EI Design

EI Design is a leading Learning and Performance Support solutions provider that thrives on transforming learning – keeping it alive, relevant, impactful, and continuous.

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Performance Overview
Overall Rating 92%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

It was great experience working with EI design. Looking forward to work with EI in future.

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Pinpoint requirement analysis Timely deliveries Quality of the product Work ethics
What do you dislike? Working with EI from past 6 months. Haven't experienced any negative aspect.

TAZEEM KHAN

Industry: Elearning | Company size: 1-10 | Level: Director | Focus: Business Development | Experience with the company:

On time every time is EI Design's goal. Their creativity and innovation is superlative.

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? They treat their customers like kings, always on top of their customer service game. Attention to details is at its 100%. On-time delivery each time.
What do you dislike? Nothing really worth mentioning. We've worked together for the last one year and there hasn't been a single instance where EI Design has disappointed us. They've always exceeded our expectations.

Talat Dabir

Industry: Information Technology and Services | Company size: 11-50 | Level: Director | Focus: Program and Project Management | Experience with the company: More than 1 year

They have been very responsive and provided an excellent prototype based on our expectations.

Overall Rating 80%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Every member in the team has been Very responsive and trying to accommodate our preferences.
What do you dislike? Sometimes the Communication over phone is hard to understand given the connectivity.

Franziska Blunck

Industry: Financial Services | Company size: 10,000+ | Level: VP | Focus: Education | Experience with the company: Less than 6 months

Good experience so far with EI Design. Looking forward to collaborate more.

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Project planning and delivery approach Documentation/Setting expectations Flexible to changes in requirements
What do you dislike? Communication is a bit too high. Not everything needs to be looked at, but it still takes sometime to read/respond. Can reduce the number of Status updates.

Mahesh Reddy

Industry: Consumer Goods | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience with the company:

We worked with EI Design to develop an online course on financial inclusion.

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
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  • Value for Money
  • Likelihood to Recommend
What do you like best? -professionalism, project management and communication across different team members -design skills, visuals -reliability, regular calls
What do you dislike? I would have appreciated them to be more creative, more pro-active in suggesting alternative ways of doing things. Without having had any previous experience in the development of e-learning, it was sometimes difficult for me to propose the right things.

Barbara Scola

Industry: International Trade and Development | Company size: 51-200 | Level: Consultant | Focus: Research | Experience with the company:

We needed such expertise on eLearning to convert our existing Training materials into modern way.

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Their great experience about eLearning and the way they can deal with complex technical content to turn it into a training material suitable for our Teams.
What do you dislike? Nothing special. Deadlines are sometimes not fulfilled and we may have to repeat some requests, but this also comes from the material we provide that are not clear enough.

Franck TUPIN

Industry: Chemicals | Company size: 1,001-5,000 | Level: Manager | Focus: Program and Project Management | Experience with the company: More than 1 year

Excellent partnership; good feedback; great communication.

Overall Rating 83%
  • Achieved Results
  • Communication
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  • Quality of Service
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Willingness to work together. Transparency about issues. Honest feedback on questions. Good working level team and sales interaction.
What do you dislike? Perhaps, better file/information handling systems required in future. A large collection of emails and files needs to be better organized rather than dealing with them in a pile.

Parimal Tathavadekar

Industry: Education - Higher | Company size: 1-10 | Level: Consultant | Focus: Education | Experience with the company:

Overall very good. We've worked with them on a few projects with good results.

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They produce high quality content for us and are generally very good at communicating project progress.
What do you dislike? Occasionally agreed deadlines are missed, which can cause problems with a client who is expecting to see an updated version of some content on a specific date.

Stefan Pereira — Digital Learning Specialist at Harvest

Industry: Elearning | Company size: 11-50 | Level: Senior | Focus: Program and Project Management | Experience with the company:

My experience has been very good thus far. They have been very responsive

Overall Rating 77%
  • Achieved Results
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  • Value for Money
  • Likelihood to Recommend
What do you like best? I have just started engaging with them on a partnership basis. They have been very responsive in the way they deal with their partners and have been proactive. Being from an eLearning industry myself I was pleased to see their documentations in order and the case studies were all relevant. The sales lead actively engaged with us.
What do you dislike? None yet Perhaps when we start engaging on a real-time project I have may have some feedback and suggestions for them.

