VR Training Program Case Study: Aggressive Behavior De-Escalation At CHRISTUS Health

VR Training Program Case Study: Aggressive Behavior De-Escalation At A Healthcare Sector Organization

Date July 30 2020
Duration 60 Minutes
Nowadays, VR training programs are creating a new approach to L&D. However, it's a relatively new practice. So, as we are at the beginning of such a trend, you might need more info to succeed. Do not worry! A success story might help. SweetRush and CHRISTUS Health joined forces and created one of the most engaging VR training programs! If you want to get the full image, join them in this session and stay updated!
VR Training Program Case Study: Aggressive Behavior De-Escalation At CHRISTUS Health
Speaker Tobias J. Washington & Emily Cooper
Tobias J. Washington: Tobias J. Washington serves as the Head of Talent Technologies, Innovation and Creative Solutions at CHRISTUS Health, a Catholic healthcare ministry with over 60 hospitals and healthcare facilities in the United States and abroad. CHRISTUS is a leader, partner, and advocate in the creation of innovative health and wellness solutions focused on extending the healing ministry of Jesus Christ to individuals and communities. Tobias leads a team of highly creative designers, technologists, and content developers to create innovative learning experiences. Under his leadership, CHRISTUS Health’s first immersive learning program, which includes Virtual Reality, Augmented Reality, and leveraging Artificial Intelligence to develop talent, was developed. Tobias also leads the technical, digital, and social learning strategies. Emily Cooper: Emily Cooper has traveled the world as an award-winning creative producer of immersive experiences, specializing in creating story-driven content. Emily has vast experience working with clients to identify their needs, the emerging technology or creative medium that works best to bring that idea to life, and ensuring the end product has the intended purpose and KPIs. As an XR Producer at SweetRush SPARK, Emily supports the team in the conceptualization of experience dynamics, project producing, and vendor relationships. She teaches 360/VR workshops, has appeared on panels about emerging technologies and supports Women in VR organizations.
by VR Training Program Case Study: Aggressive Behavior De-Escalation At CHRISTUS Health Presented by VR Training Program Case Study: Aggressive Behavior De-Escalation At CHRISTUS Health

VR Training Program Case Study: Aggressive Behavior De-Escalation At CHRISTUS Health

Numerous industry insights show how a VR training program can radically transform traditional learning. That's true, indeed! VR can increase engagement and retention. Furthermore,  Virtual Reality enables scalability and cost-savings. Consequently, more and more organizations are taking the exciting leap into using this immersive technology! Curious? Then, join this case-study-focused webinar! We’ll share how CHRISTUS Health partnered with SweetRush to create a critical safety skills training program for healthcare workers in VR.

VR training programs have been an increasing trend in the Learning and Development industry. However, nowadays, they have become even more relevant due to COVID-19. One of the benefits Virtual Reality provides is hands-on training while being hands-off. This is very important as we navigate how to provide essential and effective training safely.

In this session, Tobias J. Washington from CHRISTUS Health and Emily Cooper from SweetRush will share the behind-the-scenes story of a de-escalation of aggressive behavior VR learning program. That is to say, VR training programs are new for L&D. Therefore, the voyage from design to solution had its challenges. If this sounds interesting, do not worry. That is, we are looking forward to sharing all details! We’ll explore topics such as making the choice to use Virtual Reality and how we gained buy-in. In addition, we will navigate the changing landscape of technology, and the use of scenario-based learning. To conclude, we will share insights about body tracking, vocal recognition, and tracking data in and beyond the headset! This case study presentation will show you how to weave these elements together to create a cohesive and effective VR training program.

During this session, you will learn:

  • Why CHRISTUS Health’s aggressive behavior de-escalation training became a great example of Virtual Reality training
  • How SweetRush and CHRISTUS created scenario-based VR training activities with specific learning objectives
  • Which are the 3 key Virtual Reality trends (voice and emotion recognition and analysis, body movement tracking and data tracking, and learning analytics)
  • The best approach to employ the 3 key Virtual Reality trends in a VR training program
  • How a strong client-vendor partnership enabled CHRISTUS and SweetRush to overcome challenges
  • The most effective way to pioneer immersive learning technology
When people think of hospital settings, they think of doctors, nurses and patients working together to do good. But, unfortunately, there is also a great deal of stress and fear, and patients and their families are on edge, and more often than we’d like, people cross the line into aggressive behavior. We are excited about using this immersive technology to help train our associates to handle and mitigate these situations!
  • Hardware: Windows (1.4 GHz Intel Pentium 4 or faster/equivalent) or Mac (1.83 GHz Intel Core Duo or faster) and 512 MB of RAM (1 GB recommended)
  • Operating system: Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit) or Mac OS X 10.9, 10.10, 10.11, and 10.12
  • Web browser: Microsoft Internet Explorer 9 or later, Microsoft Edge, Mozilla Firefox, Apple Safari and Google Chrome
  • Internet connection: Broadband (1 Mbps+) recommended
  • Software: Web browser plugin (will be prompted to install)