How To Use Employee Onboarding Software To Surpass New Employee Expectations
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5 Expectations Every New Hire Has And Tips To Surpass Them With Employee Onboarding Software

Onboarding training programs are so helpful because they prepare new employees for the tasks ahead. Some companies worry it’s a breach of confidentiality, but it can assist your new hires to settle faster. This enhances efficiency and success for the whole company. However, it’s important to bear in mind that every new recruit has expectations (good or bad). From assuming they’ll make a mistake to being afraid that they won’t know how to use the new training tools. Here are some tips for how to train a new employee and surpass all their expectations with employee onboarding software.

eBook Release: From New Recruits To Rising Stars: Using Employee Onboarding Software To Help New Talent Reach Their Full Potential
eBook Release
From New Recruits To Rising Stars: Using Employee Onboarding Software To Help New Talent Reach Their Full Potential
Discover how to choose the ideal new hire training software and identify your rising stars!

1. The Onboarding Training Will Address Their Personal Pain Points

Employees expect that onboarding training is going to help them address issues that may hinder on-the-job performance. For example, teach them how to complete tasks that are still unfamiliar by bridging practical knowledge gaps. However, you can take this one step further and surpass those expectations by assigning personalized paths using your employee onboarding software. Every new hire gets customized online training activities and JIT resources based on their pre-assessment performance and survey findings. For instance, the pop quiz revealed a skill gap they must address in order to fulfill their duties. Thus, new online training resources and certification courses are added to their onboarding checklist.

2. They’ll Have To Get To Work Right Away

At school, we had specific lessons at specific times of the day. So even when we joined a new year, we knew which room to look for, or which teacher - though we didn’t always know where those rooms were. Work is a little different. Often there’s no specific task for the first few days. New employees can start to doubt themselves, wondering whether they’re really needed, or whether they were hired by mistake. They might even worry they’ll get fired because there’s nothing for them to do. Be careful on how to train a new employee, instead of throwing them in at the deep end. Use your employee onboarding software to help them wade in the waters. For example, provide a simulation that shows them everything they need to know for their first day on the job. Complete with company meet and greets and mini-tasks.

3. You’ll Prepare Them For Their First Day On-The-Job

Many new hires have a nagging fear that they won’t be prepared for their new posts. They simply don't know what to do or how to tackle the tasks they’ve been hired for. Or they aren’t accustomed to online training, which creates a whole new set of anxieties. Set them at ease with an onboarding timetable sent ahead of time. Tell them what’s expected on the first day, week, and month. If nothing else, this chart will keep them occupied and calm their frazzled mind. Where possible, give them actual tasks they can tackle as soon as they reach the office. These tasks don’t have to be job-related; they could simply be daily simulations and online assignments. When they leave the office each day, new hires should know what they’ll work on the following morning.

4. Their Managers/Supervisors Will Be Actively Involved

It can be hard to find your place in the organization. Some new employees are pretty confident in their importance. Others aren’t sure management knows they exist. But deep down, we all want to meet our new boss, and to know they want us there. It’s not always practical though. A good option is to have the boss pre-record a message on the onboarding system. It could be a video address, or a voice note. Try to have it personalized. You can’t address each new staffer by name, but you could mention the date or some current social topic. This shows new hires the message was specially made for them. It’s not just a file from the archives, pulled up or offered as a by-the-way. This makes them feel valued. How to train a new employee includes that you should also ensure that their managers and supervisors play an active role in their ongoing development. For example, they schedule a weekly meeting to check-in with fresh recruits and offer additional support.

5. The Online Training Will Be Interactive And Easily Accessible

We’re in the digital era. Thus, interactivity and mobile-friendly access are fundamental elements for how to train a new employee. Invest in responsive tools that adapt to any device or browser to take care of the mobile-friendly component. Then incorporate simulations, scenarios, and serious games to make your content interactive and engaging. Even something as simple as a personal anecdote or story paired with images and supplemental resources links can meet new hires’ expectations.

When you start a new job, it can feel a little scary. Even the brashest, most confident new hires have some unease, though it can be hard to spot it. Guiding them through the process will help them feel acknowledged and wanted. And that’s something we all need, especially at work, where we can feel like invisible cogs in the corporate machine. So how can we use training to boost comfort levels for new hires? Get in touch and offer directions, as well as suggestions, on how to get to work. Apply some pre-boarding so they don’t feel completely green. Give them access to staff profiles, or even a labeled office mas with desk positions and job titles. And if they can’t meet the boss in person, have him/her pre-record a message or host a live meet-and-greet via video conferencing.

How can you make sure that an onboarding software includes all the must-have features, needed for your in-house and remote employees? How can you use onboarding software to figure out which fresh recruits are going to advance up the corporate ladder? Download our eBook From New Recruits To Rising Stars: Using Employee Onboarding Software To Help New Talent Reach Their Full Potential to learn how employee onboarding software can help you transform new recruits into rising stars. You’ll discover tips for SMBs to boost their ROI by investing in the right onboarding system, as well as find out the truths behind the most common employee onboarding myths. It even features a fool-proof plan for training new employees with limited tech know-how.

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