Vinod Subramani

Industry: Elearning | Company size: 11-50 | Level: Manager | Focus: Business Development | Experience with the company:

Approachable, sensible, agile partners, collaborative

Overall Rating 100%
  • Achieved Results
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  • Value for Money
  • Likelihood to Recommend
What do you like best? EI Design team is a very good example of collaboration, teamwork and customer centric-ness. They are agile and make changes as requested by the business. What makes it a pleasure to work with them is that they truly act like 'partners' consulting to understand the requirement and delivering high quality work.
What do you dislike? I would like to look into the positive of the contribution done by EI Design. So no comments.

Ahmed Ashfaq

Industry: Insurance | Company size: 10,000+ | Level: Senior | Focus: Human Resources | Experience with the company: More than 1 year

They have professional people and best services to help you match up your needs.

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Extremely creative and industry leaders in e-Learning. Very quick turnaround and deadline orientation. We had a great support from one of the Team Member of EI design- Sudheendhraa.
What do you dislike? No Issues so Far. The services provided were helpful & Would recommend others as well.

Prashant Anandani

Industry: Apparel & Fashion | Company size: 1,001-5,000 | Level: Manager | Focus: Creative | Experience with the company: More than 1 year

Started very well but we are missing all final deadlines

Overall Rating 50%
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  • Value for Money
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What do you like best? Started off very well. Employees were very attentive and personable. Good communication until the last month.
What do you dislike? Communication is failing in the final hour, deliverables are late, and promised fixes are not getting made. Some communication issues since our native tongue is English and EIs is not.

Kathryn Tate — Training and Certification Development Manager at CMMI Institute

Industry: Education - Higher | Company size: 51-200 | Level: Manager | Focus: Product Management | Experience with the company: 6-12 months

EI Design was very responsive and results oriented!

Overall Rating 80%
  • Achieved Results
  • Communication
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  • Quality of Service
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Professionalism, Quality and Result oriented approach - We contacted EI Design for Content development services and their response was very quick. They had a defined project management approach which helped in organizing things together.
What do you dislike? Should have more face-to-face discussions; Encourage customer relationship by organizing meetings with SMEs

Abinaya Natesan

Industry: Apparel & Fashion | Company size: 201-500 | Level: Senior | Focus: Quality Assurance | Experience with the company:

Good team of experienced IDs and developers. It was overall a good experience.

Overall Rating 77%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Regular follow ups from the team especially the sales team, commitment to ensure delivery as promised.
What do you dislike? I felt that a company like EI Design should have paid a bit more attention in understanding the requirement. The development team should be a bit more proactive in terms of meeting the expectations of the customers.

Poornima Pillai — --

Industry: Elearning | Company size: 201-500 | Level: Manager | Focus: Program and Project Management | Experience with the company:

They are quick to replay, stay on top of their projects and are always friendly and helpful.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They can assist me in my smaller projects that I don't have the bandwidth to complete. This means I don't have to turn away business. They are fast, reliable and Praveen keeps up on making sure all communication occurs and timelines are developed. I will be back.
What do you dislike? I don't have any items to place here at this time. We are working on our first project together and I can't wait to see the results.

Damian Randisi — Director, Learning & Development at New Horizons Computer Learning Centers / 5Point Enterprises

Industry: Elearning | Company size: 201-500 | Level: Director | Focus: Human Resources | Experience with the company:

EI has proved to have high level of knowledge and experience in the CBT space.

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? High quality of work. Innovative/creative teams. They seem to understand my requirements easily.
What do you dislike? Still very early interactions, hence not much to say. but from initial interactions there have been delays.

Nandita Ravindran

Industry: Computer & Network Security | Company size: 11-50 | Level: Consultant | Focus: Consulting | Experience with the company:

It was excellent and always ready to take the challanges

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? On time Delivery with quality of work. Excellent team work and excellent team. Always ready to take new challenge and ready to deliver
What do you dislike? NA. As far as now, I have not seen any dis-ability as they are having a excellent team.

Vipulkumar Chokshi

Industry: Elearning | Company size: 1-10 | Level: Director | Focus: Product Management | Experience with the company: 6-12 months

Our organisation has used EI Design for 4 years for various CrossKnowledge Clients.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Its great that they are 5 hours ahead of us. This usually helps us speed up activity and keep on track with milestones. Communication is great too. The more we work with them, the better they understand the working style and strategy of our clients. They are very familiar with all authoring tools including our own Mohive tool, which increases our ability of delivering cost effective solutions for our clients.
What do you dislike? I haven't come across anything I dislike really. All the client work produced by EI Design, comes at high standards.

