How GoSkills Genie Powers ARD's Compliance Microlearning
ARD Logistics is a full-service third-party logistics company providing assembly, freight, and logistics solutions for global multinational organizations. As part of the GAA companies, ARD supports a broader network that delivers world-class third-party logistics services, helping customers streamline operations, strengthen supply chain performance, and scale efficiently.
ARD began using GoSkills in 2021, looking for an affordable, cloud-based platform to train a distributed workforce. The company needed one centralized place where teams could build skills on demand. Through the GoSkills Learning Management System (LMS) and its built-in Course Library, ARD has trained more than 150 learners, including leaders and employees, in essential hard and soft skills.
After seeing strong adoption across skills and leadership development, ARD Logistics is expanding its use of GoSkills to support a new priority: scaling compliance training across the organization. With Genie, GoSkills' AI course creator, ARD is transforming internal policies and materials into structured, trackable digital courses, making compliance easier to deliver, track, and manage.
The Challenge
A Compliance Training Model That Wasn't Built To Scale
Before expanding compliance training through GoSkills, ARD Logistics relied heavily on in-person sessions. Andre Hollings, Senior Training Manager for ARD Logistics and GAA Solutions, described the approach:
Before, our HR team would set up compliance training in small groups throughout our facilities and use PowerPoints. We would do it in person.
This model worked when compliance training was smaller and easier to coordinate. But as ARD aimed to roll out compliance more consistently across the organization, it became harder to manage training this way. The team needed a faster, more flexible approach that could support leaders' schedules while improving consistency and efficiency.
Busy Leaders Needed On-Demand Training
Compliance training is essential, but ARD's leaders needed a way to complete it without blocking time for scheduled meetings. When training depended on live sessions, it often competed with day-to-day responsibilities, making participation harder to sustain.
As Andre put it:
I get a lot of leaders saying, I don't have time in the day to do it.
To increase completion and reduce friction, training needed to be more accessible, bite-sized, and easier to complete on demand.
Compliance Content Needed To Be Easy To Create And Update
Scaling compliance introduced another challenge: creating training content quickly. Compliance training was not just about delivering lessons—it required converting internal policies, manuals, and presentation materials into structured courses employees could complete independently.
With content requiring regular updates and annual resets, manual course development would have been time-consuming and difficult to maintain. ARD needed a way to turn existing materials into clear, engaging learning experiences quickly and consistently, without adding extra workload for the training team.
Tracking Needed To Be Simple And Reliable
In-person training made it difficult to maintain consistent delivery across sites and even harder to track participation and completion reliably. Without a centralized system, it was challenging to identify gaps, follow up consistently, and plan ahead for annual compliance cycles.
Since adopting the GoSkills LMS in 2021, visibility into learner progress and completion has consistently been one of the platform's biggest advantages. As ARD began scaling compliance training, that insight became even more valuable, giving Andre a clear way to track completion and follow up quickly.
What ARD Needed
To support a scalable compliance program, ARD needed a solution that could:
- Deliver consistent compliance training across the organization.
- Convert internal policies and materials into structured digital courses quickly.
- Give leaders the flexibility to complete training on demand.
- Make tracking and reporting easier and more reliable.
- Support annual compliance cycles and recurring updates.
The Solution
The Path To Scalable Compliance
In 2025, ARD began piloting compliance training through GoSkills. Rather than relying only on off-the-shelf content, Andre and his training coordinator wanted to build courses using their own policies, manuals, and internal resources.
As ARD explored other options, one advantage quickly became clear. GoSkills offered Genie, an AI course creator that made it faster to build custom training. Andre noted that other platforms they reviewed did not offer the same AI-powered workflow for uploading internal materials and turning them into structured learning experiences.
Using Genie To Turn Internal Knowledge Into Learning
Genie is built into the GoSkills Course Builder and fully integrated with the GoSkills LMS, giving organizations a single hub for creating custom courses and tracking training progress.
With a single prompt, course creators can generate a complete course draft in minutes. Genie produces a structured outline, lesson content, and quizzes, which creators can refine using the Course Builder's editing tools. Teams can also upload existing training materials, such as PowerPoint decks, policies, and manuals, allowing Genie to tailor course content to internal standards and terminology.
