customization, library of trainings and resources, ongoing support, timely responses.
What do you dislike?
Sometimes it felt like you need to know coding to be able to fully use the software to its full potential.
Litmos is a reliable LMS that serves the needs of our dynamic organization.
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The support provided by the Litmos managed admin services team. They are flexible, execute work well, and do not hesitate to help educate our in-house team so we have the necessary tools and knowledge to make decisions going forward.
What do you dislike?
The reporting functionality has presented challenges for our organization. We typically export Litmos data and use another platform with stronger reporting capabilities. I understand reporting updates are coming to Litmos and am eager to see the enhancements.
Litmos is an intuitive, innovative LMS platform that has transformed our training delivery!
Overall Rating
89%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos has not only met our needs, but exceeded our expectations of how we have been able to revamp our training and development strategy based on the platform's functionality. It has been transformational for our organization and allowed us to step into a new era of training and development in the 21st century!
What do you dislike?
Litmos has been transparent about updating this feature, but I look forward to when the reporting capabilities are revamped. This functionality is adequate and provides relevant insights; however, that is the main area of the platform that I'd love to see improved!
Simple to navigate and set up yet has all the necessary features expected in an LMS.
Overall Rating
99%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Ease of use for learners, and the integrations with other systems via APIs enabling us to automate a large number of our processes.
What do you dislike?
Certain features like permissions for managers+ and calendars for instructor-led trainings need some improvements.
Very user friendly for both administrators and end users.
Overall Rating
91%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I love the simple dashboard experience as both an individual user and as an administrator. I also appreciate seeing firsthand that Litmos makes continuous improvements that don't require retraining. Example: improved bulk course completion experience. The new display is very appealing!
What do you dislike?
Maintaining/updating compliance courses using the great functions Litmos provides, especially when the compliance course is included in a learning path. Looking forward to getting help on this topic.
Feature-rich LMS with performance issues, steep costs, and a growing learning curve for admins
Overall Rating
66%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
SAP Litmos covers the essentials: course creation, mobile access, assessments, and strong integration options. Reporting tools are solid, and the platform supports scalable deployment. It's functional across devices and offers useful automation for large teams.
What do you dislike?
The platform has become harder to navigate after recent updates. Custom permissions are inflexible and time-consuming to configure. Frequent lag and login issues hurt the user experience. Access to original SCORM files is blocked, which limits content control. Pricing escalates quickly, especially with the course library, which is raising serious concerns about long-term cost-efficiency.
A Reliable and Professional LMS with Strong Functionality but Some Limitations
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We’ve been using Litmos for over seven years, and it has consistently served us well as a professional LMS.
What do you dislike?
While Litmos is a strong platform, there are some areas where it could improve. Access to raw data is limited, making it impossible to download SCORM files from specific modules.
Extremely Adaptable, Easy-to-Use, and AI-Friendly Learning Platform
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos has been extremely easy to use, especially as we’ve started incorporating more AI into our training materials. Uploading and embedding videos is seamless, and the results look professional without requiring extra effort. The platform’s adaptability makes content creation and integration very smooth.
What do you dislike?
The main area for improvement would be the scoring accuracy in interactive screen click tests, which could be more precise.
Exceeding Expectations: A Strong Partnership with Litmos in Healthcare Learning and Development
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Our experience with Litmos as a healthcare organization has been outstanding. The platform is robust yet user-friendly, making training processes smooth and efficient. The clean, intuitive interface simplifies navigation and course management for both instructional designers and managers.
What do you dislike?
The main drawback is the lack of a comprehensive library of medically specific, CEU-accredited courses, which are vital for our licensed clinicians.
User-friendly LMS that supports quick adoption and insightful performance tracking across teams
Overall Rating
76%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is an intuitive and accessible learning management system for both administrators and end users. The platform makes it easy to build and upload training content, and its assessment tools offer a variety of question formats that allow for more effective knowledge checks. One of the most valuable features is the ability to generate performance reports that compare course completion with assessment outcomes, helping us better understand learner progress and training effectiveness.
What do you dislike?
There has been a recent platform update that significantly changed the user interface and experience. At this stage, the new layout feels less intuitive compared to the previous version
Litmos is an Excellent, User-Friendly LMS with Strong Features, and Continuous Enhancements
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is an incredibly user-friendly platform packed with features and continuously evolving to deliver even more value. I especially love the Content Author tool and am impressed by the regular enhancements.
What do you dislike?
The only issue I’ve experienced is with the Content Author feature, where images don’t always display as clearly as I would like. Occasionally, certain design features don’t render pictures well.