Sabina Carchesio

Industry: Elearning | Company size: 501-1,000 | Level: Consultant | Focus: Sales | Experience with the company: More than 1 year

Good team to work on projects with faster turn around time.

Overall Rating 100%
  • Achieved Results
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  • Value for Money
  • Likelihood to Recommend
What do you like best? A responsive team with very apt design expertise. Process oriented and highly professional team to work with. Can come up with new approaches and designs.
What do you dislike? We did not face any hassles working with EI Design team, due to smooth communication and reporting.

Shilpa Parinam

Industry: Computer Hardware | Company size: 5,001-10,000 | Level: Senior | Focus: Engineering | Experience with the company:

Professional service provider and the experience was great

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Dedicated team always looking to improvise, optimal turnaround times without impacting quality which is very important for us, very proactive in terms of design and suggesting improvements and very flexible.
What do you dislike? We have not yet found a reason to dislike EI Design. Every time they have been able to match or exceed our expectations.

Sheeba Martin

Industry: Retail | Company size: 11-50 | Level: Manager | Focus: Administrative | Experience with the company: Less than 6 months

EI Design was creative, responsive and delivered a bug free product

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The project EI Design worked on was closely linked with a much larger product development effort. This meant that their timelines and deliverables had to be quite flexible based on externalities. I found EI design to be quite responsive and willing to work with us with an eye on final outcomes. This was a refreshing change from many other firms, who in our experience, had a more transactional approach to projects.
What do you dislike? Development area: Invest more time and energy thinking about how your work intends to impact end users. That would make your inputs that much more valuable to clients.

Srikanth Muralidharan

Industry: Education - Secondary | Company size: 201-500 | Level: Manager | Focus: Product Management | Experience with the company:

Worked on a short term project and liked the professionalism

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? It is a pleasure to work with EI Design. They delivered an excellent learning solution for our customer care team. All our expectations were meet and we achieved our results as planned.
What do you dislike? There is nothing that I dislike about working with EI Design. We have had a positive experience working with EI Design.

Syeda Khursheed

Industry: Retail | Company size: 51-200 | Level: Manager | Focus: Marketing | Experience with the company: Less than 6 months

Good team - High customer focus and Good quality output

Overall Rating 80%
  • Achieved Results
  • Communication
  • Deadlines
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  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? EI design is keen to deliver on their clients tight deadlines and maintains a continuous communication channel to try and ensure the same as well as avoid any confusion
What do you dislike? Overall Costs are high - Indian organization but UK prices and hence, work allotted could be limited

Charudatta Joshi

Industry: Oil & Energy | Company size: 1,001-5,000 | Level: Manager | Focus: Marketing | Experience with the company: Less than 6 months

Converting professional development courses for educators into Storyline 360.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
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  • Value for Money
  • Likelihood to Recommend
What do you like best? It is a pleasure to work with EI Design. They are very responsive to our questions and requests and are delivering an excellent work product for us. We have established together an excellent work flow and communication process.
What do you dislike? There is nothing that I dislike about working with EI Design. We have had a positive experience working with EI Design.

Alanna King Shevak

Industry: Publishing | Company size: 501-1,000 | Level: Consultant | Focus: Education | Experience with the company: Less than 6 months

Harvest have been working with EI Design for over 5 years and their are a key partner for Harvest.

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
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  • Value for Money
  • Likelihood to Recommend
What do you like best? The quality of the digital learning content in particular their expertise in visual design. Their partnership approach.
What do you dislike? The outsource model can sometimes be challenging but that is the nature of the service.

John Kilroy — Head of Learning Technology, elearning Specialist and Instructional Designer

Industry: Elearning | Company size: 11-50 | Level: Director | Focus: Consulting | Experience with the company: More than 1 year

EI is a creative and professional collaborator in the design and execution of online learning.

Overall Rating 97%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Their ability to really listen to customer needs and tailor solutions to meet them.
What do you dislike? There isn't anything in particular that I dislike. I would like EI to bring more design chops to the table at the start of a project (increasingly complex ones), and exhibit the same level of discipline as in execution.

Rohan Kohli

Industry: Professional Training & Coaching | Company size: 10,000+ | Level: Director | Focus: Consulting | Experience with the company: 6-12 months

Good Understanding of the business, very committed to the task.