ARD used that exact approach to build its compliance courses. The team uploaded internal materials and relied on Genie to accelerate course creation, turning policies and manuals into structured, trackable learning content.
We've created our own PowerPoints, and then we put them into Genie. Genie really helps make them more impactful and a better learning guide. — Andre Hollings, Senior Training Manager
Microlearning That Leaders Can Actually Finish
A major goal for ARD was to reduce friction for leadership teams. Compliance training needed to be less disruptive and easier to fit into packed schedules.
Using Genie, Andre and his training coordinator designed courses that followed microlearning best practices from the start. Lessons were short, focused, and built for quick completion between tasks. Andre emphasized how important that format was:
Most of the lessons last no more than five minutes.
Early learner feedback reinforced that the shorter, clearer format made training easier to move through:
It's been easy to click through. It's been more readable.
And when early course versions ran longer than expected, the team could quickly adjust:
My first round was a little lengthy, so I had to shorten it. It was easy to go through the GoSkills platform and shorten the courses.
Built-In Quizzes To Reinforce Understanding
Compliance training is not just about delivering information. It also needs to confirm that learners understand what they are expected to apply on the job.
With GoSkills' Genie, ARD created courses that included quizzes and knowledge checks as part of the learning experience. Andre shared that Genie supported their course-building workflow from start to finish:
We use Genie for the entire course.
The result was compliance training that was easier to validate and track, while still remaining simple for the team to create, update, and maintain.
Training That Made Compliance Easier To Manage
Moving compliance training into GoSkills gave ARD something that was hard to achieve through in-person delivery: consistent tracking and clear visibility across learners and locations.
With everything centralized inside the GoSkills LMS, Andre could quickly see who had completed required training, where gaps existed, and where follow-up was needed. As he explained:
We were able to use the Learning Management System to track it, and that was huge—being able to see who's finished and who hasn't.
That level of clarity has helped ARD manage compliance more confidently across teams and sites, while also supporting annual reporting and recurring resets.
A Repeatable Testing Loop To Ensure Quality
To keep training accurate while maintaining an efficient course creation process, ARD built a simple review cycle into its workflow. After a course was created, Andre or his training coordinator would test it internally and, in many cases, share it with a small pilot group before rolling it out more broadly.
That feedback loop helped ARD catch issues early and refine the learning experience quickly as they worked through the first rounds of compliance training.
GoSkills supports this kind of iteration with a customizable feedback form that course creators can add to the end of custom courses, helping teams collect learner input and validate course clarity or accuracy over time.
Results
The shift to Genie-powered compliance training delivered strong results, increasing participation and completion while making training easier to manage across ARD's teams. In 2025 alone, ARD Logistics created and published eight custom compliance courses using Genie, covering key HR and safety topics such as Harassment Prevention, Ethics, Workplace Violence Prevention, and Family and Medical Leave Act (FMLA) Compliance, among others.
All courses followed a consistent microlearning format. Most included three to ten lessons, with an average lesson length of around five minutes, and quizzes throughout to reinforce understanding. Across these Genie-built compliance courses, ARD achieved an average completion rate of 89%. To support follow-through, Andre used the GoSkills LMS to assign courses with due dates and send automated reminders, helping leaders stay on track without requiring manual follow-up.
| Course title | Number of lessons | Average lesson duration | Average number of quiz questions per lesson | Completion rate (2025) |
| 5 S The Only Way to Be Great | 7 | 5 min | 3 | 77% |
| Harassment Prevention Training | 6 | 5 min | 3 | 87% |
| Mastering Equal Employment Opportunity Compliance: A Beginner's Guide / Diversity Awareness - IED | 9 | 5 min | 3 | 89% |
| Creating a Drug & Alcohol-Free Workplace: Essential Substance Abuse Training for Beginners | 6 | 5 min | 3 | 96% |
| Ethics Essentials: Navigating Business Compliance | 3 | 5 min | 3 | 88% |
| Understanding and Preventing Workplace Violence | 10 | 5 min | 3 | 91% |
| FMLA: A Beginner's Guide to Compliance | 7 | 5 min | 3 | 95% |
| Creating a Culture of Dignity and Respect | 5 | 5 min | 3 | 93% |
Why These Results Matter
For a compliance program previously delivered through in-person PowerPoint sessions, this marked a clear shift toward a more scalable model. Andre summarized the difference:
We have gained more success with it by going digital and being more technology savvy.
