Important Information About The eBook The Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now
There are many skills needed to be an effective employee training program manager, fortunately, these skills can be developed and refined. We’ve identified the Top 10 Essential Skills needed to be successful in the role of employee training program manager and put them into this handy list as seen in BizLibrary’s free eBook The Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now.
1. Being Invested
Being invested entails certain skills you need your employee training program manager to develop. First and foremost, the employee training program manager has to have passion. They have to have a true drive to be the best and see an initiative through. An employee training program manager needs to be nurtured, evolved and invigorated. Commitment is an equally important skill. Commitment is synonymous to motivation from within oneself to stay focused and committed to a task. Being an employee training program manager should be about enjoying your job.
The feeling that one’s job is both fulfilling, rewarding and has a positive and useful benefit. In addition, confidence can play a decisive role in becoming a successful employee training program manager. It is about the ability to develop and maintain inner strength based on a desire to succeed. It is also about a person’s belief that he or she possesses the capabilities to succeed. Let’s not forget about goal directedness, the ability to stay on target regardless of circumstances and the ability to stay focused on the task at hand. Last, initiative is key. An employee training program manager has to have the ability to direct one’s energies toward the completion of a goal, without an external catalyst. They also need to have the ability to initiate actions based on personal interpretations or understanding of a situation.
2. Communication With The Right People
Relationships with bosses are a central part of that skill. An employee training program manager is supposed to respond and relate well to bosses. They would also work harder for a good boss and be open to learning from bosses who are good coaches and who provide latitude. They also like to learn from those who have been there before and are easy to challenge and develop. The ideal employee training program manager is comfortably coachable as well. Interpersonal skills are fundamental to an employee training program manager’s role. They have to be able to relate well to all kinds of people, up, down and sideways, inside and outside the organization. They also have to build appropriate rapport and constructive and effective relationships. An employee training program manager uses diplomacy and tact and can diffuse even high-tension situations comfortably. Being able to listen is important as well. Good employee training program managers practice attentive and active listening and have the patience to hear people out. They can accurately restate the opinions of others even when they disagree.
In addition, they are trustworthy and are seen as a direct and truthful individual. The skill of communication entails the ability to present the unvarnished truth in an appropriate and helpful manner and to keep confidences and admit mistakes. They don’t misrepresent themselves for personal gain. Employee training program managers have to be approachable. An effective employee training program manager is easy to approach and talk to. They spend the extra effort to put others at ease and can be warm, pleasant and gracious. What’s more, they are sensitive to and patient with the interpersonal anxieties of others. They build rapport well and are good listeners. They are early knowers, getting information in time to do something about it. Employee training program managers understand why groups do what they do. They pick up the sense of the group in terms of positions, intentions and needs, what they value and how to motivate them. They can predict what groups will do across different situations.
3. Knowledge Of The Company
Being a good employee training program manager entails having the ability to direct one’s energies toward the completion of a goal, without an external catalyst. It also includes being able to initiate actions based on one’s own interpretation or understanding of a situation. Business acumen is also essential. An employee training program manager is knowledgeable in current and possible future policies, practices, trends and information affecting their business and organization. He or she knows the competition and is aware of how strategies and tactics work in the marketplace. Problem and situation analysis should be one of the key skills of an employee training program manager. This includes the ability to identify the elements of a problem situation and to understand which components are critical.
One has to also have the ability to identify critical activities in a process and to be able to break the process down into its component activities. Role awareness is another key skill and includes the ability to see one’s role in the world, or within a given environment. It also is synonymous to the ability to understand the expectations placed on a position and to see clearly how those expectations are to be met. A sense of belonging is equally important and indicates how motivated a person is by feeling like part of a team or a member of a group. Last but not least, organizational agility plays a crucial role in having knowledge about the company. An employee training manager is knowledgeable about how organizations work and knows how to get things done both through formal channels and the informal network. They understand the origin and reasoning behind key policies, practices and procedures. They also grasp how organizational cultures are formed.
4. Genuine Curiosity
Curiosity should not be associated with negative things but with a natural tendency to question ideas and practices thus leading to professional advancement. Analysis of data is a key skill in that context as seen in the free eBook The Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now. An employee training program manager deals with a large number of details. It requires that details, data and facts are analyzed and challenged prior to making decisions. It also entails maintenance of important decision-making data is for repeated examination as required. Persistence is equally important. Employee training program managers must have the ability to stay on course in times of difficulty as well as the ability to remain motivated to accomplish goals in the face of adversity or obstacles. Personal drive fuels them and acts as the measurement of how strongly a person feels the need to achieve, accomplish, or complete something.
An employee training program manager picks up on the need to change personal, interpersonal and managerial behavior quickly. They watch others for their reactions to attempts to influence and perform and adjust their behavior accordingly. They seek feedback and are sensitive to changing personal demands and requirements and changes accordingly. Perspective is another skill that contributes to developing a genuine professional curiosity. The employee training program manager looks toward the broadest possible view of an issue or challenge. They have broad-ranging personal and business interests and pursuits and can easily pose future scenarios. They think globally and can discuss multiple aspects and impacts of issues and project them into the future. What’s more, employee training program managers pick up on technical things quickly. They can learn new skills and knowledge and they are good at learning new industry, company, product, or technical knowledge. They do well in technical courses and seminars.
