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iTacit Front-Line Reviews 2026: Pros & Cons, Ratings & more – Page 2

Is iTacit Front-Line the right solution for you? Read verified iTacit Front-Line reviews from people in industries like yours to make a confident choice.

Performance Overview
Overall Rating 88%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend

Technology and customer support at its finest. So glad we went with iTacit!

Nov 4, 2021

Overall Rating 100%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The platform is amazing to great training out to our front line workforce. Amazing that it can do our compliance and training including digital signatures. Best part is it’s mobile
What do you dislike? It has so much functionality that it can take a bit to get used to. Overall a great Canadian business.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Construction | Company size : 51-200 | Level : Entry | Focus : Operations | Experience using the software : More than 1 year as User

Very user friendly for news and training items, and a nice interface

Nov 4, 2021

Overall Rating 89%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? the similarity to other social media platforms to make users feel familiar with navigation and that it opens to the Notice Board so important information gets delivered
What do you dislike? the back end can be a bit cumbersome to manage information and the supervisors / management does have to dig a bit for the information they are looking for
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Reviewer verified by LinkedIn

Industry : Hospital & Health Care | Company size : 5,001-10,000 | Level : Senior | Focus : Support | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

So easy to use and quick to launch across our organization

Nov 4, 2021

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I liked how easily it integrated into our business and our people processes. We find new use cases everyday.
What do you dislike? Sometime I wish we had gone with the branded mobile app instead of the generic iTacit App. It would be nice to have my brand on my employees phones.
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Reviewer verified by LinkedIn

Industry : Retail | Company size : 1,001-5,000 | Level : Manager | Focus : Marketing | Experience using the software : 6-12 months as Administrator, Member of the deployment/customization team

Lots of functionality that can be customized to your needs

Nov 4, 2021

Overall Rating 76%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? The various aspects of functionality. I like that it encompasses communication, training, employee engagement and has the option to be used on the app or a desktop.
What do you dislike? Some administrative components aren't as straight forward as they could be. Some areas of inconsistency in the way things are laid out.
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Reviewer verified by LinkedIn

Industry : Hospitality | Company size : 1-10 | Level : Director | Focus : Program and Project Management | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team

The platform is user friendly, intuitive and easily accessed.

Nov 4, 2021

Overall Rating 83%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? When I have any questions at all, the support team are always there to assist.
What do you dislike? Sometimes bugs/enhancements take a bit of time to fix though I understand that some of these things take a while to work though.
Reviewer photo

Reviewer verified by LinkedIn

Industry : Health, Wellness and Fitness | Company size : 5,001-10,000 | Level : Senior | Focus : Human Resources | Experience using the software : More than 1 year as Administrator

Super user-friendly but powerful LMS focused at healthcare market

Dec 6, 2017

Overall Rating 78%
  • Usefulness
  • Usability
  • Customer Experience
  • Likelihood to Recommend
What do you like best? I love the fact that the software is very stable. Since moving to iTacit from NetDimensions (and Taleo before), our support tickets are almost nonexistant. We no longer have to give manual credit as we had to with previous platforms. The system is very intuitive, making it easy to get new users live. The company continues to upgrade the platform. They also include a talent module which is very nice.
What do you dislike? Reporting is always an issue. Although iTacit has great reporting functionality, it would be nice to have scheduling of reports. That is my only complaint, which is good after having used several LMSs for more than 20 years.
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Lu P.

Industry : Hospital & Health Care | Company size : 10,000+ | Level : Senior | Focus : Operations | Experience using the software : More than 1 year as Administrator, Member of the deployment/customization team, Member of the procurement team