Trainio is for US healthcare teams whose staff talk to patients every day. That covers dental groups and DSOs, PT/OT and specialty clinics, behavioral health and ABA practices, clinic groups, and hospitals and health systems. It works for teams from 20 employees up.
Trainio is the AI roleplay training platform for healthcare teams. Your staff practice hard conversations, like an angry patient at the front desk, with a realistic AI avatar that reacts to how they respond. Seconds later they get a score and notes on what they said.
Pick one of 1,000+ ready-made scenarios or build your own from your protocols, scripts or past incidents. Your scripts, SOPs and protocols sit in the Knowledge hub. Every session is scored against your own checklist, with the transcript saved. Results roll up by person, team and site, so you see who's ready.
Assign practice by role, team or location, with reminders and certificates. Trainio connects with Slack, Zoom, Zapier and Google Calendar and imports SCORM courses. Enterprise adds SSO, HR system sync, API access and a signed HIPAA BAA.
Overview of Trainio benefits
Practice before the real conversation. Staff talk to a realistic AI avatar that plays the angry patient or the worried family. Argue, and it pushes harder. Calm it down, and it settles slowly, like a real person.
A score in seconds. Right after the conversation, each person gets a score and notes on their exact words. Nobody has to sit in and grade it.
One checklist for everyone. You set the checklist, and every session is scored against it, as pass/fail or a percentage. The full transcript is saved.
Your protocol becomes a patient. Type what happened on your floor last week and attach your SOP or phone script. You get a scenario with its own checklist, and you edit it before you send it.
Assign by role, not by spreadsheet. Practice follows each person's role, team and site. Reminders go out on their own, and a certificate comes when they finish.
See who's ready. Scores add up by person, team and site, with score history, training reports and an activity log for audits.
Scripts next to the practice. Phone scripts, SOPs and protocols sit in the Knowledge hub. Ask a question in plain words, and the answer comes only from your documents.
Keep your old courses. Import SCORM courses from your old system. Slack, Zoom, Zapier and Google Calendar connect on any plan.
Learn more about Trainio's pricing options, cost, and plans so you can make a well-informed, business-wise decision on the best software to use for organization.
Team (per seat)
Best value
$50/ month
Price is per seat, per month
From 5 seats ($250 per month minimum)
14-day free trial, no credit card
Unlimited practice, no per-session charges
Full library of 1,000+ roleplay scenarios
Custom scenarios built around your protocols
Knowledge hub for scripts, SOPs and protocols
Assignments by role, team or location
Scores and transcripts, plus AI reports
Mobile access
Â
Enterprise
Contact us for pricing
Custom volume pricing, larger teams pay less per seat
For many sites or seats
Everything in Team
Signed HIPAA BAAs
One login (SSO)
HR system sync
API access and advanced integrations
Priority support
Â
Have you used Trainio before?
Answer a few questions and help the community to make the best decisions
Trainio is the AI roleplay training platform for healthcare teams. Your staff practice hard conversations with a realistic AI avatar. Seconds later, they get a score and notes on their own words. Your scripts and protocols sit in the Knowledge hub. You assign practice by role and see who's ready, by person and site.
Roleplay is the core, and it doesn't live alone. Courses, quizzes, forms, learning paths, and certificates run in Trainio too. A finished module doesn't mean someone can handle the conversation, so practice sits right next to it. Your whole training program can run in one place.
The Team plan is $50 per seat per month, from 5 seats. 14-day free trial, no credit card. It includes unlimited practice, the full library, custom scenarios, and AI reports. Enterprise adds volume pricing, signed HIPAA BAAs, one login (SSO), and HR system sync.
Trainio is priced per seat. Each seat gets unlimited practice. There are no per-session charges and no surprise bills.
Try it free for 14 days, no credit card. Run real scenarios with your team before you pay.
Custom scenarios are included in the Team plan at no extra cost. Start with the ready-made library. Then build your own for the moments your team keeps running into.
You can bring your existing courses in as SCORM packages. Your SOPs, phone scripts, and policies can become practice scenarios too. Attach a document, and the patient and the checklist are built around it. You check it before you send it.
Trainio works with Slack, Zoom, Zapier, and Google Calendar on every plan. SCORM import brings in the courses you already have. The Enterprise plan adds one login (SSO), HR system sync, and API access. The API includes an MCP server, so AI assistants and your own tools can work with your training data.
Signed HIPAA Business Associate Agreements (BAAs) are on the Enterprise plan. On every plan, data is encrypted in transit and at rest. The patients your staff practice with are made up. Keep real patient details out of what you build.
Enterprise fits when you have many sites or a large team. It's also the plan for signed HIPAA BAAs, one login (SSO), HR system sync, and the API. Larger teams pay less per seat.
