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Product Fruits Reviews 2025: Pros & Cons, Ratings & more

Is Product Fruits the right solution for you? Read verified Product Fruits reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Full-Featured platform that delivers instant value

Nov 2, 2025

Overall Rating 81%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The moment I started using Product Fruits, it impressed me right away. I was able to onboard myself in under a few minutes and explore every feature without needing any assistance or demos. The platform feels thoughtfully built for users who want to jump in and start creating. Every feature, from interactive guides and in-app hints to embedded videos, works smoothly and adds immediate value.
What do you dislike? The browser extension is convenient for editing in real time, but switching between elements can occasionally be tricky. It takes a bit of patience when fine-tuning multiple components in a single session. Adding an easier element selector or quick toggle could make the editing process even smoother. Still, that’s a minor learning curve compared to the overall efficiency and value Product Fruits provides.
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Meari R.

Industry : Computer Networking | Company size : 501-1,000 | Level : Manager | Focus : Marketing | Experience using the software : 6-12 months as User, Administrator

Outstanding Training Tool That Simplifies Onboarding

Oct 1, 2025

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product Fruits has been a wonderful addition to our new user training process. From the very first call, the team made a great impression by providing a detailed walkthrough tailored to our organization’s needs. Their customer support has been exceptional; Ricardo and his team respond quickly, offer clear guidance, and genuinely care about helping customers succeed. The platform itself is very intuitive once you explore its features.
What do you dislike? The only real drawback is the need to manually save edits when creating or updating tours. It’s easy to forget, and losing unsaved work can be frustrating after putting in significant time. Having an automatic save or version history would be a big help for creators managing multiple projects. Other than that, Product Fruits has been a dependable and impactful platform that continues to enhance our onboarding and training efforts.
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Hope H.

Industry : Construction | Company size : 201-500 | Level : Senior | Focus : Legal | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Excellent onboarding tool with great pricing and seamless setup for growing teams

Sep 22, 2025

Overall Rating 77%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product Fruits delivers a powerful onboarding experience without the hefty price tag seen with most competitors. I was pleasantly surprised by how easy it was to implement and customize. The interface is clean and requires no coding knowledge, which makes setup super easy! Within minutes, I was able to create interactive product tours, helpful tooltips, and checklists that guide users through every step of our web app.
What do you dislike? I did notice a few minor hiccups when using the tour builder. Specifically, some pop-up modals displayed small styling inconsistencies when switching between languages. For teams working in multilingual environments, a stronger translation or localization system would be a welcome upgrade. That said, these are minor issues that don’t take away from how well Product Fruits performs overall.
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Michael H.

Industry : International Trade and Development | Company size : 51-200 | Level : Manager | Focus : Marketing | Experience using the software : 6-12 months as User, Administrator

Impressive AI Features and Smart Customization Options

Aug 29, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product Fruits has come a long way and continues to improve with every update. Its AI functionality is one of the most responsive and capable I’ve seen in this space. The AI assistant quickly answers questions, provides links to relevant resources, and genuinely feels like an integrated help companion rather than a standalone chatbot. The customization options for tooltips, pop-ups, and news callouts are excellent.
What do you dislike? While it’s already a strong product, a few refinements could make it even better. I’d like to see more styling options for tooltips and the Life Ring knowledge center, including adjustable icon sizes and larger widget windows. Analytics still feels somewhat basic and could benefit from deeper keyword search features, especially for scraped content.
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Tianyi w.

Industry : Research | Company size : 51-200 | Level : Senior | Focus : Engineering | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team

Quick setup and developer-friendly design for fast integration and smooth performance

Jul 26, 2025

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Product Fruits makes creating in-app onboarding experiences incredibly straightforward. As a developer, I appreciated how clearly the system was documented and how little coding was actually required to get it running. Within a short time, we had interactive tours, tooltips, and checklists live. All perfectly matched our product’s branding.
What do you dislike? While the platform is mostly no-code, there are still a few advanced design tweaks that require custom CSS or scripting. It would be great if future updates offered more flexibility for styling without needing to touch the code. Some of the deeper visual controls are slightly limited compared to what developers might want. Still, these are small trade-offs for the time saved and the overall ease of use Product Fruits provides.
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Promise I.

Industry : Computer Games | Company size : 51-200 | Level : Senior | Focus : Business Development | Experience using the software : 6-12 months as User, Administrator, Member of the deployment/customization team, Member of the procurement team