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? I like their extremely professional approach to the task. Great understanding of the requirement and delivering under strenuous timelines. I was able to connect with Subbu and Shiva right from day one and never felt that there were any gaps from a process standpoint. In that regards, all the best for this and future projects. Overall, a never say "No" attitude. Friendly, empathetic and with an eye for the cause. Good folks to work with. Thanks!
What do you dislike? Nothing specifically. I think for a project of this nature they have ticked most boxes. I guess the only area where we might need to work together is ensuring consistency in the output on projects where we need to scale up if projects of a much larger size come along.

Prashant Nair

Industry: Human Resources | Company size: 10,000+ | Level: Consultant | Focus: Program and Project Management | Experience with the company: Less than 6 months

so far the experience has been good and fit for purpose

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
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  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They have proposed some good ideas to create the e-learnings, were very responsive and made at our disposal a good team of professionals
What do you dislike? Maybe they could act more actively as e-learning experts by proposing more often ideas and best practices.

Danielle Beltrao

Industry: Consumer Goods | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience with the company: 6-12 months

In one word 'professional'...very responsive and able to understand our needs quickly

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Pleasure working with them as always available and responsive for any queries and able to understand our requirement and turn things around quickly. Whether it was getting the technical team together to have a chat with our LMS team or changing the proposal it was always done as promised. The output delivered was great and the whole process of working with the extended EI Design team post initial sales was seamless as many times delivery doesn't live upto what the sales team sold.
What do you dislike? A little on the higher side in terms of costing but guess good output comes at a price

Ramit Chaudhri

Industry: Information Technology and Services | Company size: 10,000+ | Level: Director | Focus: Business Development | Experience with the company:

So Far So Good :) Launch the program and the experience is good and satisfactory

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
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  • Value for Money
  • Likelihood to Recommend
What do you like best? The quality of services and responsiveness. We are still at the designing phase and with their commitment, we are hopeful that we will launch our program on time and with flying colours
What do you dislike? * Thera are only based out in Bangalore. We miss thier presence in Noida. * other thing is that they do not have inhouse Video shooting for other Geos (US, Europe, APMEA etc)

Noopur Srivastava

Industry: Information Technology and Services | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience with the company: Less than 6 months

It was a great experience to work with EI Design, a talented and a creative team.

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? A creative team that thinks innovative solutions with a direct relevance to business.
What do you dislike? ................................................ . ......................

Sarfraz Taj

Industry: Computer Software | Company size: 1,001-5,000 | Level: Director | Focus: Consulting | Experience with the company: 6-12 months

EI Design did an excellent job of meeting deadlines and communicating each step along the way.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I enjoyed the timeliness of meeting each phase of the project. The team was also very responsive to any questions or modification requests.
What do you dislike? I spent time editing much of the language and colloquialisms to meet customers needs for U.S. audiences.

Peter Valenzuela, MD, MBA

Industry: Medical Practice | Company size: 1-10 | Level: Consultant | Focus: Consulting | Experience with the company:

Top-Notch Learning Provider of Both Graphics and E-Learning

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
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  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Our account team at EI is always very timely and clear in their communications. Their graphic design and training development are excellent and never look dated or like standard, off-the-shelf e-learning courses. They always take our feedback and changes positively even if we change our mind a few times. We will continue to use them and look forward to learning how we can deliver compliance training in new and different ways.
What do you dislike? We have found that detailed reviews that really look closely at every element of a course are sometimes lacking which leads to missed deadlines.

Paula Hagen

Industry: Staffing and Recruiting | Company size: 1,001-5,000 | Level: Manager | Focus: Legal | Experience with the company: More than 1 year

prompt in their service and the communication was crystal clear from day one

Overall Rating 80%
  • Achieved Results
  • Communication
  • Deadlines
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  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Expectations were met on a timely manner and the communication was great. Value for money service. Clear set of deliverable were present and it was achieved on time.
What do you dislike? There is nothing I can think off that I dislike about their service. They did a fantastic job and were above my expectations.

M Renish

Industry: Information Technology and Services | Company size: 1-10 | Level: Consultant | Focus: Consulting | Experience with the company: 6-12 months

We contacted EI Design in order to prepare an interactive online training.

