6 Tips To Create Global Compliance Online Training

How To Create Global Compliance Online Training

Rules and regulations often change on a regular basis, and your company continually updates its policies and procedures to improve productivity. So, how can you provide your staff with the compliance online training they need, especially if they are based in different regions of the world? Global Compliance Online Training has its own unique set of challenges, due to the fact that different countries have different regulatory measures. These 6 tips can help you create compliance online training and certification programs for EVERY member of your audience around the world.

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1. Avoid Culturally-Specific Online Training Content

An image that is perfectly acceptable in one part of the world may be offensive or completely irrelevant in another. Keep in mind that different corporate learners assign different meanings to your online training content. Thus, you should avoid culturally-specific items that alienate certain members of your organization. Research the local culture to identify the norms and use images that don't feature any text, as you won't be able to translate them for the localized online training course.

2. Gather An eLearning Team Of Local Experts

Regardless of how much research or planning you carry out, you probably still need at least one local expert for each geographic location. They can offer you a "lay of the land" and tell you more about your corporate learner's needs, local rules and regulations, and the best online training approach. They can also shed light on the ideal online assessment types, grading criteria, and language requirements. Bring the Human Resources and IT departments into the fold and solicit their feedback as well. Remember, they are the ones who will be deploying and managing your compliance online training course at a local level.

3. Customize Your Online Training Content

One of the most common pitfalls of creating global compliance online training courses is taking a "one size fits all" approach. Every member of your staff should feel like your online training course was created just for them, with their needs and preferences in mind. Meet with your local eLearning team, including Subject Matter Experts and Instructional Designers, to develop the ideal strategy for each demographic. Choose online training activities, assessments, graphics, and layouts that will provide the best possible online training experience. To speed up this process you can create a single master online training course and then make minor modifications for each market. For example, the master online training course is intended for your American employees, and you can meet with your local eLearning team in other locations to switch out the text and other relevant media to the local language.

4. Keep Tech Limitations In Mind

Certain locations may have tech limitations or requirements that you must contend with, such as outdated computers or mobile devices and bandwidth caps. This puts constraints on the multimedia elements you can include in your online training course design. For example, employees who deal with a slow Internet connection may not be able to stream an online video or live event. Instead, you may have to develop a downloadable presentation and package it in a zip file so that they are still able to access the online training content.

Also, there are some nations who have tech rules and regulations that limit Internet usage. For example, certain countries have Internet censorship laws that prevent corporate learners from accessing some news articles and social media sites. This might raise issues if you need to include a list of online training resource links or want to use social media for your online collaboration projects. The local expert can also inform you if there are tech restrictions that will impact your compliance online training course design.

5. Leave Room In Your Layout For Localized Languages

Languages that consist of larger character sets will take up more space in your online training course layout. Therefore, you must leave enough room in your template to accommodate all of the translated text. In fact, the language has a direct impact on virtually every aspect of your online training course design. Online training videos and presentations must have subtitles or the audio narration must be completely translated. The same applies to all of your online training activities and assessments. Just to on the safe side, keep your images to a minimum so that you can fit more spacious characters.

6. Set Up Localized Online Training Support Teams

After you've localized your compliance online training course, it's time for your local support team to jump into action. This team should consist of IT personnel, facilitators or trainers, and HR staff who can help new hires with the online training process. Essentially, this team must be able to field questions and alleviate concerns after you deploy the online training course. They also need to ensure that the roll out goes smoothly and that there aren't any glitches along the way.

Meet with your staff beforehand to assign roles and tasks, clarify expectations, and direct them to the online training tools they need to help your online facilitators. If they aren't familiar with the system, then provide them with online tutorials, manuals, and software simulations that show them all the features and functions. If they don't know how to access the online training platform, then your corporate learners aren't going to be able to get the information they require.

The key to creating global compliance online training courses is personalization. Every aspect of your online training strategy should cater to the specific needs and backgrounds of your employees, no matter where they are located. However, you can make the customization process more efficient and budget-conscious by planning global compliance online training courses from the start. For example, eLearning templates that contain internationally recognized images and scripts that are easily to translate.

Gamifying your compliance online training courses is yet another way to make it global-ready. Read the article 6 Tips To Gamify Compliance Online Training Courses for tips that can help you turn your compliance online training course into an engaging gamification experience.

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