Employee Training

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March 12, 2018

Best Practices For Successful New Employee Onboarding Outcomes

Successful onboarding solutions are an ongoing journey, not a quick trip. Taking a high-level approach to building and developing an onboarding process will ensure an efficient journey that helps new employees meet their performance objectives on their way to becoming happy and productive members of the team. Ideally, their success and productivity should continue throughout the employee’s tenure at the company.
by Ron Zamir
February 27, 2018

eBook Release: 7 Consumer Realities That The Learning Industry Can No Longer Ignore

Professionals in the learning industry must make a concerted effort to start bringing the learner and consumer lives into alignment. In particular, to see what consumers are asking for and then align learning programs and initiatives to those behaviors. To facilitate this intervention, in this eBook TwentyEighty have identified 7 Consumer Realities (or behaviors) that need to be acknowledged and applied to Learning and Development.
by Christopher Pappas
February 2, 2018

4 Sure-Fire Rules For Effective Customer Service Training

Customer service training can realign a business for unprecedented growth in the marketplace. Customer service representatives that undergo regular training are able to provide superior customer care and support - be it in person, online via live chat software, or through a phone conversation.
by Usman Ghani