Overall Rating 73%
  • Achieved Results
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  • Value for Money
  • Likelihood to Recommend
What do you like best? The training prepared is really nice and interactive, with videos and exercises.
What do you dislike? The communication was not really clear at the beginning. The project manager told me that I just had to send to EI Design the material of the training. In reality, I was asked to re-take all the screenshot and the content of my training was all modified, and I had to review hundreds of slides. I had to dedicate to this project a lot of working hours, but my manager was not aware of it at the beginning. We were not aware of the effort (in term of working hours) requested to us.

Alice Cavestro

Industry: Food & Beverages | Company size: 10,000+ | Level: Entry | Focus: Finance | Experience with the company:

Excellent thought partner on innovative learning approach, reactive and always professional

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
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  • Value for Money
  • Likelihood to Recommend
What do you like best? We really enjoy how they adapt their ways of working depending on the project needs and deadlines but also their proactiveness on learning design and strategy.
What do you dislike? EIDesign is especially talented on the learning strategy and design but could also diversify the graphical design skills.

France Bobet

Industry: Management Consulting | Company size: 10,000+ | Level: Senior | Focus: Education | Experience with the company: 6-12 months

willing to experiment and innovate with new technologies.

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Innovative, experimental, problem solving and ready to take on fresh challenges. Always have been able to come up with nice designs and good solutions for problem statements.
What do you dislike? Communication needs to improve and quality testing needs to be more profound before delivering solutions to the client.

Moinak Saha(PMP) — Assistant Vice President-Organisational Effectiveness Service Delivery at Swiss Re

Industry: Insurance | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience with the company:

Our experience with EI Design to date as been a delight!

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? EI Design has been a pleasure to partner with over the last 2 years, I would say that their knowledge around how to get the best out of digital learning to achieve desired outcomes is a great asset. This coupled with their attention to detail and responsiveness had helped us deliver may successful project for our customers.
What do you dislike? I can honestly say that there is nothing that we do not like about EI Design. This is also the feedback we have from our clients who we have used EI Design services through us.

Harminder (Harmy) Ghataore — Global Account Manager at CrossKnowledge

Industry: Elearning | Company size: 201-500 | Level: Manager | Focus: Education | Experience with the company: More than 1 year

Professional and Good Quality

Overall Rating 100%
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What do you like best? Personal touch
What do you dislike? Nothing

Christopher Joseph — Freelance Trainer at Consultant Trainer

Industry: Government Administration | Company size: 1,001-5,000 | Level: Senior | Focus: Operations | Experience with the company: More than 1 year

Proactive and committed to deliver with impact!

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Practiveness and flexibility to address the design expectations with multiple hi-end elements.
What do you dislike? -

Jovi S F YAN — Organisational Development / Leadership / Training / Coaching / Sport Coach

Industry: Nonprofit Organization Management | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience with the company:

"Commitment in the quality and deliver"

Overall Rating 100%
  • Achieved Results
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  • Value for Money
  • Likelihood to Recommend

Karthik Rao — Project Manager - Multimedia at Mayflower Language Services Pvt. Ltd.

Industry: Elearning | Company size: 201-500 | Level: Manager | Focus: Support | Experience with the company:

Helped us build a new business vertical with a strong foundation.

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
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  • Value for Money
  • Likelihood to Recommend
What do you like best? The EIDesign Team is very approachable and easy to work with.Ideas and suggestions are heard and what is doable is achieved even through better suggestions made.They are flexible and reciprocate positively to discussions.
What do you dislike? -

Krishna Kumar — Training Manager at MetricStream Infotech (India) Private Limited

Industry: Information Technology and Services | Company size: 501-1,000 | Level: Manager | Focus: Information Technology | Experience with the company: More than 1 year

Good product for the money.

Overall Rating 80%
  • Achieved Results
  • Communication
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  • Value for Money
  • Likelihood to Recommend
What do you like best? Very flexible and responsive. Always willing to help and go the extra mile.
What do you dislike? At times, quality suffers. Not always sure change requests are implemented creating more effort to review their work.

Jeffrey Anhut — Organization and People Development Consultant at Swiss Re

Industry: Insurance | Company size: 10,000+ | Level: VP | Focus: Human Resources | Experience with the company: More than 1 year

They never miss the timeline.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Committed to quality.
What do you dislike? -

Ranjit Biswal — Building the bridge of learning across the world by e-Learning Localization, Voice-Over, Multimedia and Subtitling.

