eBook
Launching Your Customer Education Program: Technical Considerations For Taking Training To Partners
by Rustici Software / Published: Aug 21 2025
What it's about
Key chapters
-
Implementing A Customer Education Program
What is an Extended Enterprise training approach?
-
Technical Considerations: Accessing Training
How your content is delivered, the importance of accurate and consistent information, and visibility into content usage.
-
A Wide Variety Of Content Consumers
Extending the reach of your training is becoming more essential as product distribution channels continue to increase.
-
Taking Training To Your External Audiences
How can you share content via proxy files vs. handing off a downloaded version?
-
Reaping The Benefits Of Customer Education Programs
Removing the friction of accessing training, ensuring training accuracy, gaining valuable business insights, and increasing the value of your training investment.
-
Content Controller Makes Reaching Your Partners Easier Than Ever
Manage your training content in one central location and distribute it to external partners and customers within their system of record.
-
Extended Enterprise Success Stories
How Valvoline and Alarm.com worked with Rustici to improve their partner and dealer training programs.
-
Creating The Right System Architecture
With the right tools, improving compliance and maximizing client retention aren't as hard as you might think.