Performance Support Implementation

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Performance Support Tools: Top 5 Things Your Boss Wants To Know

Performance Support Tools: Top 5 Things Your Boss Wants To Know

In this article, through a series of questions, I will provide answers on what Performance Support Tools (PSTs) are and why they must be an integral part of your organization’s learning strategy. I will also share my insights on how they help learners and how they can help address a key challenge that Learning and Development professionals face in terms of increasing knowledge recall, its retention, and application.
Dealing With Poor Employee Performance: Is eLearning A "Silver Bullet"?

Dealing With Poor Employee Performance: Is eLearning A "Silver Bullet"?

According to a survey by international pollster Gallup, only 13% of the world's workforce is "engaged" at work. Out of a roughly 180 million employees in 142 countries polled, a staggering 63% responded that they were not totally committed to their work. Invariably, that "noncommittal" ultimately translates into poor performance. So what drives employees to perform poorly? What interventions can organizations put in place to deal with the challenge? And, is there room for eLearning and instructional design to deal with declining employee performance? This article is the first in a series about Dealing with Poor Poor Employee Performance. Check it out and learn some of the ways to improve poor employee performance.