Educational Technology

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June 16, 2018

5 Technologies That Disrupt Customer Service Training 

The employees joining customer service and sales teams need thorough training that usually requires a trainer and multiple role plays. Virtual Reality, speech analysis, Artificial Intelligence, chatbots and Big Data could provide the much-needed disruption in customer service and sales training.
by Andrej Rybovic
May 23, 2018

The Use Of CBT For Effective Feedback

Computer-based tests are a great way of performing formative assessments in schools. Apart from the ease and speed of grading, CBTs allow for immediate and personalized feedback to students. Students can know exactly what went wrong, why it went wrong, and most importantly how to get back on track!
by Daniel Adeboye