Name: Canvas
Brand: Canvas
Rating: 3.42 (27 reviews)

Sep 19, 2020

Barely Passable; Terrible for Discussions; UI is a Mess

Overall Rating 24^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? There's not much to like in Canvas, but I suppose it at least keeps all your information in one place.

What do you dislike? The discussion interface is ridiculous -- just unusable in its current form. You can't subscribe to individual replies, so you spend literally hours scrolling up, scrolling down, scrolling up again just to find new replies to specific prompts. The interface is cumbersome and confusing. Icons are randomly scattered around the UI. Some of them disappear until you hover over them. CSS errors cause some text blocks to be superimposed over others, or cause mystery blank spaces four screens high.

Aug 29, 2020

It is too complicated and too many inconsistencies

Overall Rating 17^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like that it allows online submissions and that files are editable online.

What do you dislike? I don't like having to be a web designer, the limited trainings, the complexity, it's not user-friendly and not geared toward young children (but we are being forced to work with it).

Aug 26, 2020

It is not user-friendly and there are numerous problems that they are not good at resolving.

Overall Rating 20^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It seems to have some features that would be nice, but it is not user friendly!

What do you dislike? I was waiting on the phone at NIGHT for well over 2 hours and never got assistance!!! The wait time estimate kept jumping around from 38 minutes to 33 minutes to 31 minutes to 38 minutes to 32 minutes to 38 minutes to 31 minutes--stayed in the 30+ minute range for well over an hour. Never did get assistance and again--THIS IS AT NIGHT!!!!!!!!!!! I gave up trying during the day because the wait times were in excess of 2 hours. And they wonder why I am so annoyed when someone FINALLY answers???

Jul 14, 2020

Takes too much time to get up to speed and use holistically

Overall Rating 42^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like being able to do online quizzes and get immediate results with statistics

What do you dislike? How confusing it is to set up the course, with syllabus, materials, etc. It requires a ton of training sessions which are marginally useful.

Jun 12, 2020

It was very easy to learn but hard to find support

Overall Rating 69^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It was easy to maneuver because the assignments and materials were really organized in a certain area for users to see

What do you dislike? Getting support was hard when attempting to get a real chat to speak to a technician which cause a little confusion

May 15, 2019

Intuitive and designed to meet the needs of all users

Overall Rating 99^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? 1. 24/7 support for users 2. The flat and clean design 3. Intuitive and ease to use 4. Canvas Community of users 5. The Commons 6. Frequent updates 7. The mobile applications

What do you dislike? So far there is not much I do not like about Canvas as an admin, instructor, or student user.

Mar 10, 2019

Canvas is a great platform for educators/learning professionals.

Overall Rating 80^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The user interface was simple and well designed. Students found it easy to navigate and locate essential materials.

What do you dislike? I would recommend Canvas for anyone in the instructional design, education and e-learning professions.

Jan 29, 2019

I think it is very user friendly and provides flexibility to be designed in various ways.

Overall Rating 95^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I like that the flexibility in designing learning experiences allows instructors and students to be creative, depending on how student permissions are set up. It feels like the possibilities are limitless.

What do you dislike? I honestly can say I have been the administrator and trainer for almost a full year and I am finding it difficult to think of something I don’t like about it. The only thing that really comes to mind is the look of the rubrics that it creates when using the rubric feature.

Oct 29, 2018

Great LMS; it's easy to use and it offers extensive third-party integrations.

Overall Rating 82^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The LMS is simple to use and easy to interoperate with third-party tools and services, using LTI. The Canvas' UI offers users easy access to all educational content and learning acticities. It also provides a nice overview of course statistics.

What do you dislike? Translation of interface into other languages is not very good. Most of the time institutions choose for the English language settings, because the lack of good option in their preferred language (in Europe).

Mar 29, 2018

Good

Overall Rating 57^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Good

What do you dislike? Good

Mar 25, 2018

Overly technical and didn't feel user friendly. Too complicated.

Overall Rating 45^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The different apps that can be used with it.

What do you dislike? Far too technical for the average user to easily understand.

Jan 30, 2018

Well designed interface for both students and faculty.

Overall Rating 80^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? LTI integrations with many familiar apps that promote collaboration and interactive learning.

What do you dislike? The grading features are not as flexible as our current student management system's grade book. Syncing grades between the two is possible, but not always reliable.

Jan 15, 2018

Solid foundation

Overall Rating 72^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Fairly small overhead for a new course setup

What do you dislike? Cannot duplicate assignments, quizzes. Group calendars not visible for course director levels. Not a lot of customization available in the standard package on course level without involving tech teams.

