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Netchex Reviews 2025: Pros & Cons, Ratings & more

Is Netchex the right solution for you? Read verified Netchex reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Simple Time Tracking with Easy Mobile Access for Smarter Work Management

Jul 21, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Netchex makes clocking in and out straightforward for employees, whether they’re using the mobile app or a terminal in the office. The flexibility is convenient, especially for teams that are often on the go. Employees appreciate being able to use their phones without needing extra equipment, and managers can easily view attendance in real time.
What do you dislike? One issue that has come up is the automatic logout feature. While it’s understandable from a security standpoint, some employees find it frustrating to have to log back in during the day. It can disrupt workflow, especially if they’re in a rush to clock in or out. For staff who aren’t as comfortable with technology, the repeated logins can create unnecessary stress.
Reviewer photo

Vinayak P.

Industry : Staffing and Recruiting | Company size : 201-500 | Level : Senior | Focus : Administrative | Experience using the software : 6-12 months as User, Administrator

Easy-to-use system, but with occasional app issues

Jun 11, 2025

Overall Rating 76%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Netchex is simple to use and easy to navigate, which makes daily tasks more manageable for both managers and employees. The layout is straightforward, so even those who aren’t very tech-savvy can find what they need without much effort. This ease of use saves time and reduces confusion when handling payroll or scheduling.
What do you dislike? The mobile app generally works well, but there have been times when it has crashed unexpectedly. It doesn’t happen a lot, but it can be inconvenient if you’re in the middle of entering information or trying to clock in. Improving app stability would make the experience even smoother.
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Shannon L.

Industry : Elearning | Company size : 201-500 | Level : Manager | Focus : Education | Experience using the software : 6-12 months as User, Administrator

I’d say a good payroll solution for new businesses

May 19, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Netchex has been extremely helpful, especially when getting started with payroll at St. Tammany Hospital. The process is quick and reliable, which takes a lot of stress out of managing paychecks. It’s affordable, easy to use, and the support team is always available whenever questions come up. Security features give peace of mind, and employees feel comfortable knowing their pay is handled securely and on time.
What do you dislike? The only improvement I can think of would be having a slightly smoother login process, as it occasionally feels like an extra step. Beyond that, I haven’t found much to complain about. Netchex has been dependable, and it’s a system I see myself continuing to use for the long term.
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Kerry W.

Industry : Fund-Raising | Company size : 201-500 | Level : Senior | Focus : Consulting | Experience using the software : Less than 6 months as User, Administrator

Easy to work with. I would 100% recommend this platform!

May 15, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? What stands out most about Netchex is their customer service. The team is hands-on, approachable, and always willing to walk you through the system. They make sure you never feel stuck or left figuring things out alone. The platform also provides strong training resources and multiple ways to get help, whether it’s through documentation, direct support, or communication inside the system.
What do you dislike? One area that could be better is payroll scheduling. Right now, you have to manually enter pay period and paycheck dates, which can add unnecessary steps. It also requires an override to run payroll with next-day pay, limiting flexibility. Adding more automation here would make the process faster and reduce the chance of errors.
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Paige C.

Industry : Higher Education | Company size : 11-50 | Level : Senior | Focus : Finance | Experience using the software : 6-12 months as User, Administrator

A Really Very Helpful Solution for Tracking and Managing Employee Hours Accurately

Feb 28, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Netchex makes it easy to monitor employee hours and catch potential overtime before it becomes an issue. Having visibility in real time allows managers to adjust schedules and keep labor costs under control. It’s straightforward and reliable for time tracking.
What do you dislike? Switching between employee and manager views isn’t as smooth as it could have been. I mostly have to open a different browser just to switch roles, which adds extra steps to a task that should be simple. A quicker toggle would improve usability.
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Justin e.

Industry : Entertainment | Company size : 51-200 | Level : Manager | Focus : Education | Experience using the software : Less than 6 months as User, Administrator