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Brainshark Reviews
Learning Management Systems (LMS)Brainshark sales enablement software prepares sellers with the training, coaching and content they need to make the most of every buyer interaction. Considered the leading option, built for readiness & mastery.
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Brainshark Reviews 2026: Pros & Cons, Ratings & more
Is Brainshark the right solution for you? Read verified Brainshark reviews from people in industries like yours to make a confident choice.
Performance Overview
Overall Rating
82%
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Usefulness
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Usability
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Customer Experience
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Likelihood to Recommend
Great Flexibility For My Training And Onboarding But Admin Controls Feel Clunky
Nov 26, 2024
What do you like best?
I appreciate how flexible Brainshark is for updating and customizing training content. It allows me to tweak materials whenever something changes on my team, and sharing updated modules with different departments is easy. It has helped me streamline onboarding and keep everyone aligned on the same information.
What do you dislike?
Some of the admin controls still feel clunky, and adjusting settings can take longer than it should. I’ve also had a few service requests sit longer than I expected. The platform overall works well for me, but those moments can interrupt my momentum when I’m trying to update something quickly.
Effective Solution For Sales Training And Readiness But Setup Is Time Consuming
Oct 6, 2024
What do you like best?
Brainshark is a dependable platform for delivering sales training at scale, especially for remote and hybrid teams. It centralizes content, coaching, and assessments in one place, which reduces the need for multiple tools. The readiness and certification features help ensure reps truly understand product messaging before going customer-facing.
What do you dislike?
Some features feel overly complex for smaller teams that do not need advanced readiness workflows. Initial setup can be time-consuming, particularly when configuring permissions and reporting structures.
Dependable Sales Readiness Software Supports Training But Usability Needs Improvement
Oct 5, 2024
What do you like best?
Brainshark offers comprehensive sales readiness features that support training, coaching, and certification. It helps reinforce best practices through structured assessments and recorded presentations. The platform supports accountability and provides managers with clear performance insights.
What do you dislike?
Usability is one of the main drawbacks, as the interface feels less intuitive than newer competitors. Configuration and administration require dedicated effort, especially for advanced features. Pricing may also be a consideration for smaller organizations that do not fully utilize all capabilities. With some modernization, the platform could be significantly more competitive.
Brainshark Layout Makes Courses Easy To Build But Some Tools Feel Hidden At First
Oct 5, 2024
What do you like best?
I really like how clean and straightforward Brainshark feels when I’m putting together a course. The interface helped me stay focused, and I never felt buried in options. Once I understood where everything was, creating new modules became a smooth part of my workflow, and it made my training programs feel more organized.
What do you dislike?
During my first several sessions, I struggled to find certain menus and tools. Some features felt hidden, and I had to click around more than expected. Over time, I figured out the layout, but those early moments definitely slowed me down more than I wanted.
Solid Enablement Platform Supports Coaching And Onboarding But UI Needs Modernization
Sep 29, 2024
What do you like best?
Brainshark excels in structured onboarding and ongoing sales coaching. The platform makes it easy to deliver consistent messaging and track progress across teams. Managers can review recordings, score presentations, and provide feedback in a streamlined way. Content governance features ensure reps are always using approved and current materials.
What do you dislike?
The user interface could benefit from modernization, as some workflows feel dated and require extra clicks. New users may need guidance to fully understand all features. Additionally, reporting, while powerful, can be overwhelming at first and would benefit from simpler, prebuilt dashboards for quick insights.
Easy Platform That Helped Me Learn Fast But I Wish It Had More Editing Features
Sep 24, 2024
What do you like best?
I was able to learn Brainshark quickly, which made it much easier to start building training content right away. I like that I can experiment with ideas without worrying about technical hurdles. The more I used it, the more confident I felt, and now I rely on it whenever I need to create a new piece of training material.
What do you dislike?
I sometimes wish Brainshark had more editing features so I could fine-tune my content without switching to other tools. There are moments when I want more control over layouts or formatting. The basics work well, but a few missing features make certain details harder to adjust the way I want.
Reliable Sales Readiness Platform With Strong Coaching But Interface Feels Dated
Sep 15, 2024
What do you like best?
Brainshark does a great job supporting sales enablement through structured training and coaching. Creating presentations with voiceovers is straightforward, and the content management features make it easy to keep materials up to date. The analytics are especially valuable, as they provide clear insight into who is engaging with content and how well reps understand messaging.
What do you dislike?
The interface can feel a bit dated compared to newer tools, and some navigation elements are not immediately intuitive. There is a learning curve for administrators setting up complex workflows or reports.
Makes Course Creation Simple And Quick For Me But Navigation Can Be Slow At First
Aug 30, 2024
What do you like best?
Brainshark makes it easy for me to put together presentations and training courses without a lot of technical work. I can arrange slides, record audio, and publish updates pretty quickly. It has saved me a lot of time when preparing materials for my team, and I like how clean everything looks once it is finished.
What do you dislike?
At first, I needed extra clicks to get to the tools I wanted, and that slowed me down during edits. It took a while before everything felt natural, and I sometimes wished the menu paths were shorter. Once I learned where things were, it became easier, but the beginning was slower than I hoped.
Brainshark Makes Training Smoother For My Team But Onboarding Is Tough At First
Jun 28, 2024
What do you like best?
I find Brainshark incredibly easy to use, especially for creating and sharing short training videos. Once I understood the layout, I was able to build content much faster than I expected. It has helped new people on my team get up to speed quickly, and I like that I can prepare material without dealing with complicated steps.
What do you dislike?
The first few days were rough because there are so many options and tools to understand. It felt like I had to figure things out through trial and error, and I would have loved a clearer guide during onboarding. After I got used to it, everything felt smoother, but those early steps definitely took some patience.
Strong Analytics And Content Control Are Useful But Platform Feels Heavy
May 25, 2024
What do you like best?
One of Brainshark’s biggest strengths is its analytics and control over sales content. It provides deep visibility into content engagement and individual readiness, which helps managers coach more effectively. Content updates are easy to roll out company-wide, ensuring consistency.
What do you dislike?
The platform may feel heavy for teams looking for a lightweight training tool. Some features overlap and could be streamlined to reduce complexity. Reporting customization requires time to master, and the overall design could feel more intuitive and modern to improve the user experience.
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