Just as importantly, the new format made training easier to complete during real workdays. Compliance no longer depended on scheduling a meeting or pulling leaders into a room. Instead, it became flexible, bite-sized, and accessible on demand.
Having a way our team could do training anytime they want to, at their leisure.
Learner comments submitted across the compliance courses reinforced the value of the new approach. Feedback consistently highlighted clarity and usefulness, describing the training as "informative," "good information," and "a great refresher."
Continuous Improvement: Testing Strengthened Course Quality
ARD's review and testing loop surfaced areas to refine, particularly around quiz logic and answer accuracy. Because the training was built digitally, the team could update lessons quickly inside the GoSkills Course Builder. Using the content block editor, they could revise course text, adjust lesson structure, and correct quiz questions, then relaunch improved versions without repeating in-person sessions at every site.
This process helped ARD maintain course quality while scaling compliance training more efficiently across locations.
What Your Team Can Learn From ARD's Success
ARD's shift from in-person compliance sessions to scalable digital training offers a clear playbook for organizations looking to modernize compliance without creating a heavy administrative burden. Here are five lessons worth borrowing.
Start With A Pilot Before Scaling Organization-Wide
ARD didn't try to transform compliance training overnight. The team began by piloting compliance training through GoSkills in 2025, working through early improvements and building confidence in the process before expanding more broadly. This approach helped validate content, catch issues early, and establish a repeatable workflow before scaling.
Build Compliance Content From Your Own Internal Knowledge
Rather than relying only on off-the-shelf content, ARD used its own policies, manuals, and PowerPoint-based materials as the foundation for compliance training. With Genie, those existing resources became structured digital courses that were consistent and easier to deliver across sites.
Make Compliance Easier To Complete With Microlearning And Knowledge Checks
ARD heard the same message repeatedly from leaders: they didn't have time to sit through long training sessions. By designing lessons that were short, focused, and reinforced with quizzes and knowledge checks, ARD made compliance training easier to fit into real workdays and easier to complete.
Use AI To Reduce Friction Across The Learning Process
ARD used AI to streamline one of the biggest bottlenecks in L&D: course creation. By turning internal materials into structured training, the team could scale compliance without adding manual workload. But AI can support more than content development. Other GoSkills AI features, such as the AI Tutor (which helps learners get answers while they learn) and the Admin Assistant (which supports admins with platform-related questions), can further reduce friction and help teams spend less time troubleshooting and more time enabling learning.
Centralize Training And Tracking To Simplify Management
One of the biggest barriers to scalable compliance is inconsistent tracking. Centralizing training inside the GoSkills LMS gave ARD clear visibility into who completed training, who needed reminders, and where gaps existed across teams. That made it easier to manage compliance cycles and maintain consistency across locations.
Conclusion
By expanding its use of GoSkills and adopting Genie for compliance training, ARD Logistics has transformed a once manual, meeting-heavy process into a scalable digital system built for real-world schedules. What started as in-person, PowerPoint-driven sessions has evolved into structured, trackable compliance training that leaders can complete on demand.
With Genie, ARD can turn internal policies and materials into complete learning experiences faster. And with the GoSkills LMS, the training team has the visibility needed to manage compliance confidently across teams and locations. Short lessons, built-in quizzes, and centralized reporting have made training easier to deliver, easier to complete, and easier to maintain year after year.
ARD's journey shows how organizations can modernize compliance without adding complexity. The key is using AI to streamline course creation, embracing microlearning to fit busy schedules, and centralizing training management in one platform.
Ready to simplify compliance training and scale learning across your organization? See what GoSkills can do for your team. Book a demo to talk through your training goals and see the platform in action.
