Litmos LMS Reviews

Read Litmos LMS reviews and discover how other eLearning Industry community members have experienced the software.

Performance Overview
Overall Rating 79%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Well designed, easy to use, good support

Overall Rating 91%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Very intuitive, we use it with our clients who are very computer unsophisticated, they have very few problems. Most problems can be solved in a single support call
What do you dislike? -

Reviewer verified by LinkedIn

Industry: Hospital & Health Care | Company size: 11-50 | Level: CXO | Focus: Consulting | Experience using the software: More than 1 year as Administrator

9/10...Excellent. Learner path is under appreciated and under marketed

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The Learner Path actually captures the IP of company/departmental processes. In the highly competitive nature of Sales, to not appreciate or build to that agenda would be a shame. My Jennifer Cox, Account Manager is a 9/10. Always personable, intelligent, thorough. She is prompt and is able to meet our needs. We're needy. Lastly, I trust her capabilities, and feel comfortable having her address Litmos questions for my Sr. Level peers. And, that is an uncommon thing
What do you dislike? Liked it all. A "nice-to-have" would be a better (higher level) integration of Voice over and avatar (3rd party).

Kent Yamada — MISSING A SALES ENABLEMENT STRATEGY? View this UNIQUE EDUCATOR-TRAINER AND SALES ENABLEMENT LEADER for your TEAM.

Industry: Medical Devices | Company size: 11-50 | Level: Senior | Focus: Program and Project Management | Experience using the software: Less than 6 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

A few issues and some sub-par features, but overall a great LMS

Overall Rating 66%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Great interface and design. Fairly simple to get started as both an admin and a user. Easy to create courses and content. Amazing customization for appearance and branding. New features added regularly. Despite it's flaws, gets the job done and well.
What do you dislike? Customer support changed format and is less helpful. Limited quiz types Reporting is good, but a bit short of what we thought it could do. Badge display is small so you can't see any details in the image. Was told badges and achievements would upload into social networks, but it just carries over a link to their website and no image information.

Reviewer verified by LinkedIn

Industry: Nonprofit Organization Management | Company size: 11-50 | Level: Entry | Focus: Program and Project Management | Experience using the software: 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Good for course offerings and nice clean interface

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Easy to use
What do you dislike? Inability to see a cummlative score for learner’s work. Slow reporting engine.

Reviewer verified by LinkedIn

Industry: Information Technology and Services | Company size: 501-1,000 | Level: Entry | Focus: Education | Experience using the software: 6-12 months as User

easy to use and very helpful

Overall Rating 87%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? They have Japanese language from the begining
What do you dislike? Not much

Reviewer verified by LinkedIn

Industry: Information Technology and Services | Company size: 1-10 | Level: Owner | Focus: Business Development | Experience using the software: More than 1 year as User, Administrator, Member of the deployment/customization team

Easy to use, useful features, good UI, good support. Litmos has thought of everything you need.

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like the navigation, and with recent updates it's quite easy to find my way around. I like the continuous improvement, more features are coming out soon. I like the regular weekly trainings and the Litmos University too.
What do you dislike? using the topics, subtopics could be made easier than it is. not able to edit categories, you can only deleted or create.

David Imaryo — Business Development at iLearn Africa LLC

Industry: Elearning | Company size: 1-10 | Level: Director | Focus: Business Development | Experience using the software: 6-12 months as Administrator

Meets most of the requirements, which is more than enough for most small/medium orgnizations

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Simple to use Integrated with Salesforce Developing and improving
What do you dislike? Learners assessment capabilities need improvement

Reviewer verified by LinkedIn

Industry: Computer Software | Company size: 501-1,000 | Level: Senior | Focus: Education | Experience using the software: 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Very easy to use and deploy.

Overall Rating 62%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Reviewer verified by LinkedIn

Industry: Consumer Goods | Company size: 10,000+ | Level: Manager | Focus: Information Technology | Experience using the software: More than 1 year as User, Administrator, Member of the deployment/customization team

I like its function, but I think it could be presented in a better visual way

Overall Rating 68%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I like to track if people actually take my courses, so the reports.
What do you dislike? The overall layout, and that the maxiumum limit of uploading a video is 1GB. Thats way to little for me making 15-20 minutes instruction videos.

Reviewer verified by LinkedIn

Industry: Information Technology and Services | Company size: 51-200 | Level: Manager | Focus: Product Management | Experience using the software: 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team

Easy to use tool that keeps improving and developing whilst involving us customers.

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Litmos is small in customer intimacy as in they are very approachable and involved. On the other hand they are big in their vision; they keep adding features and opportunities. In that way they are really encouraging their customers to get the most out of online learning.
What do you dislike? Because there is so much going on and so many new releases, I cannot always keep up and feel like I am running behind. However, I guess that's my perspective and almost to be considered a luxury.

Rianne Verschoor — Trainer / training officer at Meyn Food Processing Technology

Industry: Industrial Automation | Company size: 501-1,000 | Level: Senior | Focus: Product Management | Experience using the software: 6-12 months as Member of the deployment/customization team

Very user friendly and complete e-learning tool

Overall Rating 84%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The tool is very intuitive and easy to use. The design has been refurbished recently and it is now even nicer and well organised. A lot of new features have been released recently which add that extra touch to the tool. The course settings options and reports are very complete!
What do you dislike? Maybe rethink how the whole language management is set up. Give the ability to the users to see courses in their preferred language. Also, adding "translations" to the courses would be good so that you could immediately see which courses are missing translations (particularly useful for administrators), instead of adding the same course in a different language as a complete separate course.

Sonia Gusella — Senior Training & Support Coordinator

Industry: Sports | Company size: 501-1,000 | Level: Senior | Focus: Education | Experience using the software: 6-12 months as Administrator

User friendly and cutting edge

Overall Rating 82%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? All of the options for content delivery.
What do you dislike? Their support pages could use some updating. Give more details in your articles.

Valerie Burson — Curriculum Manager at Sentry Data Systems

Industry: Information Technology and Services | Company size: 201-500 | Level: Manager | Focus: Education | Experience using the software: More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

So easy to use that even a caveman can use it

Overall Rating 80%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? *Ease of use *Fit for budget - ROI *UX! UI! *Always responsive *Having Account manager
What do you dislike? * I can;t understand a word from the support team from indie. I prefer writing to them. * Some function which are commodity in major LMSs are Primisom like in Litmos (Automation bundle eg)

Zack Bentolila — Training Development, Sales Enablement

Industry: Computer Software | Company size: 51-200 | Level: Manager | Focus: Sales | Experience using the software: More than 1 year as User, Administrator

User friendly from a user perspective, but not as robust as needed from an admin perspective.

Overall Rating 64%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? User interface
What do you dislike? Missing functionality (i.e. lack of granular reports, only surface-level integration with salesforce, disjointed workflows (i.e. to edit a score on a course versus a quiz versus view answer patterns), lack of partial grading on quizzes or multi-select answers, lack of cascading teams, etc.)

Emily Benson — Training Specialist at LightSpeed Retail

Industry: Computer Software | Company size: 501-1,000 | Level: Manager | Focus: Education | Experience using the software: 6-12 months as Administrator, Member of the deployment/customization team, Member of the procurement team