eLearning Resources

New employees don’t have the luxury of a steep CX learning curve. They need to provide the best customer service from day one, even if they’re new to the industry. Which onboarding resources should you include to bring them up to speed and raise the bar?

What do your new hires need to succeed? This eBook outlines essential employee onboarding resources to consider for your L&D program.

Knowledge is worth more to people and organizations than monetary benefits. It's believed that it's freely and easily accessible to everyone, but is it really? In spite of all this, it's up to learning practitioners and educators to make it accessible to all and contribute to changing the world.