Performance Support Tools

March 1, 2016

How To Boost Your Workforce Performance With Mobile Apps?

Today, we cannot think of our lives without mobile devices. It comes as no surprise that most Learning and Development teams are updating their learning strategy to factor for mLearning or mobile learning. Several global organizations are offering the flexibility to learners through the Bring Your Own Device (BYOD) policy and are seeing notable gains in learner engagement as well as higher completion rates of online learning courses. Here is how mobile apps can be a useful addition to your corporate learning strategy.

by Asha Pandey

February 5, 2016

10 Best Business Presentation Software For eLearning Professionals

Choosing the right business presentation software tool is essential for eLearning professionals who need to show off their prototypes, host interactive webinars, or create detailed tutorials for eLearning courses. In this article, I’ll highlight the best business presentation software that you may want to add to your Learning & Development toolbox.

by Christopher Pappas

February 2, 2016

5 Key Holistic Principles For Performance Support Applications

If you are new to designing for mobile and wearable performance support applications, adopting a holistic perspective can help guide your activities. A holistic perspective will focus on the user experience and help you see what a user will try to accomplish with your tool. Considering and using holistic guidelines can help you answer the fundamental “Can I” versus “Should I” design dilemmas.

by Steven Loomis

November 24, 2015

3 Examples On How Performance Support Tools Can Supplement Compliance Courses

One in every six online courses we develop is for compliance. As a result, our focus has consistently been on how to enrich the learning experience for the learners as well as meet the corporate compliance mandate. We pride ourselves in creating compliance courses that truly engage the learners and instill the spirit of “why comply”. Besides engaging learning designs, we have successfully used Performance Support Tools in innovative design formats to supplement and complement several compliance initiatives globally.

by Asha Pandey

November 10, 2015

How To Boost Your Workforce Performance With Interactive PDFs And eBooks

As heads of organizations and heads of Learning and Development departments, we are on a constant lookout for measures that can positively impact our employees' performance. There are many approaches that can be adopted to bring in performance gain. In this article, I will outline how to boost your workforce performance with interactive PDFs and eBooks (when used as Performance Support Tools or PSTs).

by Asha Pandey

October 20, 2015

5 Innovative Examples To Boost Your Workforce Performance With Performance Support Tools (PSTs)

Performance Support Tools (PSTs) are increasingly used to extend the discrete, formal training through a learning path that provides these assets within the learner’s work-flow. They are excellent tools to transform learning from a finite number of days to “learning as a continuum”. In this article, I will share 5 innovative examples that illustrate how you can boost your workforce performance with Performance Support Tools (PSTs).

by Asha Pandey

August 9, 2015

5 Innovative Training Strategies For Insurance That Work

In today’s environment of economic volatility, increasing calamities (natural and man-made) and changing global dynamics, the Insurance sector needs to adopt training approaches that will help them equip their employees to manage these variables successfully. While the Insurance sector continues to grow, the Learning and Development professionals in this sector have challenges of addressing the external variables as well challenges that are intrinsic to the industry. In this article I will outline 5 of our innovative training strategies that have helped our customers in Insurance meet these challenges.

by Asha Pandey

August 7, 2015

The Importance Of Just In Time Performance Support

Just in time performance support is now more than nice to have! It is a necessity to support your employees to perform better, even when they are on the go.

by Anand Timothy

July 26, 2015

Innovative Training Solutions For Banking And Financial Services

While Banking and Finance industries have been early adopters of eLearning, only in recent times is mLearning being considered. In this article, I will outline how mLearning can be one of the most meaningful training solutions for Banking and Financial Services. Additionally, I will share my insight on “learning as a continuum” and how eLearning or mLearning-based formal training can be effectively supplemented through Performance Support Tools (PSTs).

by Asha Pandey

July 13, 2015

Learning And Performance Ecosystems: 5 Things Your Boss Wants To Know

Today, Learning and Development professionals have an uphill task of providing effective training that would enable employees not only “learn” but “apply learning on the job”. With global economic volatility, budget cuts are a reality and they are expected to continuously demonstrate a high ROI on the training investment.

by Asha Pandey

July 6, 2015

Performance Support Tools: Top 5 Things Your Boss Wants To Know

In this article, through a series of questions, I will provide answers on what Performance Support Tools (PSTs) are and why they must be an integral part of your organization’s learning strategy. I will also share my insights on how they help learners and how they can help address a key challenge that Learning and Development professionals face in terms of increasing knowledge recall, its retention, and application.

by Asha Pandey

March 4, 2015 | Sponsored

Performance Support Tools For Customer-Facing Staff

The difficulty for customer-facing staff is the constant unknown, the customer itself. You simply can’t prepare for (or hide from) them or their questions, problems and queries. Learn how a reliable performance support tool can help your staff give great customer service.

by Mike Alcock