Litmos is a user-friendly learning platform that has gained wider acceptance across our workforce
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
From an HR and L&D perspective, it has supported the centralization of learning and helped improve engagement and retention through accessible features. The Creator Community has been particularly helpful for peer insights and troubleshooting, and the ability to build custom reports has added value in tracking learner progress and meeting compliance requirements.
What do you dislike?
The absence of a bulk upload function for external learning significantly increases manual workload, especially when recording company-wide training events or conference participation. The admin dashboard interface is outdated and lacks the intuitiveness seen in more modern platforms.
Basic LMS with easy progress tracking but lacks engagement and modern user experience
Overall Rating
87%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos makes it straightforward to monitor learner progress and completion status, which helped with managing my professional development and internal product training.
What do you dislike?
The user experience feels outdated and somewhat uninspiring. The platform lacks interactive elements to keep learner engaged
Comprehensive LMS with strong foundational features, but room for improvement in usability
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is a professional-grade LMS that offers a broad range of industry-standard features to support enterprise-level learning initiatives. Course creation is efficient, and the ability to incorporate varied content types, such as videos and SCORM files—enhances the learning experience.
What do you dislike?
There are notable limitations around data access and customization. For example, we are unable to extract original SCORM files from modules, and managing custom fields can be cumbersome. The system does not currently allow tracking of certification exam attempts during renewals, which impacts reporting accuracy.
Litmos is an extremely user-friendly LMS built with the end user in mind
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is highly user-friendly from an administrative standpoint. Managing users, tracking progress, and assigning training is simple and efficient. The built-in gamification features stand out and have greatly improved learner engagement across our team. Implementation was straightforward, and the system integrates well into our weekly training schedules.
What do you dislike?
We experienced a lack of continuity in customer support due to frequent changes in account representatives, which can cause delays in resolving more complex issues.
A robust and user-centric LMS that supports scalable training and enhances learner engagement
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos offers a highly intuitive administrative interface that streamlines learning program management across our organization. The platform's reporting functionality, automated reminders, and gamification elements have significantly increased learner engagement and accountability. Implementation was straightforward, and it has been seamlessly integrated into our ongoing employee development strategy. Their support team is responsive, knowledgeable, and always professional.
What do you dislike?
More advanced customization features tend to be complex and typically require additional support, which often incurs extra costs. Additionally, we’ve experienced some inconsistency in account management due to changes in assigned representatives, which can delay the resolution of time-sensitive support issues.
Excellent learning system, with great UI and backed up by world class support
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Switching to a new LMS is never an easy task, but Litmos fully delivered on what they had promised. From setup to implementation everything ran smoothly and within the timeframes that were discussed. They also helped us with migration as we had tons of learner data from our previous LMS. Creating content is easy and learner feedback is great.
What do you dislike?
I m pleased to say that I m happy in all aspects from setup all the way to uploading my newly built course earlier this morning.
Strong LMS with quick wins, but limited scalability and admin challenges hinder long-term value
Overall Rating
67%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is straightforward and easy to use, which made initial setup and rollout quick and effective. The intuitive interface allows new users to get up to speed with minimal training, and discovering new features along the way has added incremental value. Our account representative has provided excellent support, which has been a bright spot in our experience.
What do you dislike?
Admin functions become cumbersome at scale, particularly with user roles and permissions. Over time, the simplicity that was once a benefit now feels like a constraint. For larger teams and evolving requirements, the system doesn't offer the depth or agility we need. These issues are beginning to outweigh the ease-of-use we appreciated early on.
User-friendly LMS, but lacks efficiency for large-scale training updates in regulated industries
Overall Rating
85%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos offers a clean and intuitive interface for both learners and administrators, which is especially valuable in a fast-paced environment like us. Customization options allow us to maintain a professional, branded experience without complicating navigation. The platform supports multiple integrations, and the ability to activate only necessary features gives us flexibility in how we manage training across operational teams.
What do you dislike?
Administrative tasks at scale can be tedious. For instance, updating certificate templates across multiple courses requires manual edits to each course, which is inefficient for organizations like ours where training must be frequently revised to meet regulatory standards.
Clean admin and learner interface with strong customization options
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Both admins and users like the interface as it’s clean, intuitive, and allows easy branding. Features can be switched on or off based on needs, making the system adaptable for different training goals.
What do you dislike?
Nothing significant to report. The platform performs as expected and fully delivers. Kudos to their support teams too!
Litmos LMS truly delivers. Can't think of a better system for our industry
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
When I first joined my company I was asked to research LMSs and come up with a proposal. Litmos was the LMS that stood out for me and 5 years later, I m so happy to see that this solution was not only adapted by our internal learners, but also by our clients.