5. Knowledge Of The Training Industry
An employee training program manager can achieve knowledge of the training industry by developing certain sub-skills. They can marshal resources to get things done. They can orchestrate multiple activities at once to accomplish a goal. A skilled employee training program manager uses resources effectively and efficiently arranges information and files in a useful manner. Ambition is another characteristic successful employee training program managers possess. They know what they want from a career and actively work on it. They are career knowledgeable and make things happen for themselves. Employee training program managers market themselves for opportunities and don’t wait for others to open doors. An employee training program manager knows all about change management. He or she can effectively cope with change and shift gears comfortably. They can decide and act without having the total picture. They are not upset when things are up in the air.
In addition, they don’t have to finish things before moving on and can comfortably handle risk and uncertainty. An employee training program manager is results driven. They can be counted on to exceed goals successfully and are constantly and consistently top performers. They are bottom-line oriented and they steadfastly push themselves and others for results. Peer relationships are another aspect of a successful employee training program manager. They can quickly find common ground and solve problems for the good of all. They can represent their own interests and yet be fair to other groups. An employee training program manager is able to solve problems with peers with a minimum of noise. They are team players, cooperative and easily gain trust and the support of peers. Employee training program managers encourage collaboration and can be candid with peers. Decision-making is crucial to them. They make decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.
6. Communication
Communication is important in any profession. An employee training program manager maintains good personal relationships. These create the motivation generated by the importance of forming personal relationships with the people with whom you work. The ability to “read between the lines” is important, especially in such things as the body language, reticence, stress, and emotions of others. A proactive composure is of paramount significance to employee training program managers. They are cool under pressure and do not become defensive or irritated when times are tough. They are considered mature and can be counted on to hold things together during tough times.
According to BizLibrary's The Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now eBook a successful employee training program manager can handle stress and is not knocked off balance by the unexpected. They don’t show frustration when resisted or blocked. They are a settling influence in a crisis and can listen to many points of view without bias. Employee training program managers are able to write clearly and succinctly in a variety of communication settings and styles. They can get messages across that have the desired effect. An employee training program manager comes up with a lot of new and unique ideas and easily makes connections among previously unrelated notions. They tend to be seen as original and value-added in brainstorming settings.
7. Solution
Problem-solving skills are integral. The employee training program manager uses rigorous logic and methods to solve difficult problems with effective solutions. They probe all fruitful sources for answers and can see hidden problems. An employee training program manager is excellent at honest analysis and looks beyond the obvious and doesn't stop at the first answers. Strategic agility is equally important. Talented employee training program managers see ahead clearly. They can anticipate future consequences and trends accurately and have broad knowledge and perspective.
An employee training program manager is future-oriented and can articulately paint credible pictures and visions of possibilities and likelihoods. They can also create competitive and breakthrough strategies and plans. Employee training program managers possess proactive thinking as well as the ability to evaluate future implications of current decisions and action. They can mentally create scenarios and outcomes of situations that could develop from decisions or plans of action. Employee training program managers help you maintain a direction despite obstacles in your path. They stay on target, regardless of circumstance and have realistic expectations. The program manager role requires a comfort level with “juggling many balls in the air at the same time!” They will be asked to leave several tasks unfinished and easily move on to new tasks with little or no notice.
8. Knowledge Of Vendors
Knowledge of vendors requires planning. That includes scoping out length and difficulty of tasks and projects, setting objectives and goals as well as breaking down work into process steps. A successful employee training program manager develops schedules and task assignments. He or she anticipates and adjusts for problems and roadblocks, measures performance against goals and evaluates results. Employee training program managers spend their time and the time of others on what’s important. They quickly zero in on the critical few and put the trivial many aside. An employee training program manager quickly senses what will help or hinder accomplishing a goal. They eliminate roadblocks and create focus. Results orientation is another significant skill.
An employee training program manager possesses the ability to identify actions necessary to achieve task completion and to obtain results. They can meet schedules, deadlines, quotas, and performance goals. Patience is important to them. They are tolerant with people and processes, listen and check before acting and try to understand the people and the data before making judgments and acting. Employee training program managers wait for others to catch up before acting. They are sensitive to due processes and proper pacing. They have frequent interaction with others. The job requires a strong “people orientation” versus a task orientation. The job will comfortably deal with multiple interruptions on a continual basis, always maintaining a friendly interface with others. An effective employee training program manager understands the proper allocation of resources for the purpose of getting things done within a defined time frame.
9. Partnership Formation
Employee training program managers learn quickly when facing new problems and are relentless and versatile learners. They are open to change and analyze both successes and failures for clues to improvement. They experiment and will try anything to find solutions. A successful employee training program manager enjoys the challenge of unfamiliar tasks and quickly grasps the essence and the underlying structure of anything. They are competent, have great innovation management skills, a proper code of ethics, functional, technical and negotiation skills.
10. Leadership
An employee training program manager can lead others, organize and motivate people to get things accomplished in a way that everyone feels a sense of order and direction. Emotional intelligence helps them maintain a rational and objective demeanor when faced with stressful or emotional situations. They can monitor and motivate others effectively and communicate their managers’ vision and purpose, always being approachable.
The role of the employee training program manager is highly demanding. Having these 10 skills ensures your employee training program will flow smoothly. Download BizLibrary’s free eBook The Top 10 Essential Skills Every Employee Training Program Manager Needs Right Now and get rich insights into the type of skills your employee training program manager is supposed to possess.
