iSpring LMS Reviews 2026: Pros & Cons, Ratings & more – Page 5

Is iSpring LMS the right solution for you? Read verified iSpring LMS reviews from people in industries like yours to make a confident choice.

Pros
  • Ease of Use & Navigation The platform is highly praised for its friendly interface. Reviewers noted it has an "intuitive interface," "friendly user and administrator interfaces," and that "course creation is intuitive, drag and drop makes it easy to organize and edit."
  • Customer Support & Service Support is a standout feature for many users, with one noting, "the friendly and responsive Tech Support makes it a wonderful tool." Others mentioned that support is "quick and consistent" and praised specific CSM team members for being supportive even outside business hours.
  • Implementation & Onboarding Unlike systems that take months to deploy, users found iSpring exceptionally fast to roll out. Reviewers highlighted that it is "easy to set up & deploy," allowing teams to be "up and running in a matter of hours (not weeks or months)."
  • Feature Set & Functionality Users valued the robust authoring capabilities and content management. Reviewers loved the "seamless integration with content creation tools" (like PowerPoint and iSpring Suite) and the ability to easily build learning paths, quizzes, and track user progress.
  • Value for Money / Pricing & ROI Reviewers felt they received excellent returns on their investment, stating, "You get a lot of value for your buck!" One owner noted that the system delivered everything they needed to look professional with zero prior course-delivery experience.
Cons
  • Complexity & Learning Curve Some users faced initial hurdles with documentation and setup. One administrator found that "the help docs are a little difficult for me to understand," while another noted that the "initial setup, especially for teams and groups, was tricky without guidance."
  • Integration & Technical Challenges Users noted friction when bridging different tools. Reviewers pointed out a lack of "seamless integration across Suite tools—like sending a course from Cloud to Learn," issues with an API feed to connect e-commerce sites, and technical hurdles like "Mac users face issues with Windows-only downloads."
  • Reporting & Analytics Issues Reporting functionality left some administrators wanting more depth. Criticisms included that "individual training history reports could be more streamlined and customizable" and that "reports lack department filtering."
  • Customization Limitations Several users ran into rigidity when tailoring the system, stating they "lack the ability to customise things to suit our own needs or operation." Specific limitations highlighted include an uncustomizable org chart and a desire for expanded branding and UI design options.
  • Limited Features / Missing Tools Reviewers called out specific missing capabilities, such as the lack of a "built-in form signing feature" (requiring third-party tools like DocuSign) and "gamification features [that] didn’t fully meet our expectations." Others noted the platform has a heavy corporate focus, meaning certain features relevant to academic institutions are missing.
Performance Overview
Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

a good LMS solution

Apr 18, 2018

Overall Rating 95%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? easy to use full integration with ispring suite able to upload a lots of files easy to follow students
What do you dislike? nothing
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Mathieu G. — Maître de conférences à l'Université de Bourgogne

Industry : Higher Education | Company size : 1,001-5,000 | Level : Senior | Focus : Education | Experience using the software : 6-12 months as User, Administrator

Best display for users, easy use for admin, reasonable price

Mar 2, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? iSpring has the cleanest and best display for users, is easy to add & create as an administrator and is the most reasonably priced LMS out there. Support is quick to respond and flexible with requests.
What do you dislike? -
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Reviewer verified by LinkedIn

Industry : Environmental Services | Company size : 1-10 | Level : Entry | Focus : Education | Experience using the software : Less than 6 months as Administrator, Member of the procurement team

Great support for a great product

Jan 5, 2018

Overall Rating 96%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Simplicity, Reporting is great. I also like how you can organise your course i.e. catalogue, learning plans, or just individual courses.
What do you dislike? You need to buy 50 user version before you can start. That makes it expensive when you are in a start up situation.
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Georges V. — Contactor, Master Black Belt, Lean Six Sigma Trainer, Mentor at QB Ireland

