eBook
Launching Your Customer Education Program: Technical Considerations For Taking Training To Partners
eBook
Launching Your Customer Education Program: Technical Considerations For Taking Training To Partners
by Rustici Software / Published: Aug 21 2025
What it's about
As your customer base grows or your products become more complex, you need a reliable way to not only distribute your training to your channel partners and customers, but also to track the overall performance and effectiveness of your training. This comprehensive guide provides actionable advice for meeting your external partners where they are.
Key chapters
-
Implementing A Customer Education Program
What is an Extended Enterprise training approach? -
Technical Considerations: Accessing Training
How your content is delivered, the importance of accurate and consistent information, and visibility into content usage. -
A Wide Variety Of Content Consumers
Extending the reach of your training is becoming more essential as product distribution channels continue to increase. -
Taking Training To Your External Audiences
How can you share content via proxy files vs. handing off a downloaded version? -
Reaping The Benefits Of Customer Education Programs
Removing the friction of accessing training, ensuring training accuracy, gaining valuable business insights, and increasing the value of your training investment. -
Content Controller Makes Reaching Your Partners Easier Than Ever
Manage your training content in one central location and distribute it to external partners and customers within their system of record. -
Extended Enterprise Success Stories
How Valvoline and Alarm.com worked with Rustici to improve their partner and dealer training programs. -
Creating The Right System Architecture
With the right tools, improving compliance and maximizing client retention aren't as hard as you might think.
Recommend this read to your friends and #shareknowledge!
Share
Get your copy now
Join other professionals like you, who have downloaded the eBook!