How Mobile Training Can Effectively Train Dispersed Workforces In The Gig Economy

How Mobile Training Can Effectively Train Dispersed Workforces In The Gig Economy
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Summary: An article on how mobile and micro learning can help train dispersed workforces in the gig economy.

Mobile Training Can Effectively Train Dispersed Workforces: See How!

The gig economy introduces a new way of working in modern society, characterised ‘by the prevalence of short-term contracts or freelance work, as opposed to permanent jobs.’ It is continuing to prove itself as an increasingly popular option for people seeking work, with an estimated 5 million employed in this area. Popular organisations that are involved in the gig economy include Uber, Airbnb, HomeAway, and Deliveroo.

Although gig economy employment comes with a lot of benefits, which include independence, flexibility and the ability to take control of your own work schedule, it contrasts greatly with regular work. The independence can result in employees becoming isolated from their employers and not having opportunities to complete the necessary training, which could be detrimental to the organisation in the long term. It has become evident that employers are struggling to devise a way to train and onboard new employees, teaching them the values and procedures of the company, without being in the same environment.

Gig economy employees are classed as independent contractors and their typical job role involves being on the go rather than being confined to one place. Deliveroo cyclists are constantly on the move to deliver food, frequently using their mobile phones to check orders and addresses. The same is said for Uber drivers, who routinely check their phones for new customer opportunities. There is a common factor within the gig economy and that is mobile devices - they are essential for the employees to complete their job! Therefore, it makes sense that vital training is distributed and completed through the employee’s mobile.

Benefits Of Deploying Mobile Training In The Gig Economy

Mobile training has many benefits for the organisation as a whole, including delivering compliance training. As governments and regulators start to focus on gig economy companies and their working practices, Wranx can help deliver and store compliance training and testing to support any current or future audit or regulatory compliance requirements. As the gig economy is built upon disparate workforces, we can help connect and build a sense of community through our in-app bubble service, encouraging communication with employers and employees, ensuring information is disseminated effectively.

Embracing mobile training means that employees can undergo relevant, necessary training whilst on the go and without being overwhelmed with countless modules on an LMS. Wranx provides short, bite-sized drills that only take 2-3 minutes to complete each day. This is just 0.7% of the average 37.5 hours working week for employees in fixed term positions (this percentage is even smaller for those working in the gig economy, who often work longer hours!) Protecting your brand identity and service quality is also critical in a highly competitive market, and mobile training can help ensure your brand is correctly represented.

We believe that mobile training can facilitate learning further, such as allowing learning to be delivered through video or gamified methods, as opposed to traditional classroom learning. Wranx also promotes just-in-time learning, as we are able to host a variety of training materials within our Media Hub, making learning is available on-demand.

We at Wranx offer bespoke eLearning. Our content team can convert training materials into bite-sized drills, making them focused on your company’s needs. We can effectively reduce training time and costs by making learning micro and mobile, whilst simultaneously improving employee knowledge retention using spaced repetition. This concept works on the basis that the learner is presented with information right before they are due to forget it. On our platform, we intelligently adapt the duration between questions to fit each individual learner. This helps their brain to transfer knowledge from their short-term memory into their long-term memory more efficiently.

The transition to mobile training is becoming inevitable, with the segment of self-employment increasing by 36% since 2008 and this number will continue to rise. Training delivered through mobile allows for relevant, easily digestible chunks of information to be delivered to employees, allowing remote workers to improve their knowledge without being confined to an office setting. This method is proven to reduce not only training costs, but also time and energy spent organising training days. This makes Wranx the perfect fit for disparate, independent workforces by offering training anywhere, on any device and at any time.


1. What is the 'gig' economy?

2. Declaration of Independents: Thinking Beyond the Gig Economy

3. Learning in the gig economy

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