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MindSpring Reviews
eLearning Content ProvidersMindSpring is an award-winning learning agency that designs, builds, and manages learning programs to drive business results. We solve learning and business challenges through learning strategy, learning experiences, and learning technology.
Performance Overview
Overall Rating
95%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
I enjoyed working with them, learned from their expertise, and would highly recommend them.
Jan 14, 2020
What do you like best?
The team is incredibly agile and demonstrates a exceptional ability to look at design, deliverables, and outcomes from the business perspective even though they have no experience in our particular industry.
What do you dislike?
Some designers are clearly more proficient than others as that impacts the quality/consistency across several projects.
The IV team is creative and resourceful! They made our complex project a pleasure to create!
Jan 7, 2020
What do you like best?
The IV team created some incredibly creative, beautiful and powerful materials for our sales force. They were timely and professional during the entire learning creation process. Their people and systems proved to be invaluable during the entire project. Thank you IV team!
What do you dislike?
I have no issues with Inno-Versity - they are extremely creative and are a pleasure to work with! We would love to collaborate with them on our next project.
Inno-Versity staff are delightful to work with and committed to following through on their word.
Nov 21, 2019
What do you like best?
Inno-Versity really understands our mission and vision and aligned themselves well with our team to meet our needs.
What do you dislike?
Quality assurance wasn't consistent. Depending on the project, our internal team has encountered errors that never should have made it to our review.
They have great client facing communication but their internal communication is lacking.
Nov 18, 2019
What do you like best?
The team was very passionate about their work and enthusiastic about working with us. They were always polite and kept communication lines open.
What do you dislike?
The quality checks were not a through as I would have liked or have experienced in the past. I was catching design errors that should have been caught before the product came to me.
So pleasant to work with. Professional, helpful, flexible and great results.
Jul 17, 2019
What do you like best?
I like most their 360 degree approach. They have strong design aesthetic capabilities coupled with a knowledge of adult learning and instructional design so that the products are both beautiful and effective.
What do you dislike?
Honestly, nothing. They are a great organization that I have highly recommended to my colleagues.
The team is always available and responsive, and they create a positive work environment.
Jul 16, 2019
What do you like best?
Inno-Versity offers a variety of learning styles and options. I appreciate they are willing to think outside the box and give advice when needed. The team is always a pleasure to work with and comes to meetings prepared.
What do you dislike?
Sometimes projects take longer than planned and the turn around for smaller projects isn't as quick as our team needs.
They are helpful in developing creative content for our learning needs.
Jul 15, 2019
What do you like best?
I enjoy the creative solutions and the responsiveness of the team to the timelines we set for our all of our learning needs.
What do you dislike?
We are always trying to do training on a budget and online content is not always the least up front cost. However, I do I believe the value they provide is on par or better than their competitors.
Inno-Versity did an amazing job creating a short marketing video for our school.
Jul 15, 2019
What do you like best?
They were creative, supportive, flexible and very responsive. They quickly responded to many of our questions and our edits for the video and the script that went with it. It was a professional and creative result and we are happy with their work.
What do you dislike?
The most difficult aspect of the development was with the voice-over, which wasn't an in-house development at Inno-versity. We worked it out with them and found the right voice and emotions we wanted portrayed. It just took a few feedback rounds. They were really excellent and responded to our concerns fast. I expect to continue the relationship in our future marketing efforts.
Working with Inno_versity has been a very rewarding experience.
May 8, 2019
What do you like best?
Inno-Versity is always accountable, and diligent about providing project updates at least once a week. Their work has consistently exceeded expectations. I have always appreciated the time and energy they have spent to ensure that they are capturing the idea our team is trying to convey. They work with us, and are also able to guide the conversations based on their expertise.
What do you dislike?
I have nothing to report in that arena. Our professional relationship with Inno-Versity has been tremendous.
Inno-Versity is one of the most responsive, easy-to-work with vendors with whom we've engaged.
May 7, 2019
What do you like best?
We feel like the team is totally invested in our projects, and they are always eager to hear from us. The multi-layered review process allows us to walk away with products we've worked on together. They're nimble, in terms of being able to accommodate us on fairly short notice. We also appreciate involvement from all levels of the org. We've worked with other vendors and could feel that we were not a priority, but we never feel that way with Inno-Versity.
What do you dislike?
Our content is not terribly stimulating and occasionally we've felt a first pass has been phoned in. Becci and Ryan have been super responsive to that feedback, and we've pulled in some storyboarding assistance from Inno-Versity's end to help alleviate that, too.
