Performance Overview
Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend

High quality, professional, customer-focused organization

Dec 22, 2020

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I have been working with Monarch Media for almost two years now. We chose them to support our work on a multi-year project based on a staff-member's past experiences working with them and I've never regretted this decision. They are super responsive, customer-focused, efficient, great problem-solvers, and creative. They deliver their products on-time with clear documentation and communication of progress all along the way. They're a great partner in our work.
What do you dislike? Nothing comes to mind to dislike about Monarch Media. They have delivered on every request we've given them.
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Tracy W.

Industry : Nonprofit Organization Management | Company size : 51-200 | Level : Manager | Focus : Program and Project Management | Experience with the company : More than 1 year

Working with Monarch Media was a seamless process!

Dec 21, 2020

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? -Level of communication was exceptional. -The team we worked with had a keen eye for detail. -Deadlines were met! -Enjoyable to work with Monarch Media all-around!!
What do you dislike? I did not have any issues with Monarch Media - they were a great team to work with!
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Reviewer verified by LinkedIn

Industry : Food & Beverages | Company size : 51-200 | Level : Director | Focus : Media and Communication | Experience with the company : 6-12 months

eLearning excellence made easy for projects large and small

Dec 19, 2020

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? The team drives to optimize learning outcomes, substantiates its recommendations with evidence-based insights, is flexible and cost conscious, delivers by the deadline, and is fun to work with.
What do you dislike? There's nothing to dislike! The experience working with Monarch Media is so positive that we're doing it again.
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Reviewer verified by LinkedIn

Industry : Education - Higher | Company size : 201-500 | Level : Director | Focus : Administrative | Experience with the company :

They are creative, collaborative, and responsive, and flexible

Dec 17, 2020

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I provided most of the substantive content, which in an excellent iterative process, they transformed into attractive and educational media.
What do you dislike? At the start, it took some time for us to figure out who could most effectively provide content. But we quickly learned to collaborate effectively.
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Paul B.

Industry : Education - Higher | Company size : 501-1,000 | Level : Manager | Focus : Education | Experience with the company : 6-12 months

Professional and helpful--service above and beyond

Aug 25, 2020

Overall Rating 100%
  • Achieved Results
  • Communication
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  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Claire, the consultant I worked with, was very open to hearing my ideas and concerns, and was very thorough with her feedback and suggestions.
What do you dislike? I really can't think of anything about the consulting experience that I wished was any different. Super grateful to work with Monarch Media!
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Laura R.

Industry : Health, Wellness and Fitness | Company size : 1-10 | Level : Partner | Focus : Education | Experience with the company :

Claire and Nandu at Monarch were great to work with!

May 11, 2020

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Timeliness, efficiency, cost effective, relevant, communication skills and more... highly recommend them!
What do you dislike? Nothing negative to offer about Monarch Media. I would highly recommend them to agencies needing learning development.
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David F.

Industry : Security and Investigations | Company size : 1-10 | Level : Owner | Focus : Education | Experience with the company : 6-12 months

Monarch has been timely and responsive while delivering a high-quality product.

Apr 10, 2020

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? I was assigned one point person of contact who then handles all our needs, issues, and corrections. This makes the process of reviewing and editing simpler and more efficient.
What do you dislike? Their process for our site launch could have been more carefully thought out in order to achieve better quality assurance checks before going live.
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Jeremy P.

Industry : Food Production | Company size : 51-200 | Level : Manager | Focus : Information Technology | Experience with the company : 6-12 months

Best collaborator partner we have, they make us look great!

Dec 13, 2019

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? We create content and they take this and make it into something better than we envisioned! Vanessa Cordeiro is amazing. She is SO patient with us even when she has to answer the same question more than once. They will always find a way to accomplish what I want or steer me in the right direction. They are a trusted partner and true professionals. You cannot go wrong using Monarch Media for your next project. BTW, I have already referred them on more than one occasion.
What do you dislike? Not a thing. Every interaction has exceeded our expectations. They always strive for quality. Their offshore development is not a problem; it allows me to ask Vanessa a question at the end of my day and have an resolution or an answer in the morning.
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John B.

Industry : Management Consulting | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience with the company : More than 1 year

I am very pleased with the timliness and quality of the work perfomed by Monarch. 10+ year customer

Dec 11, 2019

Overall Rating 100%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? MM developed the public UI and the admin side of SafetyLit.org a free bibliographic database of technical literature on safety. The public interface had to be simple, intuitive and fast as most users are from areas in the U.S. and developing nations with very slow speeds. The true beauty of MM’s work is on the admin side where multiple script-driven utilities facilitate the importing and editing 800+ of journal article, technical report, and academic theses records to the database every week.
What do you dislike? NOTHING BAD. Further positive things: MM developed a fast & powerful query system to search the database using complex Boolean operators. MM developed a system that allows searches by all known synonyms of the words they enter (color/colour to more complex labels such as the 36 terms authors use to write about 'baby walkers'. MM developed a utility that recognizes ambiguous terms such as football (American football, Soccer, etc.) and offers a disambiguation screen (with term definitions).
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David W. L.

Industry : Information Technology and Services | Company size : 1-10 | Level : Director | Focus : Information Technology | Experience with the company : More than 1 year

Skilled partners who listen, problem solve, and deliver quality.

Dec 11, 2019

Overall Rating 97%
  • Achieved Results
  • Communication
  • Deadlines
  • Quality of Service
  • Responsiveness
  • Value for Money
  • Likelihood to Recommend
What do you like best? Monarch is a great thought partner who knows what questions to ask to help me think through different options, implications, and steps. I really appreciated being able to brainstorm with them and get their informed insights and guidance about how to put structure to those ideas and then build them. Monarch has also always been there in my experience. They respond in a timely manner, show up to help problem solve, and inspired confidence in me.
What do you dislike? I am trying to think of something to say here and really can't. We did have to delay our launch and a lot of that was due to an over-ambitious deadline on our part and scope creep by the different stakeholders that we involved.
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Davina D.

Industry : Education - Higher | Company size : 501-1,000 | Level : Director | Focus : Product Management | Experience with the company : 6-12 months

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