How To Train Your On-Demand Workforce And Client Partners
According to a study by WR Hambrecht + Co., online training improves retention by 25-60% over in-person training. The asynchronous nature of well-designed online training programs enables users to access the material when they are best able to focus on the learning process, as compared with conventional classroom training or even webinars where everyone must be present at the same time.
As you will read in the eBook Getting Started With Training Your On-Demand Workforce And Client Partners, on-demand online training fits the users’ schedules and aptitude, thereby enabling them to proceed at a pace that is most effective for their own unique learning style. Another major benefit is the knowledge-multiplier effect of online training from the standpoint of maximizing valuable trainer resources. Instead of repeatedly tying up your Subject Matter Experts in a classroom teaching a finite group of people, an on-demand training program can enable them to channel their expertise into highly compelling and scalable online content that multiplies their reach by orders of magnitude.
The cost of not implementing an online training program is too high to ignore. For fast-growing companies who rely on their on-demand workforce and client partners to service their consumers, knowledge is the most important asset. Equipping your people with the knowledge they need to delight your consumers, uphold your brand, and grow revenue is your ticket to scaling operations.
About The eBook
The eBook Getting Started With Training Your On-Demand Workforce And Client Partners will help you establish your online training program for your on-demand workforce or client partners. Following are the key chapters of the eBook:
- Understand the costs and tradeoffs.
Perhaps the biggest cost to consider is the risk of the online training program not achieving its goal of delivering knowledge to the target audience. - Determine the program scope and implementation strategy.
As with any program implementation, you need to clearly establish the goals at the outset. - Establish clear metrics.
When your team of content creators have invested their efforts in designing and deploying an online training program, you need to be able to capture and analyze key metrics to make sure goals are being met. - Form your team, define roles, and set realistic timeframes.
Quickly deploying that great content requires a server and distribution architecture that is designed to scale while also monitoring, analyzing, and optimizing results. - Choosing a partner.
When considering an external partner to help ensure the success of your online training program, make sure that they have certain skills.
Online training can deliver significant benefits to your on-demand workforce, client partners, and ultimately, your consumers. To learn how to implement an effective program for your company, download the eBook Getting Started With Training Your On-Demand Workforce And Client Partners.
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1. 4 Steps To Training Your On-Demand Workforce And Client Partners