How To Build Remote Work Skills In Online Training
Technology has made the world much smaller. With the click of a button or tap of a screen you can build a thriving business that is free of geographical limitations. But only if you manage to hire, cultivate, and foster the right talent. In global organizations, every employee must be able to collaborate with their colleagues or fly solo, depending on the circumstances. Here are 8 helpful tips for building remote work skills through your online training course.
1. Incorporate Group Collaboration Online Training Activities
It's already challenging to work with colleagues who are in the same building. Certain personalities don't mesh well or there is an issue with communication. These difficulties are compounded when employees are thousands of miles apart. They can't simply walk over to the HR department to verify company policy or deliver a file to the in-house accountant. There are geographical limitations that can hinder the collaboration process. The good news is that you can incorporate group collaboration online training activities that build teamwork skills and keep the lines of communication open. This also helps employees feel like they are part of a larger community. They know that they can work with their colleagues to solve problems and overcome challenges.
2. Use Multimedia To Demo Tasks
Remote workers don't have the luxury of viewing tasks firsthand. There isn't an on-site instructor to show them the ropes and walk them through the process. However, multimedia demos and online tutorials are a great alternative. They offer a visual representation that employees can observe and mimic. For example, they're able to watch the eLearning character complete a sales transaction. They have the power to pause the online training video at any point or replay steps until they fully comprehend the process.
3. Create Skill-Based Online Training Simulations That Build Experience
Employees usually build experience on-the-job, learning from their peers, managers, and instructors. Unfortunately, this also comes with a steep learning curve that can negatively affect the organization. For instance, an employee isn't able to complete a return in a timely manner. As a result, they lose a valuable customer and their repeat business. Online training simulations give remote employees the opportunity to immerse themselves in real world environments without any risk. They can explore every aspect of the task, interact with virtual customers, and build essential workplace skills.
4. Compile A List Of Online Resources
Your distributed workforce requires access to online training resources round-the-clock. There is usually a time difference involved, which makes quick communication a challenge. Waiting for a manager to reply to an email might cost them a sale. Thankfully, you can give them the online training materials they need by creating an online training repository. This includes microlearning online tutorials, task walkthroughs, online training simulations, and self-assessments. Your remote sales team can also benefit from bite-sized product demos that highlight the features and specs. Compile a list of your online resources with clickable links and categories so that employees find the information they need quickly.
5. Stress The Importance Of Organization And Time Management
One of the major obstacles that remote employees face is managing their time effectively. There isn't a manager to keep them on track or a strict schedule to follow. They typically have more freedom when it comes to their work day. But this also means that they have to build their organization and time management skills. Incorporate real world examples, case studies, and tips sheets that focus on these vital soft skills.
6. Create Personal Online Training Paths To Hold Employees Accountable
There are actually two approaches to hold employees accountable for their own training and development. The first is personal online training paths that allow them to choose which online training activities they complete and when. Employees have the power to participate in online training exercises that further their learning goals and objectives. However, they are also held responsible if they don't meet their commitments. The second approach is a training contract. This outlines online training requirements, resources, and the desired outcomes. It also stress the consequences and repercussions if they fail to uphold their end of the bargain.
7. Provide Personalized Praise And Feedback
Employees may not even be aware that they are incorrectly performing a task or exhibiting unfavorable behaviors. For this reason, you must offer consistent, personalized feedback to highlight areas for improvement. Likewise, you should praise remote workers who excel and acknowledge their accomplishments. This increases their intrinsic motivation and makes them feel appreciated. As a result, they are more likely to stay with the company and contribute to its success. Feedback should also be part of your eLearning course design. For example, a branching scenario that points out an employee's strengths and weaknesses after they complete the online training activity.
8. Offer Continual Support
Geography shouldn't be a boundary in regards to online training support. There are a variety of online platforms that allow you to stay in constant contact with your distributed workforce. For example, Project Management online tools, social media, and online forums. Mentorship programs are another option. This gives your employees the chance to share online training experiences, skills, and knowledge with others. Lastly, host regular online training webinars and live events to ensure that everyone is on the same page. Provide them with a list of topics beforehand and invite them to ask questions during the meeting. Remote workers are able offer their input and discuss concerns in order to overcome productivity roadblocks. They can even participate in lively discussions and brainstorming sessions with co-workers who are across the globe.
Remote work skills aren't just for distributed staff. They can benefit any organization that has team members in different locals. Big and small companies can use these 8 tips to facilitate online collaboration, communication, and teamwork within their ranks.
Managers are a crucial part of the remote work skill online training process. Read the article 8 Tips To Maximize Manager Involvement In Online Training to discover some useful tips to help you maximize manager involvement in your online training program.