Industry: Elearning | Company size: 201-500 | Level: Manager | Focus: Business Development | Experience with the company: More than 1 year

Fruitful partnership that delivers on promises

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Vast experience and excellent command of all aspects of production from design to development to delivery
What do you dislike? Being keen on delivering high-quality products might affect timelines

Hossam Hammad — Deputy Director - Talent, Learning & Development

Industry: Leisure, Travel & Tourism | Company size: 501-1,000 | Level: Director | Focus: Human Resources | Experience with the company: 6-12 months

Great Gamified Solution!!

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Out of the box solution and rich experience.
What do you dislike? None.

Sanjay John — Manager Training and Certification at Automation Anywhere

Industry: Computer Software | Company size: 501-1,000 | Level: Manager | Focus: Education | Experience with the company: More than 1 year

Excellent service, very responsive and hardworking

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Dedicated account manager, short turnaround times, very proactive in terms of design and suggesting improvements and very flexible.
What do you dislike? There was nothing that I disliked

Deborah James — Global Capability Manager - Sales, Marketing and Retail

Industry: Oil & Energy | Company size: 10,000+ | Level: Manager | Focus: Marketing | Experience with the company: More than 1 year

Fantastic service and great value for money product

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They're so easy to do business with - responsive, agile, attention to detail, never let you down on deadlines or quality. Great business partner.
What do you dislike? Sometimes I have had to be pragmatic on how information is presented using their Mohive template, however, using this authoring tool was our business decision and they have other tools they can use - so this is more our limitation than theirs.

Joanne Murgatroyd — Global Marketing Capability Manager at Castrol

Industry: Oil & Energy | Company size: 5,001-10,000 | Level: Manager | Focus: Human Resources | Experience with the company: More than 1 year

Excellent service delivery, innovative approach, great end result

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Responsiveness of the team and a driven project manager. Great value for money overall
What do you dislike? -

Heimo Grasser, MA, BSC — Regional Security Manager, MEA | Certified Expert in Corporate Security & Business Continuity | Trusted Security Advisor

Industry: Professional Training & Coaching | Company size: 1-10 | Level: Owner | Focus: Consulting | Experience with the company: More than 1 year

smart, dedicated and creative team

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The team and talent. Their work quality is good - illustrations, navigation, ideas on games etc. Open to feedback - everything that I had expressed my concern over has been acted on. Customer Focus - we are a small team, new to L&D - our requirements keep changing even beyond the SOW signing - they have always taken into consideration our viewpoint
What do you dislike? They seem to be working well in a planned way. During times when my requirements have changed, the team has taken 2-3 days to come back to me with a revised schedule. I would have preferred if they quickly turn around and tell me what is possible and when and what is not.

saloni bhargava — Manager - HR at Myntra Designs Pvt. Ltd.

Industry: Retail | Company size: 1,001-5,000 | Level: Manager | Focus: Human Resources | Experience with the company: More than 1 year

Very Responsive, with an eye for detail and extremely flexible!

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Their ability to understand requirements, provide key inputs in learning and also their ability to ensure that the customer is satisfied completely. They've consistently gone the extra mile to deliver quality learning products, while also ensuring a learning is clearly and concisely represented.
What do you dislike? Don't have too much to say in this department.... Their ability to get to the most granular level sometimes leaves users a bit lost, but they've always compensated by simplifying things by giving visual samples, etc... to ensure that users fully understand what they are saying.

John Vijay Bhaskar — Global Marketing Manager at Accel Frontline Limited - A CAC holdings group company

Industry: Computer Software | Company size: 11-50 | Level: Director | Focus: Information Technology | Experience with the company: 6-12 months

The experience has been good. The quality of work is good

Overall Rating 73%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The teams working on our course, they very hardworking, flexible and deliver on time
What do you dislike? A bit expensive

Maria Elizabeth — Lead Training Developer at MetricStream

Industry: Computer Software | Company size: 1,001-5,000 | Level: Senior | Focus: Product Management | Experience with the company: More than 1 year

EI Design has exhibited a great degree of knowledge and professionalism.

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Timely response to inquiries and keeping projects on track. Great final products.
What do you dislike? Phone conferences are difficult to understand the English. The top level communicates extremely well. However when conference calls with Webex the Leaders were very difficult to understand which is made worse by the echo in the room. It was not a big issue for us but when we included our clients in the conversation it was a bit uncomfortable for them to keep asking for a repeat of sentences. I suggest having a really clear English speaker there to translate when needed.

