Kineo

Kineo helps the world's leading businesses improve performance through learning and technology. We combine quality in learning with award-winning customer service and innovation. We're here to take on your learning and performance challenges - and deliver results.

8,612
Performance Overview
Overall Rating 88%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

Quality, reliable and trustworthy supplier who deliver what they promise

Overall Rating 90%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? They follow correct IT processes, but can be flexible to suit our needs too
What do you dislike? Sometimes it takes a little bit of time to commit to timelines, but when they do they tend to hit them

Tina Plewes

Industry: Hospitality | Company size: 10,000+ | Level: Manager | Focus: Information Technology | Experience with the company: More than 1 year

Developed and implemented our LMS system from scratch.

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Supportive teams, delivers requirements, keen to engage and support further. Not too pushy on the selling front but focuses on our organisation's specific requirements. Excellent technical expertise and knowledge.
What do you dislike? Nothing - great relationship and works as real business partners. Being a global organisation, the City and Guilds link to content and qualifications is less relevant to our business but we have not been pushed content to heavily in this area.

Karen Hughes

Industry: Electrical Manufacturing | Company size: 10,000+ | Level: Manager | Focus: Engineering | Experience with the company: More than 1 year

Kineo bring expertise, ideas and thinking to the table which adds value.

Overall Rating 83%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Kineo have a good blend of expertise to bring to the table, whether that be project managers, designers or other areas. My interactions are more heavily focused at the outset of projects, and I find that they bring good insights and questions to help focus thinking.
What do you dislike? There's very little to write here; Kineo have been incredibly responsive to changing project demands and deadlines, but I do wonder if some of this could be mitigated by more joint project planning earlier.

Ian Wainwright

Industry: Oil & Energy | Company size: 10,000+ | Level: Consultant | Focus: Consulting | Experience with the company: 6-12 months

Kineo, a great partner, has brought valuable educational expertise to our project.

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? When we started with Kineo, we went through a long process which seemed to be unnecessary from our point of view. We quickly learned that this process, a discovery which delved deep into what we were looking for specifically, is paying off in time saved and quality of work now. It is because they spent so much time in those initial processes that we are able to move through the rest of the project with seeming ease.
What do you dislike? Kineo was more expensive than some of the competitive bids. When we compared apples to apples, especially given their experience and the people they can bring to the table, this pricing seems worth it.

Spencer Cheatham

Industry: Nonprofit Organization Management | Company size: 51-200 | Level: Manager | Focus: Program and Project Management | Experience with the company: 6-12 months

Series of courses for graduate research students

Overall Rating 80%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Cost and quality of finished product - clean and engaging design, high-quality videos.
What do you dislike? There were a number of unplanned events that led to changes in Project Manager.

Jeremiah Byrnes — Graduate Student Experience, Monash University

Industry: Education - Higher | Company size: 10,000+ | Level: Director | Focus: Education | Experience with the company:

Kineo have proven themselves to be reliable, responsive and supportive.

Overall Rating 80%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Kineo have been able to adapt to our particular needs and have developed an understanding of our business which is reflected in the courseware we've produced. They also appreciate that priorities can change and timelines can be affected but they have always been willing to work with us to find the best way forward
What do you dislike? Nothing in particular. Their testing and review process could be tightened up if anything, as on occasion agreed edits have been missed adding additional time and work to progress, otherwise they are always very accommodating.

Noel McKay — Group Learning Technologies Advisor at Mott MacDonald

Industry: Civil Engineering | Company size: 10,000+ | Level: Manager | Focus: Support | Experience with the company: More than 1 year

Very professional and easy to work with

Overall Rating 87%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I was overly impressed with their presentation in the RFI stage. This is ultimately the reason we chose them over other vendors. They are experts in the on-demand training space and provided guidance and advice the entire way.
What do you dislike? There was a shift in management during our project but our initial project manager was still involved.

Ashley Cabrera — Recruitment Marketing. Employer Branding. Social Recruiting.

Industry: Information Technology and Services | Company size: 5,001-10,000 | Level: Manager | Focus: Human Resources | Experience with the company:

delightful

Overall Rating 93%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? brand led approach, adaptability, technology and new approaches / innovation
What do you dislike? sometimes the 'creative / brand led' trumps focus on flawless PM - but PM is pretty darn good too

Kristin Gardner — Dropbox-- Enterprise

Industry: Computer Software | Company size: 1,001-5,000 | Level: Director | Focus: Product Management | Experience with the company: 6-12 months