What do you dislike?
There might be some occasional glitches, but nothing that would heavily impact admin or learner experience. It truly delivers
Good for quick deployment with training content and fast setup
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos was very capable when I worked on product training. Progress tracking is easy, the setup is fast, and deployment takes very little effort, which is excellent for teams needing quick results.
What do you dislike?
I do not really have any drawbacks to mention here. Overall, it provides a smooth learner experience.
Solid integrations and helpful features for industry training needs
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos integrates seamlessly with tools like Salesforce, Zoom, and Teams, which makes it a powerful platform. The compliance features and ready-made content library are excellent for employee development.
What do you dislike?
No major concerns to highlight here. It has been a dependable learning management system overall, unlike our previous one (CSOD).
Litmos makes managing large groups of learners straightforward
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The platform handles large learner groups very well. Assignments, progress tracking, and reporting all scale without issue. Notifications keep learners on schedule, and the automation saves countless hours for administrators.
What do you dislike?
There is nothing worth mentioning as a drawback or something that I like the least. The system works as intended.
Litmos is very easy to learn for both admins and learners alike
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I appreciate how intuitive Litmos is, whether in administrator or learner view, getting started was smooth. Uploading courses, creating assessments, and generating reports all work seamlessly and fast, helping me keep track of progress without hassle.
What do you dislike?
Honestly, there is not much to point out here. The system works reliably and delivers what is promised.
Tool focused to educate corporate users, managers and admins
Overall Rating
68%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The most important part is that the user interface and management interface are easy to navigate and understanding this is important. The platform is very flexible and can be tailored for a variety of needs. You can buy their content or create your own and add it to the platform. I don't see us leaving SAP Litmos any time soon.
What do you dislike?
49 english SAP Litmos Ideas is good, meets feature requirements, functional, I recommend adding video speed, adding cancel action to delete users, learning path in learning path, questions in exams with more options like other vendors and numbering quiz (which. is very easy).
As a delivery method of training it's fine but it lacks the intuitive bells and whistles
Overall Rating
61%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The choices of what types of modules to create is very user friendly. The achievements tab provided an ease of use to see past training and download certificates.
What do you dislike?
Ugh! I had to learn html code to install a banner. Also, every time there was an update it would change the administrator settings. The reports section is seriously not user friendly. I had to manually send emails to remind managers of employees who needed to take courses. While there was a course discussion link, it was inconvenient placed. A separate discussion module to promote social learning is preferable.
Love the adaptive learning suite and effortless learner and admin experience
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
What a great experience, from procurement to implementation. Helpful customer service, uncomplicated implementation, effortless user experience.
What do you dislike?
I can't think of anything I didn't like about the Litmos platform. It had everything we needed at a super competitive price point for a NFP
Stable platform for compliance training and learning assignments
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Assigning and managing compliance sessions has been reliable with Litmos. Employees get reminders, complete modules on time, and we track compliance neatly. The automation helps reduce administrative work significantly.
What do you dislike?
No major issues to report so far and that has been the case for some years now. The platform has been consistent in delivering training.
A simple but very effective Learning Management System
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
SAP Litmos is a simple to use platform with lots of uncomplicated features. I would like to point out the ease of creating courses as well as extracting custom reports.
What do you dislike?
We have addressed a couple of features to make our lives easier, but they have not yet been implemented. No big deal here.
Litmos
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Aug 16, 2021
Thank you for your review, we're so glad that you're happy! Please let us know if we can help you further at [email protected].
Lots of flexibility in creating student deliverables. Reporting needs improvement but still workable
Overall Rating
85%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
They offer the ability to implement state-of-the-art e-learning modules in a wide variety of formats. We also opted for their paid support services—it’s been a fantastic investment, and I highly recommend it.
What do you dislike?
True custom reporting is a challenge. There are some data points that are not available in the reporting engine but can only be exported from the Dashboard activity section. Also, the data that is only accessible from the dashboard is purged every four months.
Litmos
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Aug 16, 2021
We’re glad you’re enjoying the ability to implement e-learning modules in many different forms! We apologize for the issues with reporting and would love to speak to you further. Please contact [email protected] and reference your eLearning Review.
A world class Learning Management System for all your training purposes
Overall Rating
78%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Moving from one platform to another can be quite a frustrating exercises, especially when it comes to an LMS. Litmos provide a world-class platform and excellent customer support.
What do you dislike?
There were a couple of times we had issues with the reporting functionality as we wanted to produce custom individual reports for our learners, which we could not do by ourselves.