Mark Mooring — Owner, Proper Authorities

Industry: Hospital & Health Care | Company size: 10,000+ | Level: Consultant | Focus: Consulting | Experience with the company: More than 1 year

We resourced EI Design for a project that we didn't pursue

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? EI Design was responsive and professional at all interactions and provided us with timely information and estimates. Because our project was very specific and we were working within very specific boundaries, they took the time to truly customize the project scope based on what we needed their experts to accomplish.
What do you dislike? It was sometimes difficult waiting for replies during contract review. Outside of that, EI Design left nothing to want for. Please do not let the 2 star rating above mislead; it was the most I could give seeing how we actually did not accomplish any project, though, again, that was no fault's of EI Design's.

John Kulsick — Director of Curriculum/Content at Sprinklr: helping brands build real, human relationships

Industry: Information Technology and Services | Company size: 1,001-5,000 | Level: Director | Focus: Education | Experience with the company:

EI Design has been extremely responsive to our needs

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Quality of work, responsiveness,
What do you dislike? Time lag

Marvin Dejean — Certified Design Thinking consultant on innovation management, leadership agility and visual strategy facilitation.

Industry: Banking | Company size: 1,001-5,000 | Level: Consultant | Focus: Business Development | Experience with the company: Less than 6 months

You get the desired output swiftly with minimal inputs.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Their understanding level.
What do you dislike? -

Shekhar Yadav — Executive Assistant to MD | Program Management | Customer Experience | Strategy & Operations

Industry: Dairy | Company size: 501-1,000 | Level: Senior | Focus: Program and Project Management | Experience with the company:

EI design always has a solution no matter the complexity of the project

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Responsiveness, communication and quality of service.
What do you dislike? I have no comments. I am very pleased with the service.

Marian Ceccardi — HR Consultant | Business Development | Recruiting

Industry: Human Resources | Company size: 1-10 | Level: Owner | Focus: Human Resources | Experience with the company:

Responsive, creative, good value for money

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They are very flexible and work within your request.
What do you dislike? They require a lot of management in order to meet the deadlines.

Myrta Barell Swain — Organizational Effectiveness Services & Solutions team lead at Swiss Re

Industry: Financial Services | Company size: 10,000+ | Level: Manager | Focus: Media and Communication | Experience with the company: More than 1 year

A good one-stop solution for blended learning needs

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? * The quality of the final product was very good * The overall project management process was clear
What do you dislike? * I would prefer more upfront & transparent cost estimates * Response time and follow-up could be improved

Corwin Vandermark — Accelerating manager development at Fortune 500 firms

Industry: Professional Training & Coaching | Company size: 11-50 | Level: Manager | Focus: Consulting | Experience with the company:

On-time delivery by a great team of experts

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Very strong capabilities around e-learning and an undiluted focus.
What do you dislike? -

Ananth Kumar — Co Founder at QiWorks

Industry: Marketing and Advertising | Company size: 1-10 | Level: Owner | Focus: Consulting | Experience with the company: 6-12 months

Our experience with EiDesign was outstanding and entirely satisfying.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? What I like about EiDesign is that it is a team of highly committed professionals who were willing to work very closely with us on our requirements. Despite our requirements being fragmented and complex, they were patient with us, guided us thru the process and supported us in building great content. They have a consultative approach, work to understand the needs of the client prior to offering a solution. Consultative selling is what we liked most about EiDesign.
What do you dislike? We had an excellent experience, so nothing to dislike.

Anand Bhaskar — Founder & CEO at Planet Ganges

Industry: Education - Higher | Company size: 11-50 | Level: Director | Focus: Sales | Experience with the company: 6-12 months

A uniquely delightful experience

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? 1. Innovative content creation backed by strong design and instructional sensibilities 2.Very quick turnaround and deadline orientation 3.Quality focus 4. Highly responsive to customer needs
What do you dislike? No issues so far. Quick suggestion on this form: In the box "What is your position level" please do allow for Consultant

Madhumita Saha — Consultant head of Product Development, Consumer Business at Arc Skills

Industry: Education - Secondary | Company size: 51-200 | Level: Manager | Focus: Education | Experience with the company:

Off-shore QA

Overall Rating 63%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Tom Kapocius — Course Media Supervisor

Industry: Education - Higher | Company size: 1,001-5,000 | Level: Manager | Focus: Education | Experience with the company: More than 1 year

Agile and Proactive eLearning Development Company in India

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Agility, Transforming learning solutions, Dedicated and Hardworking team.
What do you dislike? None as of now.

