How To Use Compliance Online Training Gamification To Collect Feedback
Feedback in online training gives you the power to continually improve your compliance online training program and allocate your resources more effectively. But what if you could create an effective constructive feedback system that was actually enjoyable for your employees? The result would be increased engagement and participation. Not to mention, an abundance of Big Data that helps you pinpoint areas for improvement. Here are 8 tips to use compliance online training gamification to collect feedback in corporate eLearning.
1. Create Clear Guidelines
Employees must know all the rules of the game, such as how you expect them to participate and why you require active involvement. In other words, what's in it for them and how it is going to benefit the organization. For example, they need to collect as many points as possible throughout the compliance online training course. They can earn these points by completing online training activities and assessments. As a result, they will increase their compliance task proficiency and lower the risk of on-the-job accidents.
2. Rewards Must Be Worth The Effort
The end must justify the means. Employees are more likely to participate and give you the online training feedback you require, if there are worthwhile incentives. Which is why you must identify what drives and motivates them to succeed. If they are driven to outdo their co-workers, then leaderboards are the ideal solution. Those who need to feel a sense of accomplishment may favor points and badges. The secret is to find rewards that appeal to your audience. This requires thorough audience research that involves their backgrounds, experience levels, and motivational factors.
3. Use LMS Gamification Metrics To Track Employee Performance
LMS reports and analytics give you the ability to track every aspect of your gamification strategy. eLearning feedback comes in the form of patterns and trends. For example, the LMS metrics reveal that 70% of your employees are unable to achieve the company policy badge. This is a clear indication that you need to reevaluate the respective online training modules and activities. However, you need to find a LMS that offers powerful reporting features in order to monitor your gamification feedback. Preferably, one that offers customizable reports that allow you to track specific gaps.
4. Incentivize Traditional Feedback Methods
Surveys, questionnaires, and polls are great sources of compliance online training feedback. However, you can make them even more effective by adding gamification elements. For example, employees have the opportunity to earn points each time they complete an online poll, or a badge for completing a 10-minute survey regarding the latest FDA or OSHA compliance online training module.
5. Pair Real-World Activities With Game Mechanics
Real-world activities give employees the power to try out different approaches and learn from their mistakes. But you can make them even more engaging and effective by adding game mechanics. For example, employees must navigate their way through a customer service issue. This requires communication, conflict resolution, and interpersonal skills, as well as in-depth knowledge of company policies. If they successfully complete the online training simulation, they are granted a customer service excellence badge or a certificate that recognizes their achievement. Employees receive timely feedback while your organization is able to track each learner's badges, points, and certificates. As a result, you can uphold company standards and ensure that everyone is up-to-date with compliance protocols.
6. Offer Badges And Points For Online Participation
Give employees rewards for participating in webinars, online discussions, and social media groups. They get the chance to earn badges, advance levels, and unlock exclusive serious games by sharing their opinions. For example, reward employees with 10 points for every blog post or comment on the discussion board. You get the information you need for your compliance online training course. They get a badge to add to their collection. Be clear about which online training activities are point-worthy, and how employees can participate. For instance, their responses must cover all aspects of the topic and contain at least one statistic that validates their point.
7. Turn Your Compliance Online Training Course Into A Serious Game
One of the most direct ways to collect feedback with compliance online training gamification is to turn the entire online training course into a serious game. Employees must progress through levels, defeat fictional foes, and find hidden objects. This makes the experience fun and engaging. Not to mention, it allows employees to build their skills and expand their professional knowledge base. In return, your organization can monitor various aspects of employee performance. For instance, an employee is unable to pass the second level of the game, which relates to COI compliance. Thus, you can offer them the additional resources they need and take a closer look at your conflict of interest course.
8. Feedback Is A Two-Way Street
You can use gamification to gather online training feedback regarding employee performance and compliance online training course effectiveness. However, your employees are also looking for input to help them continually improve. Thus, you need to provide your corporate learners with immediate and personalized online training feedback that highlights their strengths and weaknesses, as well as recommendations for supplemental online resources and compliance courses. For example, interactive simulations that facilitate real-world experience and build essential skill sets.
Compliance online training gamification rewards employees for their effort and their honest feedback. In exchange, your organization is able to identify compliance training gaps and create even more effective online training content. Use these 8 tips to employ badges, leaderboards, and other game mechanics in order to develop a more engaging feedback system for your online training program.
Are you developing online training compliance courses for geographically dispersed employees? Read the article 6 Tips To Create Global Compliance Online Training to create global compliance online training for a worldwide workforce.
