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Amber Online Education Reviews
eLearning Content ProvidersAmber is proud to be a pioneer in providing online training solutions and digitised content for businesses.
Performance Overview
Overall Rating
97%
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Achieved Results
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Communication
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Deadlines
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Quality of Service
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Responsiveness
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Value for Money
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Likelihood to Recommend
Consistent customer service that includes a reliable process to build a really great outcome!
Feb 25, 2022
What do you like best?
I've worked with some of the best developers, instructional designers, project managers, and graphic designers. They can offer suggestions, ideas, and feedback to improve the learning experience. Everyone at Amber takes the time to get to know each customer and provide solutions to match their needs.
What do you dislike?
At first (with the original Amber consultant for our company who left the company back then) - it was very disorganized and there was a lack of communication. Again, this vastly improves with our new account managers. Based on the experience of the team provided, I would highly recommend Amber!
The e-learning course were quickly built to enhance the learning experiences.
Feb 25, 2022
What do you like best?
Outside of the quality and effectiveness of their work, the team at Amber brings us joy to work with from the CEO to their team of instructional designers and learning developers.
What do you dislike?
This isn't really a dislike but I think what comes with Amber really understanding our pain and being best in digitalise training content, and in what they do
It is much easier to memorize and apply the theories
Feb 25, 2022
What do you like best?
I think what makes their courses work is the way they structure their lessons. They turn this long boring document into small chunks of information. With each of those chunks, they add a bit of spice (case studies, interaction, activities, etc.), mix it up and voila - information is now digestible! The realistic examples and practice activities in each lesson have really helped me memorise and apply learned theories better in real-life situations.
What do you dislike?
No comment, by far everything exceeds my expectation. It is like no other course we organized before.
Professional and creative. The sales and service team is very customer focused.
Feb 22, 2022
What do you like best?
Creativity in designing the scripts and creating the course structure. The content experts always takes clients comments seriously and spend time on listening to their customer.
What do you dislike?
The deadline should be a bit longer as production team is very caring the details. It makes us reserve more time for a certain course
Unique Gamelearn product, boost employee engagement
Feb 22, 2022
What do you like best?
I have tried a few elearning products in the market and Amber is one of the few providers in this field that deeply impressed me. What sets them apart is their Gamelearn service. We are provided with not only a fun, game-based course but also a facilitator to make sure the course operates smoothly. Another thing about Gamelearn is that it’s not just theories - we’ve got a chance to apply what we learn into our daily work right away.
What do you dislike?
Nothing I could think of. My colleagues seem to enjoy Amber’s Gamelearn much more than other elearning products we’ve tried before. We’ve conducted a survey in the company and it’s no surprise to see that employee engagement in training boosts approximately 16% since using Gamelearn.
Useful courses for resources saving and delivered very good quality
Feb 21, 2022
What do you like best?
Choosing Amber courses is a good choice for resources saving as they don’t include training fees, time, human resources. Therefore, 83% of the resources spend for training activities are saved.
What do you dislike?
Amber helped me and my team not being too time-consuming in providing training courses.
Amber guided and supported the creation of our first e-learning courses.
Feb 21, 2022
What do you like best?
Every developer, instructional designer, project manager and graphic designer I have worked with has been exceptional. They are able to provide solutions, ideas, and input to optimize the learning experience. Everyone at Amber spends the time to service each customer in meeting their needs and providing options. The consistent communication on timelines and our feedback has added value to each project and now what I have come to expect.
What do you dislike?
The process required more structure that we were used to but in the end was responsible for a valuable product.
Great working experience and helpful staffs.......
Feb 21, 2022
What do you like best?
I have been working with Amber for almost two years now. We chose them to support our work on a multi-year project based on a staff-member's past experiences working with them and I've never regretted this decision. They are super responsive, customer-focused, efficient, great problem-solvers, and creative. They deliver their products on-time with clear documentation and communication of progress all along the way. They're a great partner in our work.
What do you dislike?
The process required more structure that we were used to but in the end was responsible for a valuable product.
Interactivity of modules helped easy transfer of knowledge.
Feb 17, 2022
What do you like best?
Our project was well-developed in the UX and UI. The quality of output was very good. They were responsive to requests to calls at odd hours when needed due to our travel schedules. Flexibility was shown in terms of changing color schemes, layout, and work breakdown.
What do you dislike?
None. Every module was well designed. Observed substantial difference in the knowledge base of the employees before and after the training showing the highly effective nature of the modules
We worked with Amber to design 8 interactive, leadership development eLearnings for my employees.
Feb 13, 2022
What do you like best?
Tung and Phuong from Amber were amazing. They become our new, dedicated consultants after Mai has left Amber. Tung and Phuong made the transition from traditional to online training seamless and delivered excellent customer service for us! Beyond Tung and Phuong's excellence, I really liked Amber's team approach - they really do collaborate as a dedicated team of subject-matter experts! Everyone was also very welcoming when I visited Amber's office!
What do you dislike?
At first (with the original Amber consultant for our company - Mai who left the company back then) - it was very disorganized and there was a lack of communication. Again, this vastly improves with Tung and Phuong as our new account managers. Based on the experience Tung, Phuong and the team provided, I would highly recommend Amber!
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