Corporate eLearning

February 16, 2018

How Asos Had Their Employees Want More Online Learning

ASOS recently launched a different approach to supporting people managers at performance review time. Rather than running ‘courses’, they provided digital ‘resources’ that provided support and answers to managers’ questions at the point of need—and it was hugely successful!

by David James

February 14, 2018

How AI Transforms Employee Training And Restaurant Operations

As the restaurant industry seeks greater efficiency, Artificial Intelligence is gaining increased momentum. Restaurants can, now, collect data that will help them improve their operations, predict what customers really want, and create a better employee training experience.

by Steven Yee

February 10, 2018

How To Create Original Online Customer Training Courses

If your goal is to create great users of your products and services (i.e., more successful customers) augmenting traditional training with online courses will keep your customers happy and connected with your company.

by Dan Westmoreland

February 10, 2018

The Kirkpatrick Model For Dummies

Kirkpatrick’s Learning Evaluation Model is a framework for evaluating the impact of your training.

by Ashleigh Hull

February 9, 2018

7 Tips To Enhance Client Management Skills In Online Training

Do your employees have what it takes to surpass client expectations? In this article, I’ll share 7 tips to use online training to fine-tune client management skills.

by Christopher Pappas

February 9, 2018

How Companies Deliver Customer Training, Part 2

How do companies use online webinars and written documentation to deliver effective customer training?

by Dan Westmoreland

February 7, 2018

What Is eLearning Today?

eLearning today should directly affect individual productivity and organizational capability. If not, then you need to increase your expectations of what learning technology can do for your company.

by Ben Muzzell

February 6, 2018

eBook Release: 6 Examples On How You Can Promote Informal Learning In The Workplace

6 Examples of How You Can Promote Informal Learning In The Workplace is an eBook designed to provide practical insights on how can you promote informal learning in your organization.

by Asha Pandey

February 5, 2018

eBook Release: Building Effective Customer Education Programs

If you are thinking of augmenting your existing customer training efforts, then guess what: Northpass already thought about it for you. This interesting eBook, Building Effective Customer Education Programs, will get you through the basics and help you master ways of not overwhelming your customers and at the same time succeeding at holding on to them and keep them happy.

by Christopher Pappas

February 2, 2018

5 Ways To Have Employees Adopt Technology For Learning

How are smart learning and development teams getting employees to adopt technology for learning?

by David James

February 2, 2018

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.

by Usman Ghani

January 31, 2018

How STEM And eLearning Improve Cybersecurity In The US

The more we rely on technology, the more we realize what a danger that reliance poses. If the last couple of years have taught us anything about the digitization of our world, it’s that even though we’re opening doors and blazing trails in our brave, new, technological world, we’re simultaneously courting danger, and are more at risk in that world than we’ve ever been.

by Andrew Heikkila