6 Employee Onboarding Best Practices When Implementing New Employee Onboarding Software

6 Employee Onboarding Best Practices When Implementing New Employee Onboarding Software
Summary: How you deliver your onboarding content is as important as the subject matter itself. What can you do to ensure the best results? In this article, I highlight employee onboarding best practices when implementing new online training software.

Implementing New Employee Onboarding Software: 6 Employee Onboarding Best Practices To Consider

In school, many of us hated certain subjects because of the teacher. We got a bad introduction and the content was marred forever. You don’t want the same thing happening with your new hires. If they get a bad start, it can influence their perception, not just of the course, but of the entire organization. You don’t want their first week of training to be the thing that makes them quit. But how can you position your new hire training to ensure that doesn’t happen? Here are some best practices of using your employee training software to help you improve ROI and nurture your new talent.

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1. Start Early

One of the most awkward things about starting a new job is that disoriented feeling. You’re not quite sure what you should be doing. Yet you don’t want to just be sitting around doing nothing. You could set up your team before they ever get into the office. That way, their first day doesn’t feel as uncomfortable. Employee onboarding best practices propose that as soon as you’ve secured your employee and confirmed their contract, get them on-board. Give them limited access to your employee onboarding software. The reason for the limitation is for legal purposes. Once they’re physically in the office, you can give them full access. But in the week or so before they begin, let them get their toes wet.

2. Personalize Their Onboarding Experience

Offering a customized welcome is really easy to do. All it takes is a few seconds of coding or enabling a pre-set feature. When your new hires log on, they should be greeted by name. Personalization, as one of the suggested employee onboarding best practices, can go a step further, recommending units that are relevant to their job description. Onboarding doesn’t have to be done chronologically. Use internal linking to cue topics related to what they’re currently studying. These content connections can serve as a memory tool. It helps them match ideas in their heads, forming a working schema.

3. Tell Them What To Expect

This goes beyond course outlines and course synopses, though these are important. It’s more crucial to set an online training timeline. Online training courses should be flexible, but you can – and should – give them a rough estimate. Leave a week’s worth of wiggle room though, so they don’t feel constrained. Still, as new employees, they do at least need guidance. Let them know how long onboarding should take on the outside. And check in with them on a week-by-week basis, prompting them if they stay off the software too long. Ideally, they should log in daily, even if it’s for five minutes. Send a notification if they’ve been away for three days or more. There may be a problem you don’t know about.

4. Mix Up Your Content

Some onboarding programs focus too much on culture. Others are so practical that they’re boring. If your online training course is built in-house using LMS, you have more control over the online training content. But even if you’re buying a finished product, you should take a closer look at their online training content. If possible, ask for customized content. Ideally, it should be a mix of your mission and vision plus practical tips. They should learn how to log onto the official portal, but they should also know the philosophy behind their work. Combine functional knowledge with entertainment value. Employee onboarding best practices suggest that if the course is fun, they’ll stick with it, and remember more of what they learn. Don’t ignore the human element. It makes all the difference.

5. Build A Resource Library

Your online training course outline will show your new hires everything they need to learn. But there may be times when they want help with something specific. They may be in the first week of work and receive a task they don’t know how to do. Save them from ‘newbie’ embarrassment by creating a collection of how-to's. One of the best employee onboarding best practices is to catalog JIT online training resources as simply as possible so they’re easy to find and make it comprehensive as well. Basic things, like how to fill a client request form. Or complex ones, like how to avoid burnout. Offer different formats, to cater to your new employees’ learning preferences. Videos, audio clips, and infographics are also good options for your onboarding support online resource catalog. You can even create the same lesson in multiple styles, so they have the choice.

6. Get Their Input

This involves everyone in your organization, not just the new hires. Ask your in-house team what they’re looking for in the new employee onboarding software. Are there certain features they require to expedite their daily work duties? As for the new employees, they need an LMS that’s user-friendly and supports interactive resources. This allows them to put their knowledge into practice and reduce work-related mistakes without having to deal with a massive LMS learning curve. Input also pertains to their personal gaps, goals, and preferences that you should consider when investing in a new platform.

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Getting your new staff comfortable involves more than choosing the right software. However, their initial impressions of the platform will affect how they interact with their online training course content. Use these employee onboarding best practices to let them start training before they report to work. They can begin as soon as their contracts are finalized. Create personalized welcome screens so they feel recognized. Give them a rough guideline on your expectations, and combine practical lessons with abstract, philosophical ones. Finally, offer them a generous, easily searchable online training library of JIT resources.

How can you make sure that an onboarding software includes all the must-have features, needed for your in-house and remote employees? How can you use onboarding software to figure out which fresh recruits are going to advance up the corporate ladder? Get our eBook From New Recruits To Rising Stars: Using Employee Onboarding Software To Help New Talent Reach Their Full Potential to learn how employee onboarding software can help you identify in-house talent and cut L&D costs. It also highlights the perks that a new platform can bring to your organization so that you can win over those reluctant stakeholders, as well as insider tips to use your software to onboard a multicultural workforce if you plan to go global.

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