A good learning system with excellent support team
Overall Rating
97%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Their customer support team is great. The user interface is good, course creation is quite easy as well as intuitive.
What do you dislike?
Sometimes the app can be quite buggy meaning that you need to close it and restart it. Generally speaking the app itself needs some extra work to be done.
We launched our online academy within weeks thanks to Litmos
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is one of the easiest Learning platforms to implement. We started with a couple of courses and within a year we have moved to 120+ modules.
What do you dislike?
The support team is very responsive, but there are bugs in the platform. Reports could also be improved
SAP Litmos is a great LMS for Integrated Learning.
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We've been using Litmos for a little over a year, coming from another LMS system that did not meet our needs. Litmos is extremely easy to learn, we were building courses quickly once we got in.
What do you dislike?
I am really struggling to find something, but there it goes. If you need to move people between teams, there is no way to do so.
Litmos is a great Learning platform, Litmos Heroes rocks too
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
We have been using Litmos for almost 5 years now and completely happy with our selection that is used to external training.
What do you dislike?
Not much to mention here, if pushed I would only point out that it is quite pricey for smaller organizations.
Great UI and UX. Easy to use, customisable and simple and useful functionality.
Overall Rating
89%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The integration with the other software I used, the UI is very intuitive and it makes it very easy to use if you don't have complex rules to apply to your digital learning. Integration with Salesforce which for most companies is a big plus.
What do you dislike?
Sometimes I find it a bit too simple in functionality and customisation, but overall it did serve the goal of my project.
It grows just like we grow as a team - Litmos Review
Overall Rating
100%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Ease of uploading documents, clean dashboard, mass management and personalized feedback options. Bonus points for leaderboards.
What do you dislike?
Integration with Salesforce was met with issues, but their support team managed to help us get the best out of it.
Well designed, easy to use, good support
Overall Rating
91%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Very intuitive, we use it with our clients who are very computer unsophisticated, they have very few problems. Most problems can be solved in a single support call
What do you dislike?
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9/10...Excellent. Learner path is under appreciated and under marketed
Overall Rating
96%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The Learner Path actually captures the IP of company/departmental processes. In the highly competitive nature of Sales, to not appreciate or build to that agenda would be a shame. My Jennifer Cox, Account Manager is a 9/10. Always personable, intelligent, thorough. She is prompt and is able to meet our needs. We're needy. Lastly, I trust her capabilities, and feel comfortable having her address Litmos questions for my Sr. Level peers. And, that is an uncommon thing
What do you dislike?
Liked it all. A "nice-to-have" would be a better (higher level) integration of Voice over and avatar (3rd party).
Overall good choice despite some minor technical issues and features that aren't as advertised.
Overall Rating
80%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Great interface and design. Fairly simple to get started as both an admin and a user. Easy to create courses and content. Full customization for appearance and branding. New features added regularly. Despite it's flaws, gets the job done and well.
What do you dislike?
Customer support changed format and is less helpful. Quiz types are fairly limited to just multiple choice options. Reporting is good, but a bit short of what we thought it could do. Badge display is small so you can't see any details in the image. Was told badges and achievements would upload into social networks, but it just carries over a link to their website and no image information.
Easy to use, useful features, good UI, good support. Litmos has thought of everything you need.
Overall Rating
83%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
I like the navigation, and with recent updates it's quite easy to find my way around. I like the continuous improvement, more features are coming out soon. I like the regular weekly trainings and the Litmos University too.
What do you dislike?
using the topics, subtopics could be made easier than it is. not able to edit categories, you can only deleted or create.
Easy to use tool that keeps improving and developing whilst involving us customers.
Overall Rating
86%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
Litmos is small in customer intimacy as in they are very approachable and involved. On the other hand they are big in their vision; they keep adding features and opportunities. In that way they are really encouraging their customers to get the most out of online learning.
What do you dislike?
Because there is so much going on and so many new releases, I cannot always keep up and feel like I am running behind. However, I guess that's my perspective and almost to be considered a luxury.
Very user friendly and a complete e-learning tool.
Overall Rating
90%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
What do you like best?
The tool is very intuitive and easy to use. The design has been refurbished recently and it is now even nicer and well organised. A lot of new features have been released recently which add that extra touch to the tool. The course settings options and reports are very complete!
What do you dislike?
Maybe rethink how the whole language management is set up. Give the ability to the users to see courses in their preferred language. Also, adding "translations" to the courses would be good so that you could immediately see which courses are missing translations (particularly useful for administrators), instead of adding the same course in a different language as a complete separate course.