Mobile Performance Support

The best articles specialized in Mobile Performance Support by our top Mobile Performance Support authors. Important information, latest trends and resources. Click to read our articles.

5 Key Holistic Principles For Performance Support Applications

5 Key Holistic Principles For Performance Support Applications

If you are new to designing for mobile and wearable performance support applications, adopting a holistic perspective can help guide your activities. A holistic perspective will focus on the user experience and help you see what a user will try to accomplish with your tool. Considering and using holistic guidelines can help you answer the fundamental “Can I” versus “Should I” design dilemmas.
6 Tips To Use Mobile Performance Support To Enhance Customer Service

6 Tips To Use Mobile Performance Support To Enhance Customer Service

It is true that your sales team is out on the front lines every day trying to increase your company's revenue. As such, giving them the training and support they need is essential. However, there is another department working behind the scenes that needs just as much performance support as their counterparts: customer service. In this article I'll offer 6 tips for creating a mobile performance support plan for your customer service staff.