Industry : Professional Training & Coaching | Company size : 1-10 | Level : Owner | Focus : Education | Experience using the software : Less than 6 months as Administrator

Top features, best value for maoney and user friendly

Jan 5, 2018

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The simplicity of the user interface and the reporting capabilities. I also like the fact that the LMS interface with MS SharePoint, MS Active Directory and that the registration of users are simple and easy to allocate to eLearning courses. What I like the most is that the LMS is a subscription base LMS and you only pay for active users.
What do you dislike? -
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Nic P. — Consultant

Industry : Elearning | Company size : 11-50 | Level : Director | Focus : Business Development | Experience using the software : More than 1 year as User, Administrator, Member of the procurement team

Great product that allows novices and experts to distribute courses on the LMS platform

Jan 2, 2018

Overall Rating 99%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use and total integration with the other iSpring Suite products
What do you dislike? -
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Vincent C. — --

Industry : Computer Software | Company size : 11-50 | Level : Owner | Focus : Business Development | Experience using the software : More than 1 year as Member of the deployment/customization team, Member of the procurement team

iSpring is a solid solution for training that we must provide to hold international certifications.

Dec 28, 2017

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Ease of use. Ability for our employees to access their assigned training modules from multiple platforms, any time, any place. iSpring Support is among the very best and easily accessed. Their weekly webinars are an excellent method to gain knowledge and confidence.
What do you dislike? Not one single thing!
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Janet B. — Janet Becker Consulting

Industry : Electronic Manufacturing | Company size : 51-200 | Level : Consultant | Focus : Program and Project Management | Experience using the software : More than 1 year as Member of the deployment/customization team

iSpring Learn lets you swiftly deploy corporate learning.

Dec 28, 2017

Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Unlike other authoring tools, iSpring features a significant advantage: it doesn’t require any technical skills or extra training to start working with it, as it integrates into the PowerPoint environment right away. As for the new features of iSpring Learn, we would like to highlight a couple we loved best: -The capability to create learning paths by combining courses into a curriculum -Holding webinars right in the iSpring Learn environment
What do you dislike? Nothing
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Igor R. — CEO

Industry : Information Technology and Services | Company size : 11-50 | Level : Owner | Focus : Information Technology | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

An amazingly easy way to put together on-line training. LOVE the iSpring learn site for hosting.

Dec 27, 2017

Overall Rating 93%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Once training is up and running, my customers can self-register. All of my up-front effort to create a training essentially runs on autopilot once it is loaded into the iSpring site. All I have to do is send invoices. The iSpring team has been very helpful and responsive when I've had questions or needed a special feature added.
What do you dislike? Not all of the menus are intuitive. Some functions I don't use very often and I end up clicking on a lot of different report options before finally finding the right one. Most things have to be done one record at a time - like adding people to groups - which is tedious and time consuming. It would be great if I could just go down the list of users and check the box next to several of them and then add all of the checked names to a training list or group.
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Sidney I. — Principal/Owner - Indigo Water Group, LLC

Industry : Civil Engineering | Company size : 1-10 | Level : Owner | Focus : Operations | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Simple and intuitive system with low price (you pay only for active users per month)

Dec 27, 2017

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Geomification (I create my badges and set up the rules for assigning them without problems). Webinars (I use for mixed training and answers to questions of students)
What do you dislike? I do not like to wait for a webinar entry (I understand that it's hardly possible to get it right away, but I really want it)
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Дмитрий �. — Trainer, IT

Industry : Education - Secondary | Company size : 1-10 | Level : Owner | Focus : Consulting | Experience using the software : More than 1 year as User, Administrator, Member of the deployment/customization team, Member of the procurement team

Very useful and easy ti use

Dec 25, 2017

Overall Rating 97%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? Functional solves all my tasks I have in my elearning activity
What do you dislike? -
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Igor L. — Project manager at Xplora

Industry : Elearning | Company size : 1-10 | Level : Manager | Focus : Program and Project Management | Experience using the software : More than 1 year as Member of the deployment/customization team