Time To Transform: How Is Digital Transformation Affecting L&D?

by Kineo

There's a lot of noise around digital transformation. In this guide, we'll help you filter by collating some of our recent articles and thoughts - taking a pragmatic look at what's changing for us and how best to embrace it. We don't have all the answers, but we'll help you ask the right questions.

Key Chapters

  1. Introduction

    Digital transformation is giving ‘disruptive’ a run for its money as the most hyped technology term doing the rounds in L&D circles.

  2. Digital transformation: the rate of change

    In all honesty while many organizations and society as a whole is digitally transforming at pace, the same cannot be said for workplace learning. In fact when it comes to the use of technology for learning and performance support, many organizations are behind the curve.

  3. All power to the learner: social learning and more

    The ‘trust and control’ issue also comes into play when we look at social learning. Are your learners not only allowed to use their own device at work, but trusted to control their own learning – whether that’s from resources you control or from other people?

  4. Can L&D be transformative? About micro- learning

    So, perhaps workplace learning and development has some way to go before we can call it ‘digitally transformed’. But we do know that things are on the move. And the very concept of learning – how, why, when and what we learn – is changing.

  5. Horses for courses

    Let’s explore some different styles of delivering learning or other digital content in the light of what we’ve been saying about digital transformation.

  6. Performance support and a resource-based approach

    It’s increasingly the case that ‘I need help now’ is not a cry for learning (if it ever was). Many jobs or tasks don’t require a great deal of ‘capability’ to be learned. They just require the most appropriate information or instruction at the point of need that can then be forgotten and summoned again if required. Think checklists, aide memoires, FAQs, watch-outs, how-to videos, top tips, flow charts, decision trees, animations, and infographics.

  7. Data: how is it transforming our L&D lives?

    Arguably at the heart of all digital transformation of L&D will be the role of data. L&D is miles behind here – all the evidence suggests there isn’t as much data being captured as there could be, and little use is made of the data that is captured.

  8. Artificial intelligence: robots in disguise?

    In 1950 Ray Bradbury published a short story, There Will Come Soft Rains, itself based on a 1920 poem about human extinction due to an apocalypse. Bradbury’s story features an entirely intelligent computer-controlled house which continues to prepare food, clean itself and even issue a fire alarm even though its former human inhabitants are no longer there.

  9. So what happens now?

    So where does this leave us? As many have blogged, workplace learning needs a new definition and a new mindset. Learning happens as a natural part of work, people are learning more by themselves using online resources as they’d do in everyday life. The new role for L&D involves encouraging, enabling and supporting
 self-organised learning.

It’s as if by repeating phrases over and over again like a mantra, aided and abetted by the web and social media, a phrase like ‘digital transformation’ takes on a life of its own. No one knows exactly what it means but the words have a ring to them, so everyone assumes it must be a ‘good thing’, and therefore something to which we can all aspire.

While Digital Transformation may well be word of the year for eLearning, there is still distance to cover grasping the full meaning of it, and many organizations are still half-way there. In this eBook, you will get a notion on how Digital Transformation affects L&D, and what are the next steps it brings.

Christopher Pappas

Christopher Pappas
Founder of the eLearning Industry's Network