Learning Pool
Conversational Learning Designer
Learning Pool

Learning Pool require a conversational learning designer to lead on the design and scripting of our ‘next generation’ learning solutions. This will include plotting conversation and writing natural dialogue to spark learners’ curiosity and engage them in online content to support performance improvement. Additionally, you will work with subject matter experts to create and repurpose content as microlearning to be surfaced through our ‘next generation’ learning platform and learning chatbot.

  • Full time
  • United Kingdom
  • Requires Other degree
November 9, 2018

The key responsibilities of this role include:

  • Working with a wide variety of subject matter/style of content and adapt it to be appropriate to the target audience and to support knowledge transfer
  • Being passionate about language and effective communication
  • Writing and shaping content into chatbot dialogue suitable for corporate learners
  • Attending meetings with customers and internal stakeholders and present ideas
  • Creating and maintaining project documentation
  • Briefing other team members where required
  • Providing regular updates to the Next Generation Learning Manager, Product Managers and Software Developers
  • Taking ownership for meeting project deadlines

The successful candidate will:

  • Have excellent writing skills, including writing engaging dialogue
  • Ideally have experience using DialogFlow or other chatbot design platforms
  • Demonstrate excellent listening and questioning skills to enable effective consultation with Stakeholders and Subject Matter Experts
  • Be able to engage with complex, technical and unfamiliar subject matter
  • Have knowledge of modern learning theory
  • Be able to juggle multiple projects at once, working to tight deadlines
  • Have a positive, professional and open-minded attitude towards colleagues, clients and ways of working
  • Demonstrate an active interest in technology and approaches to modern workplace learning
  • Be committed to own personal development
Who We Are

Learning Pool is among the fastest growing e-learning companies in the market, servicing more than 500 organisations in the UK by providing high quality e-learning services that drive real business improvement. Our future strategy is firmly built on the strength of our technology and innovation and we are building a team in Derry, Belfast and Scotland to realise this ambition.

We have clear focus on growing our business and providing our customers with a world class service. Our team is incredibly high performing and the person we appoint to this role will need to be too. We also have a lot of fun and the open culture of Learning Pool is something that we are proud of.

Job Function
eLearning Developer/Programmer
Company Profile