Jan 8, 2018

It is a good serviceable LMS. Does most of it's work easily and logicly.

Overall Rating 79^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? mostly intuitive for users students and teachers. Have had very little down time over the last 7 years or so. Programing is solid and has most all the features that are needed or wanted.

What do you dislike? so much contextual controls. meaning that you have to click on some things to see the complete list of options. many users will never realize the number of options that they have.

Jan 6, 2018

User friendly

Overall Rating 77^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Grade book

What do you dislike? how often the icons change

Jan 5, 2018

I think that Canvas is slow about integrating modifications and is not keeping up with current tech.

Overall Rating 50^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? -

What do you dislike? There are many bugs and at least in my institution it is unclear where to go to get answers to problems I encounter.

Jan 5, 2018

Too rigid

Overall Rating 39^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Jan 5, 2018

It's a practical, straightforward system that provides a way to deliver courses.

Overall Rating 73^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? The ability to integrate so many 3rd party apps pretty easily.

What do you dislike? Too much real estate taken away from course content with link columns on left and right. Also, the formatting of the front page in page mode is different than when it's seen as the front page. It makes designing creative landing pages for a course frustrating.

Jan 4, 2018

Very easy to use

Overall Rating 74^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Jan 4, 2018

Beautiful mobile interface

Overall Rating 91^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I can easily look at student work and grade it thru the app.

What do you dislike? Nothing as of yet

Jan 4, 2018

A highly evolving LMS with endless possibilities

Overall Rating 69^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Jan 4, 2018

Powerful tool that is scalable to the level of users' understanding of Blended Learning.

Overall Rating 92^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Level of support, redundancy of servers, easy way to jump in and expand learning beyond the classroom walls.

What do you dislike? Nothing at this point.

Jan 4, 2018

Canvas is a simple, yet extremely flexible and effective LMS.

Overall Rating 93^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? I love that at the base, it is so simple to use. There aren't an over abundance of options to choose from, which lets you focus on designing learning, instead of instructions on how to use the LMS. And, although it is simple, it allows you to add so many custom options via LTI that you get to choose how embellished the learning environment is. This flexibility makes it a great option for institutions with users at various skill levels.

What do you dislike? -

Dec 27, 2017

Easy to use, regularly updated LMS with a lot of support resources.

Overall Rating 84^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Regular updates based on community input. Relatively easy to find support resources. Availability of many LTI plug-ins to extend functionality.

What do you dislike? Still has room to grow to be a "perfect" LMS. Areas of growth needed include quiz engine and accessibility (which they are actively working on), need for an instructor dashboard since tools instructors use to measure student success can be difficult to find, need for better authoring tools and more ability to add interest to pages without a lot of coding (e.g., accordions, image handling, interactives, etc.) as these functions are very basic in Canvas.

Dec 26, 2017

Don't really no

Overall Rating 62^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

Dec 17, 2017

It fits our school and offers huge potential.

Overall Rating 82^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? It is easy to use and is also quite flexible. We are only really scraping the surface at the moment and are looking forward to exploring more depth in 2018.

What do you dislike? Nothing really

Dec 13, 2017

Canvas made my life easier, focus on teaching less on tech

Overall Rating 95^%

Usefulness
Usability
Customer Experience
Likelihood to Recommend

What do you like best? Video assignments recorded on Canvas

What do you dislike? No duplications for question boxes

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SAP Litmos

Barely Passable; Terrible for Discussions; UI is a Mess

It is too complicated and too many inconsistencies

It is not user-friendly and there are numerous problems that they are not good at resolving.

Takes too much time to get up to speed and use holistically

It was very easy to learn but hard to find support

Intuitive and designed to meet the needs of all users

Canvas is a great platform for educators/learning professionals.

I think it is very user friendly and provides flexibility to be designed in various ways.

Great LMS; it's easy to use and it offers extensive third-party integrations.

Good

Overly technical and didn't feel user friendly. Too complicated.

Well designed interface for both students and faculty.

Solid foundation

It is a good serviceable LMS. Does most of it's work easily and logicly.

User friendly

I think that Canvas is slow about integrating modifications and is not keeping up with current tech.

Too rigid

It's a practical, straightforward system that provides a way to deliver courses.

Very easy to use

Beautiful mobile interface

A highly evolving LMS with endless possibilities

Powerful tool that is scalable to the level of users' understanding of Blended Learning.

Canvas is a simple, yet extremely flexible and effective LMS.

Easy to use, regularly updated LMS with a lot of support resources.

Don't really no

It fits our school and offers huge potential.

Canvas made my life easier, focus on teaching less on tech

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