Employee Engagement

February 2, 2018

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.

by Usman Ghani

January 2, 2018

eBook Release: The Empowered Learner

The progress of technology in our times has changed dramatically so many fields of science. Education could not be a different case, and no one can deny that the power is in the hands of the learner, as this eBook highlights. This reading, focusing on the modern learning environment, especially in workplaces, gives you a different look on how the instant knowledge gained by technology is changing everything throughout a Learning and Development department.

by Christopher Pappas

January 1, 2018

5 Ways To Use ARGs To Increase Employee Engagement And Performance

ARGs (Alternate Reality Games) can be a very valuable tool for increasing employee engagement and performance, optimizing training time, and fueling innovation.

by Andy Petroski

December 30, 2017

How To Launch An Online Training Center In Less Than 30 Days

Do you need help planning and executing your online training center? For most of the fast-growing companies we work with, knowing where to start on their training initiative is the hardest part.

by Dan Westmoreland

December 29, 2017

Empowered Learners: Hyperconnected And Self-Directed

Research shows us that employees are accessing the learning they need differently from how they did just a few years ago. Here is how most of today’s corporate learners are now looking for what they need away from their organization's Learning and Development channels.

by David James

December 25, 2017

4 Killer Examples Of Learning Portals For Corporate Training

Usage of learning portals for corporate training initiatives is gaining momentum. In this article, I share 4 examples of how you can use them for both formal and informal learning to increase employee engagement.

by Asha Pandey

December 23, 2017

5 Key Traits Of Learning Organizations

Learning organizations encourage ingenuity, independent thinking, and teamwork building. But how do you foster a sense of community in your corporate eLearning program? In this article, I'll share 5 key traits of learning organizations.

by Nipun Sharma

December 21, 2017

Compliance Tracking Or Employee Engagement? 5 Tips Towards A Holistic Approach To Your Corporate LMS

Which is more important for online training success: Big Data or human experience? In this article, I’ll highlight the importance of using your corporate Learning Management System for both compliance tracking and employee engagement.

by Nick Bond

December 8, 2017

Traditional Vs Smarter eLearning: Which One Will Waste Your Time

Not all eLearning is created equal; much of it is a complete waste of time with limited active or engaging learning actually happening. Here are some critical rules to ensure you create smarter eLearning, which actually benefits employee and business performance, rather than just ticking a box.

by Luke Merrick

November 17, 2017

Microdistilleries And Microlearning: 8 Ways For Capturing Millennial Employee Attention

Capture the attention of your millennial employees by knowing what drives them, what you can learn from them, and how to keep their attention in a world where we work from anywhere. And, it all starts with microdistilleries and microlearning. Seriously.

by Brian Oderkirk

November 8, 2017

4 Steps To Combining Learning And Development With Marketing Successfully

Once your LMS is launched, you need to hype it up, showcase it in a positive light, communicate it’s value, connect with your audience, and increase product loyalty. Sounds a lot like what a marketer would do, right? In this article, I’ll share 4 steps that will help you successfully promote your LMS.

by Sushrut Gaikwad

November 7, 2017

3 Best Practices Of Bridging The Learning And Doing Gap

Executives don’t have confidence in our ability to make an impact, and only 50% of learners feel training helps them improve performance. We call this the learning-doing gap. Read on for best practices to address this persistent problem.

by Steve Lowenthal