5 Essential Steps To Implement A Successful Employee Onboarding Process
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What You Should Do To Ensure A Successful Employee Onboarding Process

Think back to your first day on the job. You were probably pretty nervous. Yes, you were qualified enough to ace the interview and get hired, but you probably still felt out of your depth. What kind of help did you need? What little things can you remember—the ones that helped and the ones that didn't? Is there a way to incorporate this knowledge for the success of your employee onboarding activities? Follow these essential steps to implement a winning employee onboarding process for your new recruits.

eBook Release: New Hire Solutions For SMBs
eBook Release
New Hire Solutions For SMBs
Discover the essential steps to implement a successful employee onboarding program for your diverse workforce.

1. Pre-Assess To Determine Personal Gaps

As a trainer, assess the new hire themselves, as well as your older employees. Ask each of them what they wanted to know on their first day. Many of their statements will be similar, showing you where to focus. With the employee training participants themselves, run through a SWOT. Let them tell you what areas they want to polish, then suggest a few of your own. As a rule of thumb, summarize your organizational outlook in one sentence. Not the mission and vision. The actual focus of your firm. This crystalizes the skills and attitudes you want new hires to acquire. It clarifies training requirements, both for the employee training participant and for you.

2. Invest In An Employee Training LMS

Training systems vary by company and region. Some corporations prefer to have their new hires 'tail' someone more experienced. They learn by watching. Other organizations assume you have adequate skills for your position, which is why they hired you. So, they expect you to figure things out on your own. The best approach is a mix of both. Because it shows faith in your new employee's competence but shows them, it's okay to ask for help. An employee training LMS can facilitate both work-place approaches because employee training participants can study on their own. But they can still seek assistance when they need it. If they can start training before they report to work, even better. Take some test drives to see which tool meets your needs and your budget. You should also vet employee onboarding software vendors to determine how often they upgrade the tool and their level of expertise.

3. Ensure Your New Hires All Have Compatible Devices

To facilitate 'home training'—before your new hires arrive at the office, mobile apps work best. They can log in to the employee training software and start to explore their new workplace policies. But before you send them any download links, you want to know the type of phone or tablet they have. You can also ask about their data plan. You don't want to send them an Apple app if that isn't their device-of-choice. Also, they've just landed your job, so don't assume they can afford a fancy phone or data bundles. If they've been out of work for a while, or just finished school, they might not have liquidity. Asking about their phone, or even issuing them one at work, goes a long way in earning their loyalty. It motivates them to study and to perform well at work.

4. Design A Training Path For Each Employee

No two workers are the same. Right from the interview pool, you can spot CEO potential or anticipate departmental migration. While you're evaluating their fit for the job, you can already see where to slot them in. And it's not necessarily in the space they're applying for. Thus, as you build a file on them, think about their career trajectory. Then once you hire them, share your thoughts. Together, design a progression chart, with positions they can grow into. Mention the necessary qualifications. They'll know you see them as a long-term employee, and that you've invested in their advancement. They can see their career unfold right from orientation. You can also provide them with a personalized training plan, complete with support resources, activities to bridge skill gaps, and an event schedule. For instance, they receive an automatic invite to every live event that pertains to customer service or sales skills.

5. Develop JIT Resources To provide Support

In any job, there'll be times when you need a quick primer. You might be at family dinner, swapping banter with your brother-in-law. He mentions a problem with his car, and you know your company provides car accessories. But you can't remember if you have the part he needs. Or whether his brand's spares are in stock. If you could glance at your phone and pull up a product catalog, you'd be his hero. New hires need these resources even more frequently because there's so much they don't know about the firm. And they don't know what they don't know until it comes up in conversation. Design a comprehensive library of Just-In-Time online training resources. It'll help them assimilate faster, psychologically, and practically.

The onboarding process has many levels. On the surface, you want new hires to adjust to the office and blend in quickly. Their 'newness' might be a barrier to efficiency, so you want to help them acclimate asap. But it's also the first impression they get of your organization. Thus, it can influence how long they stay at your company before they get restless and start seeking new jobs. What steps can you follow to improve your chances of success? Assess them before they begin to see what gaps you need to fill. Buy an employee training LMS and make sure your employee training participants have compatible devices. Each new hire deserves their own customized training journey, complete with relevant JIT online training resources. This gives them a sense of purpose and asserts their individual value to the company. It's a highly effective retention strategy.

Learn the most common onboarding errors that may cost you your top talent, and tips to avoid this. Download the eBook New Hire Solutions For SMBs: Your Guide To Choosing The Best Employee Onboarding Software For Your Business Goals And Budget to check on the onboarding best practices when using a new employee training LMS, and much more.

eBook Release: Thinkific
Thinkific
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