Rashmi Jaladappa — Digital Marketing Consultant at Techmantu

Industry: Business Supplies and Equipment | Company size: 11-50 | Level: Senior | Focus: Marketing | Experience with the company: More than 1 year

Easy, professional and collabrative

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Mike Corker FCIPD — Director, Technology Learning Services at ERM: Environmental Resources Management

Industry: Management Consulting | Company size: 5,001-10,000 | Level: Director | Focus: Consulting | Experience with the company: More than 1 year

Most Professional, Great Pool of Team and Talent.

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Great company to Work with, Most Professional in the industry.
What do you dislike? -

Lerrick Dlima — Branch Manager - Emircom, Dubai.

Industry: Computer & Network Security | Company size: 201-500 | Level: Manager | Focus: Operations | Experience with the company: More than 1 year

User friendly, simple and efficient solutions

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? User friendly, simple and efficient solutions
What do you dislike? Nothing

Anoop Gurnani — Director Operations at Emphasis Technologies - FZCO

Industry: Information Technology and Services | Company size: 1-10 | Level: Director | Focus: Information Technology | Experience with the company: 6-12 months

Excellent!

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Extremely creative and industry leaders in eLearning
What do you dislike? Find them a bit expensive compared to other vendors

Shagufta Inamdar — Head Learning & Development at Hewlett Packard - Application Global Delivery India

Industry: Information Technology and Services | Company size: 10,000+ | Level: Manager | Focus: Human Resources | Experience with the company: 6-12 months

Partners for outsourced content development for our customers

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Responsiveness, speed of turnaround, value, creativity, innovation and leading edge thinking around learning.
What do you dislike? Due to their location, we don't get to see them in person as much as we might like!

Paul Morton — Director, UK & Nordics for CrossKnowledge, a Wiley brand

Industry: Elearning | Company size: 5,001-10,000 | Level: VP | Focus: Business Development | Experience with the company: More than 1 year

Great journey so far...

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? A great team of committed professionals who are extremely easy to work with; they are a right-sized partner.
What do you dislike? till date, nothing...

Jibin John — Founder & CEO at Service Frames Technology Innovations LLP

Industry: Information Technology and Services | Company size: 1-10 | Level: Owner | Focus: Sales | Experience with the company: 6-12 months

EI Design has been a dependable partner for a number years.

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They provide a great mix of people and services to help you match up your needs. Folks are very friendly and responsive and our clients have been pleased when we recommended them.
What do you dislike? -

Paul Schneider

Industry: Information Technology and Services | Company size: 11-50 | Level: VP | Focus: Business Development | Experience with the company: More than 1 year

Very responsive, hard working team!

Overall Rating 80%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? customer focus, very responsive
What do you dislike? missing deadlines at times...

Saravanan Neel — Co-Founder & COO at Silver Oak Health

Industry: Health, Wellness and Fitness | Company size: 11-50 | Level: Partner | Focus: Product Management | Experience with the company: 6-12 months

Effective

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Straight to the point, dealing with different inputs and ensuring equal quality of output, project management
What do you dislike? sometimes lack of understanding of roles of counterparts (who does what and can provide what) not understanding how EI Design organizes its production process and not understanding roles and attribution of responsibility

Piroska Hunyadi — Director Switzerland, empowering transformation via impactful learning

Industry: Elearning | Company size: 201-500 | Level: Director | Focus: Business Development | Experience with the company: More than 1 year

Flexible and long-term partner understanding exactly what we need

Overall Rating 80%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Mark van der Kallen — Manager Technical Support EMEA at Acer

Industry: Information Technology and Services | Company size: 1,001-5,000 | Level: Manager | Focus: Support | Experience with the company: More than 1 year

Wotking with EI desing has been delightful.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Readiness to suggestions; instructional design expertise.
What do you dislike? Nothing...

Sanjaya Mishra — Education Specialist, eLearning

Industry: Education - Higher | Company size: 11-50 | Level: Manager | Focus: Education | Experience with the company:

I like working with EID.

Overall Rating 70%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I've appreciated the creativity that EI Design brings to the table.
What do you dislike? Direct SME interaction on projects tends to be difficult.

Brian Austin M.Ed — Director, Training at Verisk, Xactware Division

Industry: Insurance | Company size: 1,001-5,000 | Level: Manager | Focus: Education | Experience with the company: More than 1 year