Slack Reviews

Name: Slack
Brand: Slack
Rating: 4.27 (5 reviews)

Project Management Software

Slack is where work happens. With channels in Slack, you and your team know where to go to ask questions, share updates and stay in the loop.

( 5 reviews)

Last updated: January 2026

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Who Uses This Software?

Our customers range from two-person startups to Fortune 100 corporations. In fact, 77% of the Fortune 100 uses Slack.

Slack Reviews 2026: Pros & Cons, Ratings & more

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Performance Overview

Overall Rating 85^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Slack is a solid team chat tool that keeps daily communication clear and organized

Jan 21, 2026

Overall Rating 82^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Slack is convenient for everyday team communication. Channels help keep topics separated, messages are easy to follow, and search works pretty well. File sharing is simple, and integrations with other tools save time. For remote teams it makes communication much smoother

What do you dislike? After a while there are too many channels and notifications, and it gets noisy. If the team is big, important messages can get lost. Also the free version has limits, which can be annoying if you rely on message history

Slack is a great tool that keeps teamwork fast and organized.

Oct 7, 2025

Overall Rating 73^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I really like how easy it is to communicate with the team in real time. Channels make discussions clear and well-structured, and file sharing takes just a few clicks. It’s perfect for managing daily tasks and keeping everyone on the same page.

What do you dislike? Notifications can sometimes be distracting when focusing on tasks. I’d like a simpler way to mute channels quickly, but overall Slack works perfectly for smooth and transparent team communication.

Slack is simple and effective for daily team communication

Sep 17, 2025

Overall Rating 82^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like that Slack keeps conversations structured in channels, makes file sharing simple, and allows easy integration with tools like Google Drive and Trello. It really reduces email clutter and helps the team stay connected and efficient.

What do you dislike? Sometimes the constant stream of notifications is distracting, so I often have to adjust settings or use “Do Not Disturb.” Also, the search function could be improved, as finding older files or messages is not always smooth.

Great tool for remote teams to stay in communication

Sep 27, 2022

Overall Rating 90^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It is a very simple team communication tool, and the ability to create multiple group chats to enable teams to communicate about certain departments or ongoing projects. The search function also makes it very easy to find previous chats and documents.

What do you dislike? Some of its more advanced features (beyond the basic chat functionality) require a bit of learning - and can cause problems with team members who are not as tech-savvy.

Slack enables communication & contributes to our success

Nov 4, 2020

Overall Rating 100^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? You can customize notifications, create custom channels, and integrates perfectly with all the other apps that we are using on a daily basis.

What do you dislike? I really dislike the fact that I need to pay for a premium account in order to view past messages. However, I later found out that you would need to star important messages in order to be able to retrieve them later on.

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