Published: August 21, 2018

Thought Industries Partners With Banyan To Launch Customer Success Training

Partnership will allow Banyan to train their healthcare customers on the use of their software to improve patient acquisition, retention and lifetime value.

Thought Industries

Alyssa Azevedo

[email protected]

(866) 206-4011

Thought Industries Partners With Banyan

BOSTON, MA, August 20 - Thought Industries, one of the fastest growing online learning SaaS companies, today announced the launch of Banyan Success Training, by Banyan, a full-service patient experience service that helps doctors find new patients and keep them for life. Their HIPAA-compliant social media app, automated reviews, and personalized patient communications help healthcare providers expand their online presence, resulting in trusted relationships that improve patient acquisition, retention and lifetime value.

Banyan Success Training was developed by Banyan with the mission to use eLearning to deliver custom learning paths and success plans to healthcare practices across the United States. The goal is to increase productivity, streamline staff efficiencies, and enhance the overall patient experience. With a highly personalized approach to improvement, Banyan will leverage best practices from their most successful customers to create behavior change and develop new ways to work. They’ll utilize the Thought Industries Customer Learning Platform™ to focus and scale their efforts.

“Our customers are busy and want to be trained at a time that is convenient for them,” says Banyan Vice President of Customer Success, Paul Jones. “The Thought Industries Customer Learning Platform™ authoring tools allow us to create a consistent, on-demand training experience for every customer. Thought Industries allows us to brand the experience for each client and offer custom learning paths that make our training much more scalable.”

About Thought Industries

Thought Industries powers the business of learning with the world’s first Learning Business Platform. Offering a comprehensive suite of enterprise-level learning delivery and monetization tools, the customizable platform enables businesses and organizations to deliver engaging and fully-branded learning experiences to their business and consumer audiences. From creating online courses to managing an online learning business, the platform hosts a library of powerful, easy-to-use features that enable organizations to get to market quickly and cost-effectively.

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About Banyan

Banyan is a patient experience SaaS company. The Banyan software platform and success coaching service help doctors create patients for life by humanizing the patient experience. Unlike stand-alone point solutions, Banyan delivers best-in-class tools and training—from a single source—so practices can grow profitably with less hassle and overhead. The company's automated HIPAA-compliant social media app, reviews platform and patient communications software help healthcare providers personalize the patient experience and connect with patients online and offline. Building trusted patient relationships improves patient acquisition, retention and lifetime value. In addition, Banyan's client success coaches teach providers nationwide how to adopt successful behaviors.

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